- Deliver outstanding customer service to members, providers, internal staff, employer groups, and health plans while following service guidelines.
- Maintain professionalism and emotional intelligence during customer interactions.
- Act as a point of contact for customer queries on benefit quotes, Explanation of Benefits, eligibility verification, and claim status.
- Process claims accurately and within set timelines according to company policies.
- Verify member coverage and eligibility.
- Handle other assigned duties.
- Strong verbal and written communication skills.
- Exceptional customer service abilities.
- Proficient in data entry.
- Organized, self-motivated, and able to work with minimal supervision.
- Positive and energetic demeanor.
- Efficient multitasker.
- Proficiency in MS Office applications (Word, Excel, Outlook).
- Attention to detail and precision are key.
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Health Services Coordinator - Beaverton, United States - CampusPoint
Description
Welcome to an exciting opportunity to be part of a team delivering top-notch integrative healthcare (IH) solutions. Join a leading company in the industry and pave your way for growth and success. Here's your chance to kickstart your career journey with us!
Compensation: $23 per hour
Availability: Monday - Friday, 8 am - 5 pm. This role kicks off with in-office training for 2-4 months and will transition to a hybrid setup.
The Health Services Coordinator position is a starting point that focuses on delivering exceptional customer service through various channels and ensuring the efficient handling of claims. Collaborate with members, providers, health plans, and internal teams on a range of tasks. This role blends administrative responsibilities with customer service, providing a deep dive into the industry and room for career growth within the team.
Before transitioning to a hybrid role, there's an initial in-office training period of 2-4 months in Beaverton, OR (off 217).
Duties & Responsibilities:
Qualifications:
CampusPoint is an Equal Opportunity Employer, hiring, promoting, and making decisions based on merit, competency, and business requirements. We value diversity and do not discriminate on the basis of various factors as outlined under the law.
If you require assistance or accommodations due to a disability, please reach out to us for support. Contact HR for further guidance as per CampusPoint's ADA Policy.
