- Assist in daily rental operations in accordance with established operating methods, policies, procedures and state / federal regulations.
- Work directly with the sales team and customers to locate rental equipment, determine correct specifications, and communicate availability and rates.
- Administer rental invoicing processes and reports.
- Assist customers with invoicing issues, issuing credits and adjustments when required.
- Develop positive, long-term customer service relations.
- Coordinate shipment of rental, used, and stock equipment.
- Maintain records on all rental equipment, monitoring location and condition of all equipment at all branches.
- Maintain filing system
- Assist rental manager on various projects as assigned.
- Assist in fielding incoming calls.
- Various additional responsibilities as assigned by management.
- Work with all departments to ensure quality of customer service.
- Prefer at least 5 years' experience in the material handling or similar industry.
- Must be able to multi-task, be organized, communicate effectively, and have the desire to provide the best customer experience possible.
- This position requires an understanding of lift truck and other material handling equipment specifications.
- Excellent communication and multi-tasking skills.
- High School Diploma - Associate degree desirable.
- Five or more years administrative or equivalent experience.
- Candidates must be proficient in all Microsoft Office products.
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Rental Coordinator - Memphis, United States - Heubel Shaw
Description
Job Description
Job DescriptionWe offer competitive pay, PTO/paid holidays, medical/dental/vision, retirement matching, tuition reimbursement, comprehensive training, and a variety of opportunities for professional growth.
Duties and Responsibilities:
Ideal candidate will possess:
Minimum Qualifications: