- Answer inbound calls and emails, resolve client issues, answer questions, and relay product functionality in a timely and professional manner.
- Identify and escalate priority issues. Route calls to appropriate resource, if needed.
- Set up new accounts in our internal system. Assist customers in our client-facing portal.
- High School Diploma
- Telephone Etiquette
- Experience in at least one of the following: customer service role, role in the transportation or financial industry.
- Call center experience.
- Microsoft Office
- Some college or equivalent experience.
- Competitive compensation plans augmented by generous profit sharing and regular salary reviews.
- Multiple high quality health care plans to choose from with a short waiting period.
- Medical, dental, vision, life, short term disability and long-term disability coverage.
- Combined mental health support and work-life services partner to create a robust Employee Assistance Program (EAP) is included at no cost to you and your family members ages 6+
- 401(k) plan with Apex matched contributions.
- Tuition reimbursement for college, plus plenty of Apex managed training classes.
- 360° feedback, leadership training, and a culture that empowers individuality.
- Gym reimbursement program.
- Rewards driven wellness program with an individualized holistic approach.
- Connected, friendly work environment. We celebrate our accomplishments (and birthdays).
- Paid maternity and other company paid leave benefits giving the time and flexibility needed to care for yourself and/or family.
-
Call Center Representative
1 week ago
Proman Staffing Memphis, United StatesJob Description · Job DescriptionProman Staffing has temp-hire opportunities with great pay and benefits. We are looking for Call Center Representatives in the Memphis area · • Shift Monday – Friday 8am-5pm · • Pay Rate $18 hour depending on experience · Requirements: · MUST HAVE ...
-
Bilingual Call Center Representative
3 days ago
TransConnect Services Memphis, United StatesThe Purpose of Your Role · As a Bilingual Call Center Representative (English/Spanish), you will be responsible for interacting with clients, providing information, answering questions, troubleshooting issues, and resolving client concerns. · The shift is Saturday - Wednesday, ...
-
Bilingual Call Center Representative
3 weeks ago
TransConnect Services Memphis, United StatesThe Purpose of Your Role · As a Bilingual Call Center Representative (English/Spanish), you will be responsible for interacting with clients, providing information, answering questions, troubleshooting issues, and resolving client concerns. · The shift is Saturday - Wednesday, ...
-
Call Center Representative
3 weeks ago
Pizza Hut Memphis, United StatesPizza Hut US Highway 64 [Restaurant Associate / Customer Service] As a Call Center Representative at Pizza Hut, you'll: Answer the telephone with a smile in your voice; Take customer menu order, explain special offers, suggestive sell additional items and enter order accurately i ...
-
Call Center Representative
2 weeks ago
TEKsystems Memphis, United States Contract to RegularCustomer Service Representatives Needed · Description: · Job Title: Intake Specialist · Shifts available: (shifts are in central time) · M-F (x1) · M-F (x1) · M-F (x1) · Job Description: (No billing, contracts, or payments information will be handled in this role) · These candid ...
-
Overhead Door Corporation Memphis, United States Full timeJob Description · The Position The Territory Sales Rep (TSR) is responsible for the enhancement and implementation of the Company Core Business Strategy as it relates to the Sales Centers this position is supporting. · The TSR sells residential/commercial products for distribut ...
-
Call Center Representative
2 weeks ago
TEKsystems Memphis, United StatesJob Description · Job DescriptionCustomer Service Representatives Needed · Description: · Job Title: Intake Specialist · Shifts available: (shifts are in central time) · M-F (x1) · M-F (x1) · M-F (x1) · Job Description: (No billing, contracts, or payments information will be han ...
-
Brother Bartlett, United StatesLet's Grow Together · Our mission is to live our "at your side" promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it's the purpose we do our best to fulfill every day. With a legacy spanning over a ...
-
Bilingual Call Center Representative
3 weeks ago
TransConnect Services Memphis, United StatesThe Purpose of Your Role · As a Bilingual Call Center Representative (English/Spanish), you will be responsible for interacting with clients, providing information, answering questions, troubleshooting issues, and resolving client concerns. · The shift is Saturday - Wednesday, ...
-
Overhead Door Memphis, United StatesJob Position The Territory Sales Rep (TSR) is responsible for the enhancement and implementation of the Company Core Business Strategy as it relates to the Sales Centers this position is supporting. The TSR sells residential/commercial products for distributor to contractors, ho ...
