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    District Manager, Store Operations - Nashville, United States - Asurion

    Asurion
    Asurion Nashville, United States

    1 week ago

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    Description

    POSITION OVERVIEW:

    Role requirement- Must live within a 50 mile radius of Milwaukee, WI or be willing to relocate there

    - Overnight Travel

    -Visit each store a minimum of twice a month

    -Nights and weekends may be required at different times


    A District Manager is responsible for establishing and maintaining: Guest services, oversees and is accountable for the operations of an established store footprint ensuring maximum sales and profitability through merchandise, Connected Home product sales, inventory, expense control, human resources management, and managing operating costs.

    ESSENTIAL JOB SKILLS/DUTIES:

    Drive sales, operational, and customer service metrics by motivating store leaders, holding them accountable for the performance and behaviors of their teams, and modeling how to provide targeted feedback

    Work with store leaders to ensure mastery of sales behaviors and resources, customer service capabilities, and deep Connected Home product knowledge, and ensure that the Serve, Solve (Resolve), and Sell method is a part of every customer interaction

    Use data to identify trends and develop action plans for the team to drive sales and operational performance consistent with Asurion's Core Values

    Monitor sales activities and feedback surveys to ensure customers receive satisfactory service, quality goods, and provide coaching to store leaders as needed

    Always maintain strategic recruitment practices to ensure adequate staffing levels in retail stores

    Conduct ongoing coaching sessions with employees to ensure culture, processes, and activities are aligned with Asurion's values

    Conduct monthly and quarterly business reviews with senior leaders to provide updates around overall performance in your district

    Adheres to internal standards, policies and procedures

    Performs other duties as assigned

    SKILLS:

    Technical skills:

    Strong Excel, Word, and PowerPoint skills.

    Soft/Leadership skills:

    Presentation/coaching skills.

    Strong leadership, creativity, and analytical skills.

    Strong interpersonal, organizational and time management skills.

    Ability to multi-task in a fast-paced environment, act with a sense of urgency, and interface with all levels of the organization.

    Contribute positively to the organization, both individually and as part of a team

    EDUCATION AND EXPERIENCE:

    Required Education and Experience

    Bachelor's degree in a related field or the equivalent in experience with:

    Sales

    Retail

    Preferred Education and Experience

    2+ years of Leadership experience.

    Prior experience or involvement in sales training, leadership development, customer/client service

    SUPERVISORY RESPONSIBILITIES:

    5-10 employees

    TRAVEL REQUIREMENTS:

    Travels: ​Yes​

    Percent of time: ​70%​

    Overnight required: ​No​

    PHYSICAL DEMANDS:

    If one-third of the time – "seldom" or "occasionally" If one-third to two-thirds of the time or more occasionally to frequently" If more than two-thirds of the time – "constantly"]

    Stationary Position -​Frequently​

    Pushing/Pulling/Reaching - ​N/A​

    Climb - ​N/A​

    Kneel - ​N/A​

    Grab - ​Seldom​

    Bend - ​Seldom​

    Lift/carry over - ​5-10 LBS​

    Vision - ​Vision acuity to operate vehicle​

    Hearing - ​Understanding sounds required for operating vehicle​

    WORKING CONDITIONS:

    Wet or Humid - ​N/A​

    Working near or on moving mechanical parts - ​N/A​

    Working near or on heavy machinery - ​N/A​

    Working in high places - ​N/A​

    Exposed to fumes or airborne particles - ​N/A​

    Exposed to toxic or caustic chemicals - ​N/A​

    Frequency of working in outdoor weather conditions - ​N/A​

    Work with Electricity - ​N/A​

    Work with explosives - ​N/A​

    Work on or near a source of radiation - ​N/A​

    Loud noise conditions (above 87dB)- ​N/A​

    Other Environmental Factors including weather conditions______________________

    NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE.

    ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE OR LOCAL LAWS.

    THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION AND TRAINING.

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