- Infra Pms with hospitality or ideally pms with Opera/PMS exp
- exp ideal, otherwise Infra PM out of hospitality
- Strong Project Manager
- Focused on infrastructure projects with relevant toolset
- Hospitality/PMS/Opera
- Opera V5. This is not an Opera Cloud PM role. - PM familiarity with infrastructure projects such as networking, Azure, and hospitality systems such as Opera V5 and interfaces
- Must have participated in (not necessarily owned) at least one 8-12 month (or longer) 10+ person-year project
- Must have knowledge of at least one tool from each section below
- Oracle DB, Virtual machines (Vsphere), F5 network gear, infoblox DNS, active directory, distributed file servers, PURE storage
- Java & Oracle Forms client, served up by weblogic
- Automation: PowerShell, Ansible, Rundeck
- Plan, coordinate, supervise, and communicate activities related to the design, development, testing, and deployment of changes to the Opera system hosted in Hyatt's datacenter
- Hotel property management system
- Developed by Oracle and hosted in Hyatt's datacenter
- Core to daily hotel operations. (Front desk check-in, back office accounting, interfaces to 200 other systems like door locks, TV's, and garages.)
- Implementing new application versions received from the vendor
- Standing up a new datacenter in another region
- Monthly patching of windows application servers
- Testing disaster recover readiness
- Implementing interfaces/services of additional vendors to/from Opera
- Building additional non-prod environments to give internal testers more varied test configurations
- Written status reports and PPT's
- Exec steering committee presentations. Must be able to read the room to understand appropriate level of detail.
- Liaise with technical and non-technical people at the hotels
- Tracking with vendors regarding scope, dates, and issues
- Editing documentation written by engineers so that it is easily understood by non-technical hotel staff
- Discuss business requirements with Business partners
- Discuss technical requirements, issues, and estimates with engineers
- Should have experience with the typical resistance or inability of engineers to provide detailed estimates
- Work with multiple technical and non-technical teams
- Work with multiple teams that test their application integrations with Opera
- Review scope and other intake documents provided by our business partners and work with those business partners to develop the missing pieces before proceeding with Engineering teams
- Work with engineers to determine high-level estimates
- Work with managers to determine where projects fall in the priority list
- Communicate projected start dates and durations to requestors
- Acumen to know when artifacts in project methodology are necessary and when they can be skipped
- Track detailed status, issues, deliverables, and next steps
- Structured methodology for managing all the details for multiple projects simultaneously
- 5+ years running projects of different sizes
- Must have participated in (not necessarily owned) at least one 8-12 month (or longer) 10+ person-year project
- Must have owned at least one 6+ month project
- Creates, manages and executes project plans
- Critical path management: understand how constraints affect estimates
- Experience estimating and managing project budgets is a big plus
- Expected to schedule and run meetings with project team members
- Must be able to run efficient meetings. (Publish agendas. Come prepared. Keep people on task. End early when possible. Cancel standing meetings when not necessary. Publish minutes - including follow up tasks.)
- Must be an active listener, not just taking notes of others' conversations. Look for holes in others' plans and brainstorm with them to find solutions.
- Facilitate brainstorming and problem solving of issues
- Understand different classes of testing (unit, integration, functional, performance, smoke)
- Worked on tech projects for 10+ years
- Background as an individual contributor in some technology discipline strongly preferred. (e.g., developer, engineer, etc)
- Have a working knowledge of technical components in a datacenter. (E.g., Virtual machines, networking, etc.) Not expected to be an expert in any of these technologies, but basic knowledge is necessary to understand the context of details provided by engineers.
- Experience with any of the following technologies is a plus. None are required.
- Oracle DB, Virtual machines (Vsphere), F5 network gear, infoblox DNS, active directory, distributed file servers, PURE storage
- Java & Oracle Forms client, served up by weblogic
- Automation: PowerShell, Ansible, Rundeck
- Hospitality experience a strong plus (but not required)
- Must be a subject matter expert in some discipline from previous work experience. (Not interested in project coordinators that do not absorb any details in their environment.)
- Must be interested in acquiring business expertise of Hyatt's systems and growing into a subject matter expert over time
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Must Haves:
POSITION RESPONSIBILITIES:
Deliverables
Must Have Strong Written and Verbal Communication Skills
Secondary Technology Knowledge and Experience