- Full Paid Health Insurance After 90 Days
- Paid Dental
- Vision (Optional)
- Short-Term Life Insurance Policy
- Competitive 401k (Matching up to 4%)
- PTO vestings Schedule each year is 40 hours First year accrued 40 hours/year 2 = 80 etc. Max 120 hours.
- Full Paid Health Insurance After 90 Days
- Paid Dental
- Vision (Optional)
- Short-Term Life Insurance Policy
- Competitive 401k (Matching up to 4%)
- PTO vestings Schedule each year is 40 hours First year accrued 40 hours/year 2 = 80 etc. Max 120 hours.
-
Customer Support Representative
4 weeks ago
Maine Lobster Now Saco, United StatesIn-office - Located in Saco Maine (Industrial Park). Full-time position. · Tentative Schedule - Monday - Friday 9:00 am - 5:00 pm Rotating Saturday 11:00 am-3:00 pm. · $20.00 per hour · Check out our Benefits Package Full Paid Health Insurance After 90 Days · Paid Dental · V ...
-
Client Support Representative
2 weeks ago
Maine Health Scarborough, United StatesFull Time · 301A US-1 · Clerical/Administrative Support · Day/Evening · Position Summary · * Handles all incoming calls, identifies client needs and responds accordingly. Regularly monitors problem sheets and maintains computerized client problem tracking. Acts as a liaison betwe ...
-
Client Support Representative
3 weeks ago
Maine Medical Center Scarborough, United StatesSummary · Position SummaryHandles all incoming calls, identifies client needs and responds accordingly. Regularly monitors problem sheets and maintains computerized client problem tracking. Acts as a liaison between clients and the clinical laboratory. Performs internal client a ...
-
Customer Support Representative
1 week ago
VETRO FiberMap® Portland, United StatesCustomer Support Representative · Are you passionate about helping customers and colleagues? Do you also enjoy solving complex data and technical problems? Would you be excited to support smooth adoption of a mapping software platform used by broadband providers who are building ...
-
Customer Support Representative
4 weeks ago
The Wittern Group Clive, United States· Responsibilities: Work with Team Members, service providers, and customers to set up new installations of equipment. · Follow up of services rendered to customers, and closeout completed service tickets. · Provide any needed training for new equipment. · Assist customers th ...
-
Retail Parts Pro
2 weeks ago
Advance Auto Parts Biddeford, United StatesLocation: · Location: · Retail Parts Pro in Biddeford, ME at Advance Auto Parts **Location:** · 405 Alfred Street **Career Description** · **Retail Parts Pro** At **Advance Auto Parts**, a **Retail Parts Pro (RPP)** is part of the management team and responsible for growing t ...
-
Customer Services Associate IV
1 week ago
Facility MaineHealth Biddeford, United States Schedule - Shift - Hours Full time - Day ShiftSummary · This is the fourth level of a four level career path in the SBO Customer Service Team and leads associates to roles such as Subject Matter Experts (SMEs) in Financial Counseling, Estimates, or SelfPay functions, Team Lead, or Trainer. The SBO Customer Service Associate ...
-
Director of Clinical Services
3 days ago
Alternative Wellness Services, Inc Biddeford, United StatesLocation: Biddeford, ME (with regular travel to other AWS sites) · About Us: · Alternative Wellness Services (AWS) is a dynamic and growing organization dedicated to · providing exceptional behavioral health services. As a small agency, we offer a unique · opportunity for you to ...
-
Utility Team Member
2 days ago
Eatn Park Hospitality Group Biddeford, United States Full timeThe pay rate for this position is $16 - $18 / hour, depending on experience · Parkhurst Dining, part of the Eat'n Park Hospitality Group, is a family owned, family run company that provides culinary, dining and catering services to over 65 organizations and universities east of t ...
-
Planet Fitness Biddeford, United States Part time· Are you interested in fitness and wellness? · Join our team at Planet Fitness Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive on friendliness and cl ...
-
Planet Fitness - Biddeford/Windham ME Biddeford, United States Part timeBenefits:Employee discounts · Free uniforms · Health insurance · Opportunity for advancement · Paid time off · Training & development · Wellness resources · Are you interested in fitness and wellness? · Join our team at Planet Fitness Help us provide a superior level of customer ...
-
Director of Clinical Services
3 days ago
Alternative Wellness Services, Inc Biddeford, United StatesLocation: Biddeford, ME (with regular travel to other AWS sites) · About Us: · Alternative Wellness Services (AWS) is a dynamic and growing organization dedicated to · providing exceptional behavioral health services. As a small agency, we offer a unique · opportunity for you to ...
-
Travel CT Technologist
3 hours ago
Titan Medical Group York, ME, United StatesTitan Medical Group is seeking a travel CT Technologist for a travel job in York, Maine. · Job Description & Requirements · Specialty: CT Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, days · Em ...