-
Overhead Door Memphis, United StatesJob Description · The Position The Territory Sales Rep (TSR) is responsible for the enhancement and implementation of the Company Core Business Strategy as it relates to the Sales Centers this position is supporting. · The TSR sells residential/commercial products for distributor ...
-
Bilingual Call Center Representative
3 weeks ago
TransConnect Services Cordova, United States*The Purpose of Your Role* · As a Bilingual Call Center Representative (English/Spanish), you will be responsible for interacting with clients, providing information, answering questions, troubleshooting issues, and resolving client concerns. · *The shift is Saturday - Wednesda ...
-
East Tennessee State Memphis, United StatesPosting Details · Position Information · Job Title Temporary Patient Care Representative-Day Center-30 hours week Department Office of Practice Pay Grade Job Category Temporary Job Summary · The Office of Practice is seeking applications for a Patient Care Representative. This ...
-
Call Center Representative
2 weeks ago
United Recovery and Remarketing Collierville, United StatesJob Description · Job DescriptionUnited is a leader in the repossession and auction industry. Our success has been built on providing exceptional service to our clients, many of whom are some of the largest lenders in the United States. By utilizing the latest technology and inve ...
-
Bilingual Call Center Representative
3 weeks ago
TransConnect Services Cordova, United States*The Purpose of Your Role* · As a Bilingual Call Center Representative (English/Spanish), you will be responsible for interacting with clients, providing information, answering questions, troubleshooting issues, and resolving client concerns. · *The shift is Saturday - Wednesday, ...
-
Transfer Center Dispatcher/Phone Triage Job
2 weeks ago
Methodist Healthcare Memphis, United StatesSummary · Responsible for answering calls received to the Transfer Center, collecting information relevant to the caller's needs in a computer software interface, determining the appropriate response to the caller's need and responding and connecting the caller with the correct ...
-
Bilingual Account Representative
2 weeks ago
Loves Travel Stops & Country Store Memphis, United StatesReq ID: 433569 · *This position will be located at Love's corporate office in Memphis, TN* · BASIC PURPOSE: The Account Manager assists the factoring clients with day-to-day requests and account management. The Account Manager acts as the main point of contact for clients and wo ...
-
Senior Critical Facilities Technician
2 weeks ago
T5 Data Centers Memphis, United States Full timeJob Description · The Senior Critical Facilities Technician (Sr. CFT) is responsible for all aspects of data center operations related to critical and non-critical infrastructure, equipment, and systems. This lead role will help set the standard of operating with an unwavering at ...
-
Maintenance Mechanic
2 weeks ago
STERNO – A Sterno Group Company Memphis, United StatesWe are searching for an experienced Maintenance Mechanic to join our team in the Texarkana, TX area for immediate employment. The ideal candidate is a self-motivated individual with previous experience in the manufacturing industry who can adjust, install, maintain, and repair al ...
-
Assistant Director of Athletics for Compliance
2 weeks ago
CBU Memphis, United States Full timeJob Description: · This position will serve as a senior member of the athletics administrative team responsible for departmental strategic planning, supervision, and management of the safety and well-being of students, coaches, and staff. · Expectations include, but are not limi ...
Call Center Representative - Memphis, United States - TransConnect Services
Description
The Purpose of Your RoleAs a Call Center Representative, you will be responsible for interacting with clients, providing information, answering questions, troubleshooting issues, and resolving client concerns.
The position is Thursday - Monday, 7 am - 4 pm and starts at $16/hr. TCS provides a weekend shift premium.
Initial training will be conducted onsite and will transition to hybrid work. For this reason, candidates should be local to the greater Memphis area.
The Value You Bring
By providing exceptional customer service and support, you will maintain positive relationships with our clients, contributing to increased client satisfaction and retention.
What You'll Be Doing
We've brought together leading experts from the fuel card industry with an average of 20+ years of experience each to build a world-class business service from scratch. TransConnect has all the excitement of a startup, but with the support and stability that comes with the backing of a well-established parent company. We're located about 20 minutes east of downtown Memphis, in Cordova, TN.
Some of the highlights:
All employees are encouraged to collaborate in an effort to continuously improve our processes and customer service. Everyone on the team is responsible for presenting new ideas and perspectives. In addition to base salary, all employees enjoy quarterly profit sharing as a thank you for their contributions.
Primary Location:
US TN Memphis