Retail Sales Associate - Walnut Creek, United States - Nespresso
Description
You will make the difference between selling coffee and experiencing Nespresso
Do you have a passion for coffee and a knack for exceptional customer service? Join our team as Coffee Specialist/Sales Associate.
As the welcoming face of our retail boutique, you will guide and assist our customers, providing a highly engaging experience that goes beyond selling coffee.
Your knowledge will help customers discover their perfect coffee match and create unforgettable moments with NespressoWHAT'S IN IT FOR YOU:
- Competitive pay
- Plus quarterly bonus's for achieving team sales and service goals.
- Coffee expertise
- You will learn all about coffee and become a coffee expert.
- Caring Culture
- Nespresso is known for a culture that inspires you to be, feel and do your best ultimately caring for our people. Join a supportive and collaborative team environment. Enjoy participating in one of many employee led DE&I Resource Groups. Working with us is like a fresh cup of coffee warm, welcoming, and revitalizing.
- Growth and Development
- At Nespresso, you have an opportunity to build a career that aligns with who you are. You will be supported in personal development and empowered to take ownership of your career journey.
- Purposeful work
- As a B Corp we view coffee as a force for good. Enjoy work that is making a positive impact for humans and our planet.
WHAT WE OFFER:
Nespresso offers retail employees performance-based incentives and a total rewards package, which includes a FREE Nespresso machine and coffee product allowance, a 401k with company match, educational reimbursement, health and mental wellness programs, DE&I resource groups, commuter benefits, pet adoption reimbursement, employee recognition program and discounts at over 2,000 companies and much more (Incentives and/or benefit packages may vary depending on the position.)
WHAT YOU'LL BE DOING:
- Brand Advocate: You share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
- Customer Obsessed: You have a heart for hospitality and working with people.
- Greet and Engage: You create a memorable experience for customers, making them feel valued and eager to return.
- Listen and Learn: You understand the customer's needs and recommend personalized coffee and machine solutions.
- Product Knowledge and Promotions: You offer complimentary coffee tastings and showcase your coffee and product knowledge to build our customer base and sales.
- Team Collaboration and Respect: You proactively support and collaborate with team members to create a cohesive and successful work environment.
- Operations and Safety: You will take part in maintaining our elegant boutique environment, assisting with shipments, arranging eyecatching displays, keeping the coffee wall stocked and ensuring cleanliness.
- Training and Learning: You will undergo a training period that sets you up for success well beyond your first day.
WHAT YOU BRING:
- You are inherently a people person and thrive in a customer service environment.
- You enjoy working in a fastpaced environment, thinking on your feet and adaptable to change.
- You are punctual and available to work open and closing shifts, weekends, and holidays.
- You have patience for daytoday challenges and are resourceful in troubleshooting on the spot.
Job Type:
Part-time
Pay:
$20.00 per hour
Work Location:
In person
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