-
Travel Ultrasound Technologist
3 hours ago
Titan Medical Group York, ME, United StatesTitan Medical Group is seeking a travel Ultrasound Technologist for a travel job in York, Maine. · Job Description & Requirements · Specialty: Ultrasound Technologist · Discipline: Allied Health Professional · Start Date: 06/17/2024 · Duration: 13 weeks · 36 hours per week · Shif ...
-
Oncology Nurse Manager
3 weeks ago
York Hospital York, ME, United StatesAt York Hospital, we#re more than a hospital.# We are a team of providers, clinicians and staff members offering expertise within a Hospital setting, our community sites, and physician practices located throughout Southern Maine and the NH seacoast. Our caregivers# commitment is ...
-
Senior Structural Project Engineer
4 hours ago
Haley and Ward Inc Saco, United StatesAre you searching for a new opportunity to join a growing · 100% employee-owned company · that offers professional development opportunities, values an excellent work life balance and giving back to your community? Are you looking to be · the next industry leader · for a comp ...
-
Automotive Sales Professional
3 weeks ago
Group 1 Auto Saco, United StatesOverview:*Ira Ford Saco* is part of the fast growing Group 1 Automotive, a leader in automotive retail. · We are growing and looking for *Quality Sales People* to work with a *Quality Dealership* representing a *Quality Product* · * · We offer...* · * A Great Working Environment ...
-
Field Technical Support
1 week ago
ApTask Biddeford, United StatesPosition # 1: Field Technical Support Representative · Location: BIR01 , Biddeford, ME, USA, · Type of hire: Direct W2. · Rate: 20 $ per hour. · Description: · We are seeking a dedicated and skilled Onsite Support Technician to join our IT team. The ideal candidate will provide ...
-
Pile Driver
3 weeks ago
The Middlesex Corporation York County, ME, United StatesPosition Title: · Pile Driver · Date Posted: · 05/01/2024 · Location: · Kittery, ME · Salary Interval: · Hourly · Pay Range: · N/A · Application Instructions · SAFELY Building America's Infrastructure Since 1972 · Robert W. Pereira founded The Middlesex Corporation (TMC ...
-
Senior Electrical Engineer
4 weeks ago
General Dynamics Ordnance and Tactical Systems Saco, United StatesGeneral Dynamics Ordnance and Tactical Systems produces high-quality, high performance gun systems for a broad spectrum of land, sea, and air applications. Our products are built on decades of experience and knowledge in innovative design and development and the latest manufactur ...
Customer Support Representative - Saco, United States - Maine Lobster Now
2 weeks ago
Description
Job Description
Job DescriptionIn-office - Located in Saco Maine (Industrial Park). Full-time position.
Tentative Schedule - Monday - Friday 9:00 am - 5:00 pm Rotating Saturday 11:00 am-3:00 pm.
$20.00 per hour
Check out our Benefits Package
Job Summary:
We are seeking a Customer Service Representative who will be responsible for providing exceptional support to our valued customers. The ideal candidate will possess excellent communication, problem-solving, and interpersonal skills, ensuring that our customers have a positive experience while interacting with our brand. The Customer Service Representative will be the primary point of contact for customer inquiries, providing timely and accurate assistance via multiple communication channels.
Benefits -
Responsibilities:
1. Serve as the first point of contact for customers, answering inquiries, resolving issues, and providing information on products, services, and company policies.
2. Respond promptly to customer inquiries through various channels, including phone calls, emails and live chat, ensuring customer satisfaction and maintaining a positive company image.
3. Identify and evaluate customer needs to achieve resolution, escalating complex issues to the appropriate department for further assistance (team lead or Manager).
4. Maintain a comprehensive knowledge base of company products, services, and promotions to confidently address customer inquiries.
5. Process orders, returns, and exchanges accurately, efficiently, and in compliance with company policies and procedures.
6. Keep accurate records of customer interactions, transactions, comments, and feedback for internal review and analysis.
7. Resolve customer complaints empathetically and professionally, aiming to exceed expectations and retain customer loyalty.
8. Any additional duties or tasks associated with Maine Lobster Now - This is at the discretion of your supervisor.
Requirements:
1. High school diploma or equivalent; associate or bachelor's degree preferred.
2. Proven experience in customer service or a related field, preferably in a retail or e-commerce environment.
3. The ability to think critically and provide effective solutions in a fast-paced environment.4. Empathy and patience, along with the ability to remain calm and professional under pressure.
5. Proficient with computers. This job will require the representative to in use customer service platforms, CRM software, and Microsoft Office suite.
6. Flexibility to work in a rotating shift schedule, including evenings, weekends, and holidays.
