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Miami Beach

    Server Marketing Model - Miami Beach, United States - Clevelander Ocean LP

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    Description
    Summary:

    Provides food and beverage service to guests in coordination with Clevelander service standards.

    Duties and Responsibilities:
    • Serves food and beverages to guests in a timely manner
    • Ensures the guests are pleased with their food and beverages after each course
    • Delivers an enthusiastic greeting and builds a relationship with all guests
    • Informs guests of food and beverage specials as well as upcoming and ongoing Clevelander events
    • Completes assigned side-work duties and assist in all opening and closing procedures
    • Ensures cleanliness in assigned server station including all interior, exterior, and dry goods areas
    • Maintains appropriate levels of condiment items in all server stations
    • Promotes a professional, safe, helpful and courteous work environment
    • Enters all orders and transactions on Clevelander point-of-sale system, and presents the guest with receipt in a timely manner
    • Checks age verification of any guest appearing under 30 years of age during designated times
    • Maintains and ensures compliance with all policies and procedures
    • Attempts to up-sell brand name liquors, foods, and wines
    • Ensures proper glassware and garnish is used for each cocktail
    • Completes cash drop and checkout procedures at the end of each shift
    • Notifies any suspicious and/or dangerous situations with management and safety personal
    • Builds relationships with patrons that add to the guest experience
    • Maintains compliance with responsible vendors and food handling programs
    • Maintains and ensures compliance with all policies and procedures
    Other Functions:
    • Performs other duties as assigned
    Minimum Qualifications:
    • Must be at least 18 years old in order old with 2 years related serving experience; High school diploma preferred
    Knowledge, Skills and Abilities:
    • Consistently maintain a well-groomed appearance, posture, and hygiene deemed by management.
    • Make-up, appearance, and style should stay current and in line with current fashion standards and trends as deemed by management and consistent with Clevelander Brand.
    • Must consistently demonstrate the ability to wear Clevelander clothing with weight and appearance associated with modeling industry requirements and standards.
    • Posture, gestures, movement, and walking should reflect model esthetics.
    • Outgoing personality, be warm and friendly; demonstrate enthusiasm and professionalism, effective listening skills, strong judgment.
    • Excellent customer service skills.


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