Jobs
>
Phoenix

    Field Service Engineer - Phoenix, United States - Bruker

    Bruker
    Bruker Phoenix, United States

    2 weeks ago

    Default job background
    Description
    Field Service Engineer - Spectral Instruments Imaging

    Job Locations

    US-AZ | US-NV | US-TX | US-IL


    ID
    # of Openings

    1

    Job Function

    Engineering

    Overview


    As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development.

    All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life.

    We've been driving innovation in analytical instrumentation for 60 years now. Today, worldwide more than 8,500 employees are working on this permanent challenge, at over 90 locations on all continents.

    Responsibilities


    Fueled by a talented technical workforce, Spectral Instruments Imaging provides preclinical instrumentation and seeks a highly skilled, motivated Field Service Engineer to join our growing team.

    Serve as the first point of customer contact to document interactions, triage, and communicate to the Heads of Service and Applications Scientists for assistance.

    Perform installations, training, technical support, preventive maintenance, troubleshooting and repairs, hardware and software upgrades of preclinical imaging equipment
    Manage customer expectations by performing site visits, communicating work performed, and providing a follow-up plan if needed.
    Deliver system training at customer sites and communicate with the sales and applications team to plan post install support.
    Actively maintain customer information, log cases and service visits in SalesForce
    Travel up to 50% of the time
    Perform other duties as required.

    Qualifications

    B.S. in Electrical Engineering, Electronics, Biotech, Physics, Molecular, Biology, or Chemistry discipline.

    Minimum 3 years' recent work experience as a Field Service Engineer performing installations, maintenance services of analytical instruments, such as diagnosing, troubleshooting, and repair of complex mechanical, electromechanical and/or electronic equipment involving tools and testing equipment, mechanical devices and computers (hardware, software, networking).

    Active working technical knowledge of analytical instruments, scientific hardware and software, electronics, high voltage circuitry/circuits, molecular imaging, laser technology
    Experience with Hospital and/ or Pharma networks and troubleshooting desirable.

    A Customer Service Professional with excellent client care focus: quickly and reliably responds to inquiries, communicates and readily interacts with Scientists in the fields of Molecular Imaging, Biochemistry, Chemistry, Physics, or Microbiology.

    Excellent verbal, written, MS Office, computer, technical data, interpersonal and customer care communication and presentation skills, with ability to address complex technical issues in an easy to understand manner.

    Strong working knowledge of or similar CRM.

    Analytical mindset with strong drive to partner with customers and colleagues to constructively address and resolve open issues, follow through, and ensure reliable service delivery.

    Excellent time management and organizational skills with ability to work independently, prioritize, multi-task, follow through, and meet deadlines within an entrepreneurial and customer-focused work environment.

    Ability to satisfactorily complete position training requirements.
    Attend and actively participate in quarterly scientific technical training programs.
    Ability to lift up to 75 lbs., transport equipment and tools in excess of 300 lbs.

    This position requires lifting heavy objects and maneuvering large bulky items (examples: tools, mechanical pumps, rigging equipment, power supplies, field mapper).

    This position requires reasonable dexterity to perform manual functions in confined spaces.
    Proven ability to follow safety standards, practices, and codes.
    Valid Driver License in good standing, issued by resident state required.
    U.S. Citizenship or U.S. Permanent Resident status required.
    Maintain a valid passport with flexibility for domestic and international travel.
    May be required to pass security clearance investigation.
    Bruker is an equal opportunity employer.

    We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

    Bruker Corporation offers a comprehensive and competitive benefits package including medical, dental, 401(k), paid vacation, holidays, and tuition assistance (as applicable).

    Bruker is a federal contractor and subject to Executive Order


    Under Executive Order 14042, all employees must be fully vaccinated against COVID-19 (with limited exceptions for those employees who are unable to be vaccinated due to a medical condition or a sincerely held religious belief).


    You will need to provide proof of vaccination by submitting a copy of your CDC COVID-19 Vaccination Record Card to Bruker, or obtain a religious or medical exemption, as a condition of employment.

    Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.

    #LI-DG1
    #LI-Remote

    #J-18808-Ljbffr
  • KLA

    Customer Service Engineer

    3 days ago

    KLA Phoenix, United States

    Base Pay Range: $ $52.41 Per Hour · Primary Location: USA-AZ-Phoenix-KLA · KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the ben ...

  • Zimmer Biomet

    Field Services Engineering Technician

    4 days ago

    Zimmer Biomet Phoenix, United States

    At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. · As a Zimmer Biomet team m ...

  • Pureflow Inc

    Service Engineer

    5 days ago

    Pureflow Inc Phoenix, United States

    Job Description · Job Description · SERVICE ENGINEER About Our Organization: · With over 35 years of experience providing high purity water solutions, Pureflow is committed to serving clients by designing, building, installing and maintaining water purification systems in a broa ...

  • Pureflow

    Service Engineer

    13 hours ago

    Pureflow Phoenix, United States

    Job Description · Job Description · S · E · R · V · I · C · E · ENGINEER · About Our Organization: · With over 35 years of experience providing high purity water solutions, Pureflow is committed to serving clients by designing, building, installing and maintaining water ...

  • Record Group

    Service Engineer

    2 weeks ago

    Record Group Phoenix, United States

    Location: · Hybrid; Phoenix AZ or Boston MA · Reports To: · Service Engineering Manager · Position Summary: · As a Service Engineer, you will play a key role in enhancing the customer experience by helping our clients utilize our FTR products and solutions. This role is respons ...

