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    Retail Associate - Oakland, United States - Five Flavors Herbs, Inc.

    Five Flavors Herbs, Inc.
    Five Flavors Herbs, Inc. Oakland, United States

    1 week ago

    Default job background
    Part time
    Description

    **Retail Associate (Seasonal)**

    **Retail Associate - Five Flavors Herbs Oakland (Seasonal)**

    **20- 24 hrs/ week**

    **Reports to Director of Operations. Position Managed by Retail Buyer**

    **Job opens immediately and runs through Jan 31.**

    **To apply, please send a resume, cover letter and two references to **

    This part time position is ideal for anyone with a few extra days a week who would like to work in a natural wellness retail environment. Join our front end staff in making our store sparkle and ensuring that business continues to flow as usual with the natural uptick from holiday shopping. Perfect for someone with retail experience and a love of herbs.

    **Responsibilities**

    Support webstore order fulfillment- print pick reports, pick products and stage orders, delineate shipping methods, confirm customer information and support quality check for Shipping Coordinator

    Oversee backstock inventory of proprietary blends for retail shops and webstore. Move products from the finished product room using the SOPs and ensur

    e proper tracking.

    Support shop beautify-ing. Keep shelves, countertops and floors clean and tidy. Face products and restock products from back stock

    Support retail buyer in tracking low inventory

    Refill raw herb jars, make House Tea blends, and support Pharmacy with ensuring all herbs are stocked

    Provide excellent customer service via phone, and in person. Support customers in purchasing products by educating them on new things to try or where to find something in the store.

    Cross- train and serve as the back- up Shipping Coordinator when needed.

    **Qualifications**

    Required

    Retail customer service experience. Familiarity with POS stations, money handling and positive and warm customer care.

    Must care deeply about plants and the various methods of natural healing.

    Good eye for detail and aesthetics. You see the little things that make a space shine.

    Good time management and the ability to work quickly and efficiently in a busy retail space.

    Excellent team-member skills. Know how to come in and quickly establish good rapport with a variety of different positions. Ask for help and be ready to help others.

    Must be able to lift up to 40lbs, have strong manual dexterity and work up to 8 hours while standing.

    Must be able to work through the holidays. If you have time off or a vacation planned, this is not the position for you.

    Preferred

    100 hours of formal herbal training

    Broad and detailed understanding of herbs and supplements.

    Experience with Shippo, Shipstation or another shipping label platform

    Knowledge of latin nomenclature

    Knowledge of TCM herbs

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