Systems Administrator - Washington, United States - Arlo Solutions

Arlo Solutions Washington, United States

2 weeks ago

Description

Company Summary

Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future.

Position Overview

The System Administrator will play a crucial role in maintaining, upgrading, and securing our organization's IT infrastructure. This position requires a proactive and detail-oriented professional with strong technical skills and a passion for ensuring the stability and reliability of our systems.

Work Location

Washington, DC (3-4 days remote)

Job Responsibilities and/or Success Factors

System Maintenance and Upgrades:

Perform regular system updates, patches, and upgrades to ensure optimal performance.
Monitor system health and proactively address any issues to minimize downtime.

Network Management:

Configure and maintain network devices, including routers, switches, and firewalls.
Troubleshoot network issues and collaborate with the IT team to implement solutions.

Security Management:

Implement and maintain security protocols to safeguard the organization's data and systems.
Conduct regular security audits and respond to potential threats in a timely manner.

User Support:

Provide technical support to end-users, addressing hardware and software-related issues.
Assist in the onboarding and offboarding processes for employees.

Backup and Recovery:

Develop and maintain backup and recovery procedures to protect critical data.
Test and validate backup systems regularly to ensure reliability.

Documentation:

Create and maintain comprehensive documentation for system configurations, procedures, and troubleshooting steps.
Train other IT staff and end-users on system-related processes.

Vendor Management:

Liaise with vendors to resolve technical issues and ensure the timely renewal of licenses and warranties.

Disaster Recovery Planning:

Implement disaster recovery plans to ensure business continuity in the event of a system failure or security breach.

Required Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related field.
Proven experience as a System Administrator or in a similar role.
Strong knowledge of operating systems, network protocols, and security standards.
Familiarity with virtualization technologies and cloud platforms.
Excellent problem-solving and communication skills.
Ability to work independently and collaboratively in a team environment.

Preferred Qualifications

Relevant certifications (e.g., MCSA, CompTIA Security+, CCNA) are a plus.
Proficiency in using specific tools such as Microsoft Admin Center, ConnectWise, Microsoft Azure, VMware, and other relevant database management systems is preferred.

AAP Statement

We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.

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