- Act as the voice of the customer, internal and external, to ensure quality and on-time-delivery objectives are met for all teams and processes within Butler
- Maintain Butler's existing AS 9100 quality management system certifications
- Facilitate and verify results from RCCA (Root Cause and Corrective Action) activities when necessary
- Oversee the distribution and analysis of customer satisfaction surveys on a quarterly basis
- Participate in continuous improvement activities as requested by individuals within the organization
- Compile and present to management within Butler on the status of the quality management system per the requirements of AS 9100
- Facilitate project planning on all statement of work programs, and ensure that all requirements of the Butler engineering process are being met and adhered to
- Collaborate on discussions pertaining to customer requests that are related to improvement and/or metrics Act as the subject matter expert on how to systematically approach addressing issues
- Maintain the Butler document libraries to ensure that released documentation is up to date and accurate
- Facilitate training for processes as required, but specifically for awareness trainings for the requirements of AS 9100 Required:
- Experience with analyzing metrics and data to find trends
- Comfortability with presenting to top management and communicating with top management on a regular basis
- Ability to think outside the box when faced with complex issues; Ability to consider multiple perspectives when determining the optimal solution to a given problem
- Passion for continuous improvement, effectuated through a systematic approach and with the input from multiple parties (In most cases)
- Strong technical writing skills, specifically in the area of standard works, processes, forms, etc.
- Soft skills such as empathy and positive communication are required in this role, but are especially necessary for internal auditing
- Comfortable navigating a multiple week audit with an accredited auditor that is assessing Butler to AS 9100
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Quality Manager - West Lafayette, United States - Butler Aerospace & Defense
Description
Quality Manager
Location: Remote
(Preference is someone nearby West Lafayette, IN)
Job ID: #68903
Pay Range: $75,000-100,000
Citizenship Requirement: US Citizen
Min years of experience: 4 years of experience
Degree Requirements: Bachelors or equivalent experience
Detailed Job Description:
Quality Manager Job Description:
AS9100 lead auditor certification preferred
At least 4 years in quality under either AS9100 or ISO 9001
Have worked with and engineering and quality management (not only manufacturing)
Skills:
Benefits provided: 401K, medical, dental, and vision, vacation, holidays, and sick time as applicable to state law
Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located. Employment decisions are made without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.
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