- Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's.
- Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards.
- Establish and maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position.
- Maintain and control all housekeeping equipment.
- Ensure compliance with all corporate Risk Management standards (MSDS, HazComm, etc.).
- Conduct monthly guest supplies and cleaning supplies inventories.
- Ensure that large guestroom turns are managed efficiently.
- Ensure consistency with departmental opening and closing procedures.
- Manage vendor contracts (i.e. dry cleaners, window washers, etc.).
- Prepare and conduct all Housekeeping interviews and follow hiring procedures according to Highgate Hotel International SOP's.
- Develop employee morale and ensure training of Housekeeping personnel.
- Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis.
- Inspect all VIP rooms prior to arrival.
- Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards.
- Maintain required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis.
- Conduct monthly and quarterly Housekeeping inventories on a timely basis.
- Ensure guest privacy and security by correctly following Highgate Hotel procedures.
- Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion.
- Conduct pre-shift meetings for room attendants and housemen.
- Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies.
- Review Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis.
- Prepare employee schedule according to business forecast, payroll budget guidelines and productivity requirements.
- Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting.
- Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
- Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms.
- Ensure sign off of all Service Standards by Position competencies for Housekeeping staff.
- Carry a pager at all times. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
- Manage and organize large turn days (including group check-ins or check-outs).
- Monitor out-of-order, out-of-service, discrepant and show rooms.
- Must maintain constant communication with Guest Services.
- Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc.
- Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards.
- Establish and maintain key control system.
- Ensure participation within department for monthly Highgate Hotel team meeting.
- Focus the Housekeeping Department on their role in contributing to Medallia Scores.
- Monitor all V.I.P.'s, special guests and requests.
- Review Housekeeping log book and Guest Request log on a daily basis.
- Bachelor's Degree in Hospitality Management or related area of study preferred
- Demonstrated ability to effectively resolve conflict
- Minimum of 3 years hotel or resort experience
- Minimum of 3 years experience supervising/managing large housekeeping department
- Experience using ProfitSword preferred
- Committed to comprehensive and in-depth analysis, planning, and implementation of every work effort
- Projects a positive public relations image to team members and guests
- Ability to motivate diverse groups to achieve extraordinary goals and overcome challenges
- Excellent management skills including conflict resolution, coaching, development and teamwork
-
Assistant Director Housekeeping Oem
1 week ago
Marriott Palmetto Resort & Spa Palmetto, United StatesJob Summary: · **Responsibilities**: · - Approach all encounters with guests and associates in an attentive friendly courteous and service oriented manner. · - Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary ...
-
Lead Custodian
2 days ago
Plymouth Harbor on Sarasota Bay Sarasota, United StatesThe Lead Custodian (Environmental Technician) is responsible for maintaining the area assigned and provide services in a clean and sanitary manner following Plymouth Harbor policies and procedures to provide support and assistance to the Housekeeping Supervisor in overseeing the ...
-
Laundry - Laundry Aide
1 week ago
Plymouth Harbor on Sarasota Bay Sarasota, United StatesThe Laundry Aide is responsible for processing linens according to Plymouth Harbor standards. · 10:00 AM-6:30 PM. Monday-Friday availability to work weekend mornings, weekday mornings, and night shift as needed · DUTIES/RESPONSIBILITIES · 1. Operate washers and dryers as instruct ...
-
Laundry Aide
1 week ago
Creekside Health & Rehab Sarasota, United States**Laundry Aide** · Our company is seeking a thorough and detail-oriented Laundry Aide to join our growing team · The Laundry Aide will be responsible for receiving, washing, drying, and folding laundry items. The Laundry Aide will work under the direction of the Director of House ...
-
Part Time Laundry Aide
1 week ago
Oakpark Health & Rehab Palm Harbor, United States Part time**Laundry Aide part time shift 1pm-9:30pm** · Our company is seeking a thorough and detail-oriented Laundry Aide to join our growing team · The Laundry Aide will be responsible for receiving, washing, drying, and folding laundry items. The Laundry Aide will work under the directi ...
-
Med Tech/resident Aide
2 days ago
Desoto Palms Assisted Living Facility Sarasota, United States**All Shifts** · Desoto Palms Assisted Living is seeking great Med Tech's and RA's that are picky about where they work. You are looking for a culture of teamwork, respect, and appreciation. We are looking for you **Our Med Techs are integral to the care of our residents and, the ...
-
Memory Care Program Coordinator
21 hours ago
Brookdale Pointe West Bradenton, United StatesOverview: · **_ Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity_** · **Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)** · Grow your career with Brookdale Our Clare Bridge Program Coordinators hav ...
-
Resident Assistant
21 hours ago
American House Senior Living Communities Saint Petersburg, United States: · **Resident Assistant at American House, St. Petersburg** · Resident Assistants play a crucial role in our wellness team, assisting residents at a facility to maintain their independence and psychosocial health. They work under the guidance of RNs or LPNs to provide personal c ...
