Global Account Manager - Pleasanton, United States - Boyd

Boyd

Verified Company

Pleasanton, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Summary
***Boyd is seeking an enthusiastic Global Account Manager to join our Account Management sales team. In this role, you will be a critical point person driving our efforts to double our business in the next three years. Key elements will be to work with Boyd's existing customers to develop integrated product solutions, drive sales, and maintain strong customer relations.

Essential Responsibilities

Works directly with existing customers to support and manage business growth by developing strong relationships with operating departments and various management levels.
Maintains existing and develops new business while forging new relationships with crossfunctional organizations at potential customers.
Achieves intimate knowledge of customers and industries in which customers compete and completes market analysis and assessment of competitive landscape, including 1, 3, and 5year projections on industry trends.
Develops and executes strategies for increased customer penetration by selling additional products and services to all customer divisions.
Sets strategic goals and tactical plans to achieve significant growth and build on the culture of achieving those goals within a high success/high reward environment.
Personally and directly engages at customer locations to win business through active business development. Requires establishing solid relationships with various management levels. Periodic international travel may be necessary to develop opportunities collaboratively in foreign countries.
Works closely with customer engineers and purchasing to identify product and design requirements. Works closely with Boyd Engineering to manage the design and development of customer solutions.
Displays and demonstrates products and solutions using prototypes, samples, and marketing support materials, providing valueadded guidance to customers. Utilizes knowledge of materials and manufacturing processes to illustrate and emphasize Boyd's valueadded propositions.
Manages the quotation process. In conjunction with the Sales Operations Team, performs technical review of engineering drawings and specifications, gathers and prepares required information for formal quotation including, but not limited to, drawings, sample parts, technical data, volumes, and material sources for submittal to Boyd Estimating. Manages the preparation of formal quotation packages to maximize revenue and Gross Margin.
In conjunction with the Sales Operations Team, monitors and manages progress of projects to successfully meet customers' milestones and production schedules from inception to implementation.
Engages with customers on all commercial topics, including credit and shipping terms, legal requirements, payments, etc. Manages aspects of the relationship per terms and conditions of agreements and negotiates new contracts in conjunction with Boyd management. Responds when necessary to unique customer needs or complaints.
Utilizes Salesforce CRM package daily to capture all business opportunities, customer business intelligence, wins and losses. Uses this and other tools to frequently and transparently communicate opportunities and current state to colleagues and management.

Requirements:

Qualifications, Skills, and Experience

Bachelor's degree (B.S.) in engineering, business, or related field
10+ years related experience or equivalent combination of education and experience in a technical selling role.
Data Analysis: Ability to analyze metrics and extrapolate practical solutions and recommendations.
Negotiation: Ability to communicate and deliver a value proposition; broker relevant deals and deliver a winwin oriented solution for the business and the customer.
Project Management: Ability to manage task flow and complete assignments on time.
Communication: Ability to deliver written and oral communications in a constructive and concise manner.
Travel: Willingness and ability to travel, including internationally, to meet objectives
Customer focused: Demonstrates through action that external and internal customers are the highest priority. Anticipates, understands, and delivers customer expectations with the highest quality and sense of urgency.
Business Savvy: A strategic thinker who is disciplined and exhibits a strong understanding of the business, its financial commitments, customers, competitive environment, and other key metrics. Effectively uses data to make sound business decisions and proposals.
Self Starter: Ability to work independently and is able to plan and prioritize activities.
Innovation/Creativity: Boldly champions and embraces continuous improvements through new and creative ideas. Openminded, courageous, and challenges the status quo to improve the business.
Execution Excellence: Ensures operations excellence and actions based on a sound business strategy. Consistently delivers strong business results and maintains a passion for winning.