Front Desk Supervisor - Milwaukee, United States - Hilton Milwaukee
Description
Description
Are you driven to work for the most recognized name in the hospitality industry? If you strive to grow your career at the largest hotel in the downtown area, the Hilton Milwaukee City Center is the place for you.
Our property and brand pride itself on continuous innovation through our approach to world-class service, upscale amenities and superior style.
We are in search of a 2nd Shift Front Desk Supervisor to join our Hilton Milwaukee City Center team.In this position you are likely to be the first point of contact for our guests, so put a smile on your face and know your facts.
Our guests will come in with a lot of questions, ranging from room amenities to the Milwaukee hot spots. It is essential that you have the ability and knowledge to assist them.You will help the front desk team to sell the most rooms possible and make sure guests are having a great time.
What will you be doing?
- Supervise front desk staff, and bell staff as needed.
- Greet guests and check them in and out.
- Answer phones.
- Handle guests' complaints and dissatisfaction.
- All other duties as assigned.
What do you bring to the role?
- Previous front desk experience is required.
- Great communication skills
- Must be cooperative, willing to assist others, dependable, trustworthy, and patient
- Shift time: 3:00 PM 11:00 PM
- Must have weekend availability
What's in it for you?
- A free, wellbalanced meal every shift
- Room discounts at Marcus Hotels & Resorts properties and Hilton properties
- Discounts at Marcus Hotels & Resorts cafes, bars, restaurants and lounges not to mention, great deals on golfing, skiing and spa
- Free parking
- Discounted monthly bus pass
- Ability to grow your career, and transfer from one property to another while maintaining your service with the company
- Paid time off
- Annual wage increases
- Holiday, jury duty and bereavement pay
- Medical, dental and vision insurance, companypaid life insurance, employee assistance program and additional retirement benefits
More jobs from Hilton Milwaukee
-
Assistant Director of Banquets
Milwaukee, United States - 5 days ago
-
Doorperson
Milwaukee, United States - 2 weeks ago
-
Security Associate
Milwaukee, United States - 1 week ago
-
Houseperson
Milwaukee, United States - 2 weeks ago
-
Engineering Administrative Assistant
Milwaukee, United States - 3 weeks ago
-
Front Desk Agent
Milwaukee, United States - 2 weeks ago