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    Manager - Communications, Outreach and Volunteers - Columbus, United States - IMPACT Community Action

    IMPACT Community Action
    IMPACT Community Action Columbus, United States

    2 weeks ago

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    Description

    Title:
    Manager - Communications, Outreach and Volunteers


    Classification:
    Exempt


    Reports to:
    Director, Community Engagement and Development

    Job Summary:

    Promotes, supports, and advances the mission, vision and values of the agency through consistent, accurate and timely messaging, branding, and volunteer engagement.

    Manages outreach, communications and volunteers.


    Job Responsibilities:
    Designs and implements a content marketing plan to support IMPACT strategies, communications, community and public relations goals
    Responsible for agency social media and website
    Develops a strategic plan for partner coordination and marketing distribution and serves as point of contact for neighboring businesses, institutions, residents and others in assigned area
    Provides graphic design support to team on internal brand/marketing and presentation materials
    Initiates and supports opportunities to engage businesses and neighborhoods in community issues and concerns
    Exhibit strong interpersonal skills and professionalism to effectively represent IMPACT Community Action in various settings, fostering positive relationships with the media, elected officials, donors, clients, partners, and stakeholders
    Represents IMPACT Community Action at community events
    Maintains consistent and reliable attendance, demonstrating punctuality and strong commitment to fulfilling work responsibilities on time
    Represents IMPACT Community Action at community events
    Triages communication emails and phone calls
    Creates and manages a robust IMPACT volunteer program
    Develops, manages, organizes and supports IMPACT-wide and Community Action-relevant events, meetings, and other activities promoting IMPACT programs or services
    Experiments and creates strategies for the best growth tactics (e.g. email list, social media followers) to increase volunteer engagement, program recruitment and expand IMPACT's mission
    Manages the preparation and maintenance of reports necessary to carry out the functions of the department regarding CSBG and other funding sources, scheduled meetings of neighborhood associations, chambers of commerce, city councils, and other key associations and partners
    Attends meetings in assigned area
    Provides marketing and public relations support to programs and departments of IMPACT that adhere to IMPACT's brand standards and communications goals
    Supports Director with the Marketing Committee
    Performs other related duties as assigned

    Working Conditions and Physical Requirements:
    Standard office environment. Requires ability to operate telephone and personal computer for extended periods of time. Ability to lift up to 20 lbs. Frequent travel required within Franklin County.

    Competencies and Knowledge, Skills and Abilities:

    Manages segmentation/targeting strategy, so you are sending "right content to the right people."
    Communication Skills
    Grant Reporting
    Functional Knowledge and Skills

    Content Writing
    Graphic Design
    Website Design
    Data Collection/Analysis
    Marketing and Branding
    Social Media Execution

    Integrity and Trust to keep client information confidential
    Managerial Courage
    Motivating Others
    Temperament and Cultural Competency to work with diverse audiences
    Prioritization/Priority Setting
    Public Relations
    Quality Assurance/Quality Control
    Adaptive Leadership
    Technical Skills (e.g. social media, PC applications)
    Verbal, Written, and Presentation Skills

    Education and Qualifications:
    Bachelor's Degree or equivalent professional certifications and/or experience
    2-5 years' graphic design experience. Examples of work will be requested
    2-5 years' minimum experience in nonprofit service; working with individuals with limited resources preferred
    Must possess a valid Ohio Driver's License and have access to reliable transportation


    Equal Opportunity Statement:
    IMPACT Community Action recognizes that a diverse workforce enhances the organization in many ways. We are committed to providing equal employment opportunities that foster diversity and meaningful experiences.
    #J-18808-Ljbffr
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