- Build strong relationships with students, alumni and employers to help them reach employment goals.
- Work collaboratively with students to develop their employment plans, set measurable goals, and track progress toward achieving goals. Identify services and supports needed to choose, obtain and maintain employment.
- Perform outreach calls to students, alumni and employers to gather and record job placement information.
- Assist in connecting students and alumni to part-time and full-time employment opportunities. Record and share information from employers about job opportunities via print and electronic media.
- Assist individuals and groups of students, graduates and alumni in developing job seeking and interview skills; cover letters and resumes.
- Collaborate with Student Services staff to identify, establish and maintain partnerships with external community organizations to help support students and alumni with multiple barriers to employment.
- Document, record and report outcomes related to work readiness, employment and retention efforts via the CampusNexus database system. Analyze related data and regularly report findings to management.
- Organize volunteer opportunities (e.g. mock interviews) and supervise volunteers while on-site.
- Provide classroom instruction of Career Development classes.
- Assist in Career Services initiatives, events and programs as assigned.
- Other duties as assigned.
- Outstanding communications skills: written, verbal, interpersonal and presentation.
- Exceptional customer service skills.
- Positive and motivational attitude; ability to inspire and motivate in both one-on-one and large group situations.
- Ability to demonstrate, model, and teach appropriate professional communication and behaviors.
- Excellent organizational and problem-solving ability; demonstrated ability to be proactive.
- Ability to facilitate and support critical thinking/decision making skills and promote self-advocacy.
- Ability to work collaboratively across multiple departments.
- Ability to build rapport and work with people from diverse backgrounds, ethnic cultures, and economic and social situations.
- Ability to maintain confidentiality.
- Ability to produce a high volume and quality of work in a fast-paced environment despite numerous interruptions.
- Strong documentation, records retention and workplace organizational skills.
- Ability to effectively capture and analyze student data (CampusVue experience preferred).
- High level of proficiency in Microsoft Office (Word, Excel and PowerPoint).
- Comfortable with presenting, instructing, and speaking to large groups of individuals.
- One-three years of professional experience working with adults from diverse backgrounds, ethnic cultures, and economic and social situations.
- One-three years of professional experience working in student support or career services.
- Preferred - Bachelor's degree in social work, counseling, or social services.
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Career Success Coach - Minneapolis, United States - Summit Academy O I C
Description
Job Description
Job DescriptionSummary/Purpose
The Career Success Coach supports the mission of Summit Academy OIC by assisting students and alumni of the organization's vocational programs as they prepare for and enter the workforce. This individual works closely with students to: develop and achieve career goals; assist them in overcoming barriers to employment; identify employment, education and career options; assist in resume writing; provide job readiness counseling. This individual also works with employers and external organizations in order to develop and maintain a strong resources and referral network. This role will also involve teaching all, or aspects of, the student's Career Development class which includes resume development, interview preparation, and cover letter development.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills and Abilities
Supervisory Responsibility
N/A
Work Environment
This job operates in a professional office and classroom environment. This role routinely uses standard office equipment such as, computers, phones, photocopiers, filing cabinets and fax
Machines.
Physical Demands
Work is primarily performed in a standard office environment, which would require the ability to open filing cabinets, use keyboarding skills, and bend or stand as necessary. This position may occasionally lift such articles as file boxes or heavier materials with help from others and/or lifting and carrying light objects frequently. A job in this category may require walking or standing to a significant degree or may involve sitting most of the time with long periods of computer work and heavy phone usage.
Position Type and Expected Hours of Work
This is a full-time, non-exempt position under the Fair Labor Standards Act (FLSA). All hours worked in excess of 40 in any work week will be compensated at the overtime rate. All overtime must be approved in advance by your supervisor. Hours of work are Monday – Friday 8:00 a.m. – 5:00 p.m. Occasional nights and weekends may be required to meet the expectations of the position.
Travel
Limited local travel may be required.
Required Education & Experience
Preferred Education & Experience
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change at any time with or without notice.
AAP/EEO
It is the policy of Summit Academy OIC to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Summit Academy OIC will provide reasonable accommodations for qualified individuals with disabilities.