- Responsible for providing quality guest service and promoting and marketing the Shuckers brand
- Consistently delivers exceptional service to every guest while entertaining in a professional manner in accordance with the Shuckers brand
- Markets the Best Western, Shuckers and services offered to a targeted customer base
- Performs in a public relations capacity when promoting Shuckers
- Models Shuckers apparel and accessories while bartending and maintaining an appearance consistent with the Shuckers brand
- Interacts and entertains guests in a cordial and gracious manner, thereby creating a memorable experience and building guest loyalty. Serves as Brand Ambassador for Shuckers, using finesse and good judgment
- Maintains quality service standards according to the Shuckers brand with all guests by creating a friendly, relaxed atmosphere while serving guests
- Prepares and serves cocktails, beer and wine for guests and servers, using company standard recipes
- Completes assigned side-work duties (opening, closing, ongoing)
- Maintains cleanliness in assigned station including all interior and exterior areas of the bar
- Promotes a professional, safe, helpful and courteous work environment
- Builds rapport with guests and informs them of daily, weekly specials and upcoming and ongoing events
- Properly enters all food and beverage orders into the point of sale system and presents guest with a receipt in a timely manner
- Executes and promotes the safe and responsible sale of alcoholic beverages and verifies identification of guests who look under 40 years of age
- Effectively up-sells guests brand name liquor, beer, wine and add-on items
- Ensures proper glassware and garnishes are used for each cocktail
- Accurately completes cash drop and checkout procedures at the end of each shift
- Ensures compliance with responsible vendors and food handling programs
- Maintains and ensures compliance of all policies and procedures
- Performs other duties as assigned
- 21 years of age, 3 years related bar experience; High school diploma preferred
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Bartender - North Bay Village, United States - The Clevelander Hotel
Description
Summary:
The Bartender enhances the Shuckers brand experience making positive guest connections; and will greet customers, learn about their preferences, answer questions, recommend menu items; prepare and serve beverages; and serve food items.
He/she will also upsell menu items, develop beverage recipes, utilize proper equipment and ingredients and perform cleaning and maintenance to work areas and work equipment.
Duties and Responsibilities:
Other Functions:
Minimum Qualifications: