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    International Operations Assistant - Scottsdale, United States - Rich Sales International

    Rich Sales International
    Rich Sales International Scottsdale, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Responsibilities:


    • Provide administrative support to the team, including but not limited to managing service calendars, assisting with receiving and processing orders, shipping, and invoicing, preparing reports, billing.


    • Utilize administrative expertise to support inside sales efforts, engaging with potential and existing clients.


    • Act as a key liaison between the sales and service team to our suppliers, ensuring streamlined communication and efficiency.


    • Maintain and update CRM systems, ensuring accuracy and completeness of customer records, sales data, and order information.


    • Handle inventory management, including receiving and organizing stock, taking photographs, and providing detailed and necessary information for customer requests to assist with customs importation.


    • Shipping and receiving


    • Exercise bilingual proficiency in English and Spanish to assist in communications with customers and partners in Mexico.


    • Utilize Microsoft Office Suite, including Outlook, Excel, Teams and PowerPoint


    • Provide exceptional customer service, addressing inquiries, resolving issues and maintaining strong client relationships.

    Qualifications:

    *Proven experience in administrative and clerical roles

    *Background in Accounting Programs such as QuickBooks, Peachtree etc.

    *Proficiency in Microsoft Office Suite, with a firm grasp of Outlook , Excel, Teams, PowerPoint, and CRM systems

    *100% Bilingual in both Spanish and English ( can speak and write fluently )

    *Comfortable with occasionally lifting boxes up to 50lbs

    *Background in inside sales and/or customer service with a focus on cultivating client relationships and administrative work

    *Ability to thrive in a fast-paced environment and effectively manage competing priorities

    *Excellent communication, interpersonal skills, and time management

    *Detail-oriented, organized, and able to work independently and with team members

    Operation and Customer Support Specialist

    48K-65K , Full Benefits, Bonus Opportunities

    401K Contribution after 1 Year of Employment

    Initial 90 Day Paid Training Program

    In-Office Position based in Scottsdale, Arizona

    Hours 8AM-5PM Monday-Friday

    Vacation Package

    National Holidays plus

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