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    Nurse Clinical Coordinator - Philadelphia, United States - Jefferson Health

    Jefferson Health
    Jefferson Health Philadelphia, United States

    3 weeks ago

    Default job background
    Description
    The Nurse Clinical Coordinator, in partnership and collaboration with other healthcare professionals, manages specific clinical and administrative functions related to the operations of the Family and Community Medicine clinical practice at the 833 Chestnut Suite 301 site under the supervision of the Nurse Manager, Medical Director, and Department Administrator. The RN Clinical Coordinator is responsible for organizing daily clinical workflow, working toward best practice principles/guidelines and participation in change management processes particularly those toward CPC+ functions: Access and continuity, Care Management, Comprehensiveness & Coordination, Patient & Caregiver Engagement, and Population Health.

    As part of the nursing supervisor team, develops, coordinates, and supervises support staff performing clinical activities; serves as liaison between physicians, clinical, clerical and administrative staff and front desk.

    Administrative
    • Supervises and management of the 833 clinical staff (JFMA), including subspecialty services of Sports Medicine, Maternal Child Health, OB/Gynecology, Geriatric Medicine, Palliative Care, and Procedures.
    • Oversees and implements on-going training of staff and leads in-services.
    • Selects, trains/orients, and supervises clinical department personnel.
    • Works to create the ideal patient experience; resolves complaints, implements effective solutions, and recognizes and analyzes implications on new situations
    • Monitors and responds to patient satisfaction issues.
    • Works independently as a supervisor and RN.
    • Evaluates performance and recommends disciplinary actions.
    • Resolves problems in areas and ensures compliance with regulations and standards.
    • Participates in hiring, orientation, assignment, and evaluation of clinical support staff.
    Operational
    • Attends team huddles/assemblies to provide announcements, clinical operations updates, review staffing, daily assignments, and assigning preceptors.
    • Works directly with medical director and nurse manager to develop and implement team-based policies, procedures and work standards.
    • Leads and implements change initiatives to strengthen team based care and CPC+ standards.
    • Organizes department workloads, establishes work standards, and evaluates workflow problems and resolutions.
    • Helps establish/implement goals, objectives, policies, procedures and systems for the assigned medical assistant needs.
    • Serves as liaison between medical assistants, providers, and front desk staff.
    • Works with medical staff to ensure quality patient care and services are provided.
    Clinical
    • Assists Team Medical Associates on the teams during daily tasks such as rooming, patient flow, etc.
    • Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communication.
    • Oversees and audits Pre-Visit Planning (PVP).
    • Performs care coordination for patients i.e. abnormal results, triage, double checking shots/vaccines, management of in-baskets.
    • Trains and supervises clinical staff in competencies (vitals, injections, etc.); assists with identifying and implementing tools and processes to create an effective and efficient patient flow. Develops and maintains clinical support staff schedules to ensure adequate coverage for clinical sessions.
    • Oversees clinical care essential to the assessment, promotion, maintenance and restoration of patients' health and wellness.
    • Oversees patient needs and suggests solutions to patient care problems.
    • Regularly staffs nurse visits and ensures patients are scheduled appropriately.
    OVERALL PURPOSE AND EXPECTATIONS:

    It is the responsibility of every employee to conduct themselves in accordance with the principles set forth in the University Policies and Procedures manuals. A key vision statement principle is provision of quality patient-focused care.

    Examples of this are:
    • Dresses according to the job function and dress code consistent with the policy.
    • Works in a positive and cooperative manner with all internal and external contacts, especially patients, patient family members, coworkers and physicians.
    • Offers assistance and/or responds to requests for help in a positive and friendly manner, taking ownership to see need is addressed.
    • Is consistently supportive of the University/JUP, refraining from making negative comments regarding patients, colleagues and/or the University/JUP or staff.
    • Exhibits honesty, confidentiality, and integrity in all activities and communications.
    • Works cooperatively with all colleagues in problem resolution, coverage of other positions as needed or directed, and performs other duties of a similar nature as required or requested by management.
    Qualifications

    EDUCATIONAL/TRAINING REQUIREMENTS :

    Bachelor degree in health or business administration. Master's degree preferred.

    BSN from accredited school of nursing; MSN preferred.

    CERTIFICATES, LICENSES, AND REGISTRATION:

    Copy of current license for Commonwealth of PA

    Completed Competency Checklist

    Current BLS Certification

    Child Abuse and FBI clearance.

    EXPERIENCE REQUIREMENTS :

    Five years of clinical management experience. The ability to use computer software. Prefer familiarity with electronic medical records.
    Minimum five years professional nursing experience, including two years supervisory level experience.

    Conditions of Employment

    Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

    Conditions of Employment

    Since this position will require the selected candidate to engage in regular contact with children in the form of care, guidance, supervision or training, you will be required to meet the requirements of the Child Protective Services Act, including the Pennsylvania State Police criminal background check, the Pennsylvania Department of Welfare child abuse criminal background clearance, and an FBI finger print based federal criminal records check. The selected candidate will not be allowed to commence working until all three (3) are completed satisfactorily.

    Closing Statement

    Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

    Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

    Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

    Jefferson's mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.
    • OUR MISSION: We improve lives.
    • OUR VISION: Reimagining health, education and discovery to create unparalleled value
    • OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing
    As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.

    Par Reference Code

    99769
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