- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
- Genesys PureCloud Enablement and Configuration
- Hands on PureCloud Technology suite applications.
- Development o Web Services Integration (3rd party) o Custom Reports (Rest API)
- Configuration setup
- IVR
- Interaction Routing
- WFM
- Dialer
- Scripter
- Genesys PureCloud Certifications
- Interaction with 3rd Party (Web Chat, Data DIP, Salesforce, Twillio etc)
- BS or MS in Computer Science or equivalent work experience
- Should be self-motivated, self-starter with clear communication skills who thrives working in a team environment
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Sr. Technical Architect - Austin, United States - Cognizant North America
Description
Job Summary:
Cognizant Technology Solutions is looking for Senior Genesys Cloud Architect with 10 to 15 years' experience for Full Time Role based out in NA.
Location:Austin, Texas
Duration: Full Time only -"Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)."
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Job description:
Education
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Mar
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow usApplicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email with your request and contact information.
