- Serves as an effective, advanced-level technical resource to customers who contact them directly for assistance and for escalations requiring software and hardware requests;
- Serves as customer service advocate to facilitate timely and high quality solutions and support; Promote new technologies;
- Plans, facilitates and supports meeting technology events and tools including video conferences, presentations, client meetings and special events; collaborates with Firm-wide departments to ensure proper and accurate scheduling and execution of meetings and events;
- Installs and maintains computer software standards in accordance with departmental requirements and procedures;
- Maintains the operational availability of office computers and printers; maintains asset management system to ensure the accuracy and currency of Firm assets;
- Uses Firm call tracking technology, in conjunction with departmental best practices, to create, update, escalate, and close tickets recording the life-cycle of a services request; Practices call ownership by acting as a liaison with Firm-side IT groups and customer keeping them apprised of service request status until request is resolved to customer's satisfaction;
- Coordinates IT initiatives, projects, and deployments; promotes effective training and user acceptance of Firm software;
- Proposes solutions to technology processes and challenges to improve efficiencies;
- Supports mobile device technologies; promotes and supports remote access tools and best practices;
- Works across IT teams to achieve timely escalation and closure of software and hardware issues; Facilitates the handling of planned service events such as monthly network maintenance, or unplanned network disruptions/critical outages requiring effective coordination and reporting to responsible IT groups (Network Operations, Telecom, etc.);
- Fosters data security policies and best practices; adhere to Information Security regulations and guidelines to ensure proper handling and security of Firm data; and
- Works beyond scheduled hours as necessary for planned and unplanned work and support; light travel may be required.
- Expert to expert proficiency in Microsoft Operating Systems;
- Expert proficiency in Microsoft Office Suite;
- Advanced to expert proficiency in Microsoft Operating System application installation and configuration processes;
- Advanced to expert proficiency in remote access architectures, applications and technologies (Citrix, VPN);
- Advanced to expert knowledge of mobile technologies (iOS, iPad OS);
- Advanced to expert proficiency in networking technologies, cabling topologies and related applications;
- Advanced to expert proficiency in installation and configuration of modem, data communication devices, networking devices and cabling;
- Advanced to expert proficiency in practice support/litigation support applications;
- Advanced proficiency of Inter/Intra/Extranet technologies;
- Advanced proficiency in Document Management System (WorkSite); and
- Advanced knowledge of customer service principles and practices.
-
Senior analyst
2 days ago
HCL Technologies Palo Alto, United StatesJob description: - Network Security - L2 - Technical Specialist Firewall/Proxy/Email Security/Threat Protection · Implementing and maintaining Juniper/Palo Alto/Checkpoint firewall infrastructure. · Hands on experience on Palo Alto Firewall is must · Provisioning firewall polici ...
-
Senior Financial Analyst
1 week ago
LeadStack Inc. Palo Alto, United StatesLeadStack Inc. is an award winning, one of the nation's fastest growing, certified minority owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to par ...
-
Senior Security Analyst
1 week ago
hims & hers Palo Alto, United StatesHims & Hers · Hims is a one-stop telehealth service for men's wellness and care, providing treatment options for hair loss, ED & more. · View company page · Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help ...
-
Senior Financial Analyst
1 week ago
Stanford University Palo Alto, United StatesThe School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The school encompasses 24 departments and 25 interdisciplinary programs. H&S is home to fundamental and applied research, where free, open, and critical inquiry is pursued acros ...
-
Senior Financial Analyst
1 week ago
Stanford Blood Center Palo Alto, United StatesThe Department of Structural Biology is seeking a Senior Financial Analyst (Financial Analyst 3) that will be responsible for the pre award and post award research administration functions, including overseeing sponsored project awards and faculty financial portfolios, under mini ...
-
Senior Data Analyst
1 week ago
TripActions Palo Alto, CA, United StatesAs one of our Senior Data Analysts of our global Data team, you will work closely with the expense team and stakeholders from across the business including engineers, sales, marketing, finance, and operations to define the data needs and products which will drive the business for ...