-
Family Programming Attendant
21 hours ago
Tampa Metropolitan Area YMCA Tampa, United StatesUnder the direction of the Program Director, the Family Programming Attendant will nurture and develop children in the YMCA member Stay & Play, Youth Zone, and Parent's Night Out program. This position is responsible for providing safe and enjoyable childcare for members and thei ...
-
Hospital Housekeeper
6 days ago
HHS Largo, United States** Hospital Housekeeper / Floor Tech - Largo, FL - 281** · **Job Category****:** Environmental Services Housekeeping Mgmt **Requisition Number****:** HOSPI05469 Showing 1 location **Job Details** · **Description** · **HHS is seeking Housekeepers and Floor Techs Full-time and p ...
-
HHS Largo, United States** Housekeepers / Floor Techs - Largo, FL - 281 Largo Medical Center** · **Job Category****:** Environmental Services Housekeeping Mgmt **Requisition Number****:** HOUSE005956 Showing 1 location **Job Details** · **Description** · **If you are looking for an opportunity to wor ...
-
Floor Technician Day or Evening Shift
1 week ago
Sabal Palms Health & Rehabilitation Largo, United StatesPosition:Floor TechnicianDepartment:MaintenanceReports to:Director of Housekeeping-PurposeThe primary purpose of this position is to perform the daily activities of the Housekeeping Department in accordance with current federal, state, and local standards, guidelines and regulati ...
-
Floor Technician Day or Evening Shift
1 week ago
Sabal Palms Health & Rehabilitation Largo, United StatesPosition: · Floor Technician · Department: · Maintenance · Reports to: · Director of Housekeeping · - · Purpose · The primary purpose of this position is to perform the daily activities of the Housekeeping Department in accordance with current federal, state, and local sta ...
-
CNA Opportunities at Oak Manor in Largo
1 week ago
Oak Manor Senior Living Community Largo, United States Full time, Part timeLocated on a 17-acre campus in Largo, FL, Oak Manor Senior Living Community provides skilled nursing and rehabilitation, assisted living, and independent living. We have been serving our community for over 40 years. · We currently have FT, PT, and PRN opportunities for CNA's in o ...
-
Exciting PRN CNA opportunity in Largo, FL
1 week ago
Oak Manor Senior Living Community Largo, United States Full time, Part timeLocated on a 17-acre campus in Largo, FL, Oak Manor Senior Living Community provides skilled nursing and rehabilitation, assisted living, and independent living. We have been serving our community for over 40 years. · We currently have FT, PT, and PRN opportunities for CNA's in o ...
-
Oak Manor Senior Living Community Largo, United States Full time, Part timeLocated on a 17-acre campus in Largo, FL, Oak Manor Senior Living Community provides skilled nursing and rehabilitation, assisted living, and independent living. We have been serving our community for over 40 years. · We currently have FT, PT, and PRN opportunities for CNA's in o ...
-
Housekeeper
1 week ago
American House Senior Living St Petersburg, United States: · Part Time Housekeeper Position Summary: · Under the general direction of the Housekeeping Supervisor primary responsibilities include, but are not limited to, ensuring that the facility and resident apartments are maintained in a clean and sanitary manner. · Primary Respon ...
-
Food Service Director
1 week ago
Pollak Innovative Management Partners Palm Harbor, United StatesPollak Innovative Management Partners - ASPIRE AT OLDSMAR · COVID VACCINE IS REQUIRED · Food Service Director · The Food Service Director plans, organizes, develops, and directs the overall operation of the Culinary and Nutritional Department in accordance with company standards ...
-
Driver
1 week ago
Freedom Plaza Sun City Center, United StatesWhen you work at Freedom Plaza you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company – one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an ...
-
Driver
2 weeks ago
Clarendale of Schereville Sun City Center, United StatesJob Description · When you work at Freedom Plaza you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a ...
Complex Director of Housekeeping - St Pete Beach, United States - TradeWinds Island Resorts
1 week ago
Description
**$500 signing-bonus after 4 months of service **
Follow your passion all the way to paradise at TradeWinds Island Resort, a Tampa Bay Times Top Workplace for seven years in a row TradeWinds features three destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach
As Complex Director of Housekeeping, this committed to service individual will be responsible for the hotel's Housekeeping operations and ensuring the Housekeeping team is able to meet business needs and deliver outstanding service and performance. TradeWinds Island Resorts have nearly 800 Guest rooms at two properties. Our Guests have high expectations that are consistently exceeded due in part to the high standards of TradeWinds' Housekeeping Team.
Responsibilities
Qualifications
Please learn more about our beautiful beach resort by touring
EOE / DFWP