  • Mesa Air

    Service Engineer

    2 weeks ago

    Mesa Air Arizona City, United States

    Job Description · The Technical Support Specialist reports to the Senior Fleet Manger and is responsible for reviewing and writing technical documents and data for in-service and heavy-check engineering, maintenance and repair support, and configuration support monitoring. The T ...

  • MRINetwork Jobs

    Service Engineer

    5 days ago

    MRINetwork Jobs Phoenix, United States

    Job Description · Job DescriptionMRI of University Circle has partnered with a leading toner production equipment manufacturer that is expanding their footprint across the United States. We are seeking Field Service Engineers / Technicians in the greater Phoenix area. This role w ...

  • Honeywell

    Technical Services Engineer

    3 days ago

    Honeywell Phoenix, United States

    Design solutions to drive safe living and quality of life · Join a team recognized for leadership, innovation, and diversity. · Honeywell's Global Technical · Operations In-Service Engineering (ISE) team has an exciting opportunity for a Sr. · Application Engineer/In-Service Engi ...

  • PTS Advance

    Field Services Engineer

    1 week ago

    PTS Advance Phoenix, United States

    Field Service Engineer/Technician · Locations: Phoenix AZ, or Denver CO · Responsibilities · Perform Service tasks, identify technical problems and make analysis through remote or onsite activity in any Service categories (installation and commissioning, maintenance, repairs, eng ...

  • Prosum

    Field Service Engineer

    1 week ago

    Prosum Phoenix, United States

    Field Service Engineer · Heavy travel required for the first 6-9 months of employment. Domestic and International. · Semiconductor manufacturing experience REQUIRED. · Must Haves: · Working experience with hand tools (oscilloscope, digital voltmeter, etc.) · Comfortable interfac ...

  • HotFoot Recruiters

    Field Service Engineer

    1 week ago

    HotFoot Recruiters Phoenix, United States

    HotFoot Recruiters is in search of a skilled Field Service Engineer for a prestigious high purity water system company in Phoenix, AZ. · Position: Field Service Engineer · Type: Full-Time, Permanent · Location: Phoenix, AZ · Job Responsibilities: Support AZ technical service cen ...

  • ME Global Inc.

    Field Services Engineer

    4 days ago

    ME Global Inc. Arizona, United States

    WHO WE ARE . . . · We are ME Global Inc. a division of ME Elecmetal. We have been the leading global supplier for total wear product solutions in the mineral processing, aggregate, construction, and recycling industries for over 100 years. ME Elecmetal is the preferred supplier f ...

  • Adecco US, Inc.

    Field Service Engineer

    2 weeks ago

    Adecco US, Inc. Phoenix, United States

    In the role of a Field Service Engineer based in Phoenix, AZ - your primary responsibility will encompass conducting field service engineering tasks for designated customers within your local vicinity. This position entails resolving intricate issues related to products within th ...

  • Radiant Systems Inc

    Field Services Engineer

    1 week ago

    Radiant Systems Inc Phoenix, United States

    :Position Details: · 20% travel required for training purposes. · Shift Type: Initially 6 backend nights, potential to switch to a different shift over time. · Preferred Candidate Qualifications: Experience with lithography tools is a strong asset. FAB experience is highly desire ...

  • Computech Corporation

    Field Services Engineer

    1 week ago

    Computech Corporation Phoenix, United States

    Job Title: Semiconductor Equipment Maintenance Technician · Location: Phoenix, Az · Responsibilities: · Perform on-site service and repair of semiconductor processing equipment · Troubleshoot equipment problems and implement effective solutions · Maintain accurate records and rep ...

  • Infotree Global Solutions

    Field Services Engineer

    1 week ago

    Infotree Global Solutions Phoenix, United States

    Highly preferred Lithography or fab experience · Responsibilities · Performs on-site service and repair of semiconductor processing equipment · Troubleshoots equipment problems · Maintains records and reports as required · Coordinates activities with peers, supervisor(s) and cus ...

  • Insight Global

    Field Services Engineer

    6 days ago

    Insight Global Phoenix, United States

    Hours: Monday – Friday, 8am-5pm · Training: 1 week in Chandler for Classroom workshops · On the job training at Intel · The Role: · The On-site Service Engineer is responsible for providing product support and technical know-how to customers at assigned customer sites. Diagnos ...

  • Prosum

    Field Services Engineer

    2 weeks ago

    Prosum Phoenix, United States

    There are several full-time/direct-hire Field Services Engineer positions with a growing international semiconductor equipment provider with a presence in Chandler, AZ. This role will be 90% onsite and the rest remote. Please note that there will be considerable travel domestical ...

  • SIEMENS AG

    Field Service Engineer

    2 weeks ago

    SIEMENS AG Phoenix, United States

    Title: Field Service Engineer Location: Phoenix, AZ or Charlotte, NC or Des Moines Iowa or Atlanta, GA or San Jose, CA or San Antonio, Tx Are you looking for a company that empowers talent? Here at Siemens, we take pride in enabling sustainable progr Service Engineer, Field Servi ...

  • Infotree Global Solutions

    Field Services Engineer

    1 week ago

    Infotree Global Solutions Phoenix, United States

    Responsibilities · Performs on-site service and repair of semiconductor processing equipment · Troubleshoots equipment problems · Maintains records and reports as required · Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interrup ...