-
Senior Financial Analyst
1 day ago
Abbott Laboratories company Menlo Park, United StatesSenior Financial Analyst. Working at Abbott. At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. Youll also have access to:Career development with an international company w Financial Analyst, Financial, ...
-
Senior Tax Analyst
1 week ago
Robinhood Markets, Inc. Menlo Park, United StatesRole Robinhood is looking for a Senior Tax Analyst to support our global tax and financial reporting processes. The ideal candidate will be highly adaptable and collaborative, and someone who can handle various projects with flexibility and a data mi Tax Analyst, Tax, Analyst, Se ...
-
Senior Business Analyst
3 days ago
Stanford University Palo Alto, United StatesThe Office of General Counsel (OGC) at Stanford University has an immediate opening for a Finance and Business Manager reporting to the Deputy General Counsel and Managing Attorney. The position is responsible for managing the annual accounting cycle of a $34 million consolidated ...
-
Senior Financial Analyst
2 days ago
InsideHigherEd Stanford, United StatesSenior Financial Analyst (Hybrid Opportunity) School of Humanities and Sciences, Stanford, California, United States Finance 11 hours ago Post Date 102899 Requisition #The School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The ...
-
Senior Financial Analyst
3 days ago
InsideHigherEd Stanford, United StatesSenior Financial Analyst (Hybrid Opportunity) School of Humanities and Sciences, Stanford, California, United States Finance Apr 15, 2024 Post Date 102899 Requisition #The School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The ...
-
Senior Financial Analyst
2 hours ago
InsideHigherEd Stanford, United StatesSenior Financial Analyst (Hybrid Opportunity) School of Humanities and Sciences, Stanford, California, United States Finance 3 days ago Post Date 102899 Requisition #The School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The s ...
-
Senior Business Analyst
2 weeks ago
Stanford University Palo Alto, CA, United StatesThe Office of General Counsel (OGC) at Stanford University has an immediate opening for a Finance and Business Manager reporting to the Deputy General Counsel and Managing Attorney. The position is responsible for managing the annual accounting cycle of a $34 million consolidated ...
-
Senior Financial Analyst
1 week ago
InsideHigherEd Stanford, United StatesSenior Financial Analyst (Financial Analyst 3) School of Medicine, Stanford, California, United States Finance Nov 09, 2023 Post Date 101358 Requisition #The Department of Structural Biology is seeking a Senior Financial Analyst (Financial Analyst 3) that will be responsibl ...
-
Senior Financial Analyst
1 day ago
InsideHigherEd Stanford, United StatesSenior Financial Analyst (Hybrid) School of Medicine, Stanford, California, United States Finance Mar 13, 2024 Post Date 102548 Requisition #Stanford University is seeking a Financial Analyst 3 to perform complex finance functions and/or activities with programmatic impact ...
-
Senior Financial Analyst
1 week ago
3 Bridge Networks Menlo Park, United StatesHigh-growth venture capital fund looking for a Senior Financial Analyst to join our growing team. We are seeking a candidate with strong analytical and communication skills, a hunger to learn, the capacity to multi-task, and the ability to work as part of a team. You will work to ...
-
Senior Business Analyst
1 week ago
Stanford University Stanford, CA, United StatesSenior Business Analyst Office of the General Counsel, Stanford, California, United StatesFinanceMar 01, 2024 Post Date102432 Requisition #The Office of General Counsel (OGC) at Stanford University has an immediate opening for a Finance and Business Manager reporting to the ...
-
Senior Business Analyst
1 day ago
InsideHigherEd Stanford, United StatesSenior Business Analyst Office of the General Counsel, Stanford, California, United States Finance Mar 01, 2024 Post Date 102432 Requisition #The Office of General Counsel (OGC) at Stanford University has an immediate opening for a Finance and Business Manager reporting to ...
-
Senior Financial Analyst
2 days ago
Abbott Laboratories company Menlo Park, United StatesAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medic ...
-
Senior Financial Analyst
2 days ago
Abbott Menlo Park, United StatesAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medic ...
Senior IT Analyst - Palo Alto, United States - Pierce Technology Corp
Description
Job Description
Job DescriptionRequirements