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    Field Service Engineer - Norcross, United States - Sidel Group

    Sidel Group
    Sidel Group Norcross, United States

    2 weeks ago

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    Description

    Job vacancies on

    Norcross

    Field Service Engineer

    YOUR OPPORTUNITY

    Sidel is looking for a Field Service Engineer that performs Installation, start-up, commissioning and test of the Sidel Equipment supplied to customer sites. The candidate must perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel`s equipment installed at customer sites. Develop a good understanding of the customer needs to provide objective advice and to ensure customer satisfaction.

    YOUR MISSION

    • Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications
    • Properly handle, check and transfer equipment non-conformities
    • Prepare Job Progress Chart and technical reports in reference to carried-out activities
    • Ensure ultimate internal and external customer satisfaction
    • Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules
    • Report after sales opportunities detected on Customer site
    • Technical activities, troubleshooting and reporting deliverables
    • Report to the Installation Site Manager for team site activities
    YOUR PROFILE

    Level of education and languages:
    • Bachelor Degree or technical degree in engineering (+2) and/or equivalent experience
    • Fluent level of English is a must
    • Specialization in auto-mechanic or aseptic is a plus
    • Spanish, Italian and/or French is an advantage
    Required experience and skills:
    • Experience in the beverage/packaging industry is a plus
    • 2-3 years of experience in field activities
    • Technical subject matter expertise on Mechanical, Automation (B&R, siemens, Elau & AB) Electrical or Aseptic
    • Availability to travel up to 90 % (Including International Locations)
    By applying to this vacancy, the applicant acknowledges and agrees to the processing of his/her personal data included in the job application.
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