- Recruits, interviews, hires, and conducts training for new staff.
- Develops new strategies and programs to attract candidates
- Identifies and assesses the training needs of the organization through job analysis, career paths, and consultation with management team
- Develops individualized and group training programs that address specific business needs
- Develops training manuals or online courses that target tangible results
- Implements effective and purposeful training methods
- Evaluates organizational performance to ensure that training is meeting business needs and improving performance
- Assesses employees' skills, performance and productivity to identify areas of improvement
- Drives brand values and philosophy through all training, development, and retention activities
- Effectively communicates with team members, coworkers, and management
- Selects and manages resources, including working with both internal employees and training vendors to develop and deliver training
- Manages the technologies and technical personnel required to develop, manage and deliver training
- Keeps informed of training trends, developments and best practices
- Expected to instill a high standard of customer service excellence to all team members that represents the Domino culture and brand
- Identifies turnover trends and develops solutions to improve retention
- Conducts stay interviews to improve retention
- Managerial and/or Leadership Experience
- Excellent written, verbal, and interpersonal communication skills
- Critical thinker with innovative problem solving skills
- Highly computer literate with Microsoft Office suite proficiency
- Knowledge of recruiting methods and best practices of excellent customer service
- Willing to learn and implement traditional and modern training processes
- Ability to perform all duties of a store team member including but not limited to: run a POS register system, lift 50 pounds, stock shelves/coolers, tolerate exposure to gasoline fumes and cleaning products, clean indoor and outdoor equipment, sweep, mop, lift and empty trash containers, and enter and work in a cooler at a temperature of 32 degrees for up to 30 minutes at a time
- Fantastic organizational and time management skills
- Strategic and creative attitude
- Meticulous attention to detail
- Ability to travel and train employees at multiple locations on multiple shifts
- Bachelor's degree preferred
- Retail experience preferred
- Managerial experience required
- Leadership training preferred
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District Recruiting - Oklahoma City, United States - Elmer Smith Oil Co.
Description
Job DetailsJob Location
Oklahoma City - Oklahoma City, OK
Position Type
Full Time
Job Category
Customer Service
Description
Domino stores are packed with activity. District Recruiting & Training Managers must not only perform the following tasks (and more) to Domino's high standards of excellence, but will have outstanding written, verbal and interpersonal communication skills. The District Recruiting & Training Manager is expected to be a strategic thinker with fantastic organizational and time management skills. You will have excellent research skills with the ability to multitask and adapt in a fast-paced environment.
Duties and Responsibilities
District Recruiting & Training Managers are required to recruit, train, and retain team members that deliver excellent customer service. To ensure success, District Recruiting & Training Managers should understand the business operation and decision-making processes with a keen interest in producing targeted and tangible results by creating an effective and efficient training program. Top candidates will be innovative, strong decision-makers, and outstanding facilitators of learning and change.