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    Mitigation Technician - Raleigh, United States - SERVPRO of Ardnos, Inc./GISIB, Inc.

    SERVPRO of Ardnos, Inc./GISIB, Inc.
    SERVPRO of Ardnos, Inc./GISIB, Inc. Raleigh, United States

    6 days ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Training & development
    • Vision insurance


    Summary:
    The Mitigation Technician plays a crucial role in restoring properties damaged by water, fire, mold, or other disasters. This position requires swift response, technical skills, adaptability, and a commitment to excellent customer service in challenging environments.

    Key Responsibilities:
    • Emergency Response: Respond promptly to property damage emergencies, assess the situation, and implement appropriate mitigation strategies.
    • Water Extraction and Drying: Efficiently extract water, set up drying equipment (dehumidifiers, air movers, etc.), and monitor the drying process, taking moisture readings as needed.
    • Demolition and Removal: Carefully remove damaged building materials (drywall, flooring, etc.) using hand and power tools while preserving salvageable elements.
    • Mold Remediation: Identify mold-affected areas, perform containment, and assist with mold remediation following established safety protocols.
    • Documentation: Accurately document all work performed, job conditions, and moisture readings for tracking and reporting purposes.
    • Customer Communication: Interact professionally with homeowners and clients, providing progress updates, answering questions, and addressing concerns with empathy.
    • Safety Compliance: Adhere to all safety regulations, wear personal protective equipment (PPE), and maintain a clean, safe work environment.
    • Equipment Maintenance: Inspect, maintain, and clean equipment to ensure proper functionality.

    Qualifications:
    • High school diploma or equivalent.
    • Previous restoration/construction experience preferred.
    • Valid driver's license.
    • Ability to lift and carry heavy objects (up to 50 lbs or more) and work in physically demanding conditions.
    • Willingness to work flexible hours, including evenings, weekends, and on-call for emergencies.
    • Basic mechanical aptitude and proficiency with hand/power tools.
    • Strong attention to detail and problem-solving skills.
    • Excellent customer service and communication skills.

    Desired Certifications:
    • IICRC Water Restoration Technician (WRT)
    • IICRC Applied Structural Drying Technician (ASD)
    • OSHA safety certifications

    Compensation and Benefits:
    • Competitive hourly pay commensurate with experience.
    • Benefits package (may include medical, dental, vision, 401k, paid time off)
    • Opportunities for professional development and certifications.
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