-
Service Engineering Specialist
1 week ago
WEG Duluth, United StatesAbout the role: · WEG Electric Corp. has a great opportunity for a Service Engineering Specialist to join our team in Duluth, GA. This role serves as the primary point of contact for all aftermarket technical and warranty inquires supporting WEG electric motors and customers. · ...
-
Lead Service Engineering Specialist
1 week ago
WEG Electric Corp Duluth, United StatesLead Service Engineering Specialist Tech Support - Careers At WEG Electric Corp · Career Opportunities with WEG Electric Corp · A great place to work. · Careers At WEG Electric Corp · Share with friends or Subscribe · Current job opportunities are posted here as they become av ...
-
Sr. Specialist Application Engineer
1 week ago
Waystar Duluth, United StatesABOUT THIS POSITION · We are looking for a Sr. Specialist Application Engineer who will be responsible for developing, designing, and maintaining cutting-edge generative AI-based systems that will augment many of our product offerings. Additionally, you will participate in a wid ...
-
Sr. Specialist Application Engineer
4 days ago
Waystar Duluth, United StatesABOUT THIS POSITION · We are looking for a Sr. Specialist Application Engineer who will be responsible for developing, designing, and maintaining cutting-edge generative AI-based systems that will augment many of our product offerings. Additionally, you will participate in a wid ...
-
Training as a track builder
1 week ago
Crimson Solutions Proctor, United StatesWe are looking for you for the 3-year training as a track builder / civil engineering specialist (m/f/d) for DB InfraGO AG at the Göttingen or Kreiensen location. The vocational school and training workshop are located in Hamburg. · What to expect in your training: · With your te ...
-
Composite Repair Specialist
1 week ago
The Cirrus Design Corporation Duluth, United StatesInspects, identifies, and repairs defects in composite aircraft components and structural bond lines. Performs repairs to carbon and glass composite material by following the appropriate engineering standard repair manual. Mixes and applies resin epo Composite, Repair, Specialist ...
-
Office Support Specialist
1 week ago
Widseth Smith Nolting Duluth, United StatesOffice Support Specialist · WiDSETH is seeking to add an Office Support Specialist to the Duluth, MN office. This position will consist of conducting general office administration functions as well as providing project coordination of Architectural and Engineering design and cons ...
-
NDT Specialist
1 day ago
Acuren Duluth, United StatesPosition Summary · Acuren is currently recruiting for an NDT Specialist in AUT, PUAT or Guided Wave to support our regional operations in Duluth, MN. · Responsibilities · * Set up and calibrate nondestructive testing equipment · * Conduct tests to ensure quality or detect discont ...
-
Specialist II, Technical Product Support
1 day ago
Ricoh Americas Corporation Duluth, United StatesSpecialist II, Technical Product Support · POSITION PROFILE · Provides high level pre and post-sales support for technicians, sales staff, system engineers and system analysts. Specializes in complex technical aspects of digital copier devices, related utilities and connectivity ...
-
Commercial Security Technician
1 week ago
Visionaire Partners Duluth, United StatesProject Specialist (Security) · Exciting opportunity to join a growing security team with the largest privately owned security integrator in the world. · RESPONSIBILITIES: · Installs, programs, test, repairs, and services a variety of systems and equipment which may include sec ...
-
Staff Environmental Engineer
1 week ago
Tetra Tech Duluth, United StatesDiscover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world's most complex challenges. Our innovation hubs a ...
-
Billing Specialist
1 week ago
Coffman Engineers Duluth, United StatesCompany Description · At Coffman Engineers, we serve as both prime consultant and sub consultant on projects large and small, including commercial, retail, institutional, government, industrial, and project/construction management. Incorporated in 1979, we have employees in more ...
-
Senior Aircraft Electrical Systems Engineer
1 week ago
Criterion Executive Search Duluth, United StatesSenior Aircraft Electrical Systems Engineer · Duluth , MN · Permanent · $105, $140,000.00 / Annual · Posted: 4/9/24, 5:38 PM - Contact: Kathy Franklin · Description · RESPONSIBILITIES · Electrical systems design, development, testing, certification and integration for FAA ce ...
-
Maintenance Support Specialist
1 week ago
The Jamar Company Duluth, United States** The Jamar Company** · ** Maintenance Support Specialist** · Duluth, MN 55807 · The Jamar Company is seeking to fill the role of a **Maintenance Support Specialist** with an innovative, self-directed professional who thrives on multi-tasking while maintaining high attention ...
-
Certified Tig Welder
5 days ago
Cirrus Aircraft Duluth, United StatesCirrus Aircraft's Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognizedgloballeader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision J ...
-
Intern - Environmental Scientist
3 weeks ago
Barr Engineering Duluth, United States Full timeJob Description: · Summary: · The person in this position will undertake challenging and fast-paced work on projects involving environmental impact assessment, permitting, and compliance. Work may include: · Compilation and analysis of environmental datasets · Writing environmen ...
-
Fire Alarm Project Specialist
1 week ago
Visionaire Partners Duluth, United StatesProject Specialist (Fire Alarm) · Exciting opportunity to join a growing security team with the largest privately owned security integrator in the world. You will be focused on installing and programming fire alarm equipment commercially for customers. · RESPONSIBILITIES: · In ...
-
Environmental Emergency Responder
1 week ago
Tetra Tech Duluth, United StatesDiscover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world's most complex challenges. Our innovation hubs a ...
-
Technical User Support Analyst
1 week ago
Integrated Resources Duluth, United StatesDescription : · JOB DESCRIPTION · Responsibilities may include the following and other duties may be assigned. Resolves technical problems that originate by telephone in a call center/help desk environment. Uses expertise in customer service and technical knowledge Producted from ...
-
Environmental Science/Engineering Intern
1 week ago
Tetra Tech Duluth, United StatesDiscover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world's most complex challenges. Our innovation hubs a ...
Service Engineering Specialist - Duluth, United States - WEG Electric Corp.
Description
WEG Electric Corp.Service Engineering Specialist (Motors)
in
Duluth ,
Georgia
Department:
Service
About the role:
WEG Electric Corp. has a great opportunity for a Service Engineering Specialist to join our team in Duluth, GA.
This role serves as the primary point of contact for all aftermarket technical and warranty inquires supporting WEG electric motors and customers.
Primary Responsibilities:
Operates with limited supervision.
Communicates effectively with customer by email and phone to process their requests.
Evaluates warranty status on products.
Analyzes customer complaints, technically and commercially.
Provides technical analysis of the field problems.
Keeps customer updated at all times of the status of his request.
Supports the Quality lab with information on the customer issue or request.
Issues credits and enters requests for replacements.
Schedules and coordinate field service with the support of Field Service Supervisor.
Contracts and provide purchase orders to service centers for field service work and/or shop repairs.
Invoices and return product to customers, upon the supervisor approval.
Issues factory claims for reimbursement of warranty expenses.
Communicates with other departments to help resolve credits, warranty and service issues.
Provides technical support to customers and end users, by phone or email.
Supports the customer with basic start-up of WEG products, if necessary.
Coordinates site visits as well as repairs, corrections and modifications.
Keeps cases updated in the system.
Escalates cases to Supervisor and Manager when needed.
Other duties and tasks as assigned.
Education:
High School diploma or GED. Associate degree in mechanical, electrical, electronics or equivalent preferred.
Knowledge / training:
Strong knowledge and understanding of Department procedures, required.
Microsoft Office intermediate knowledge, required.
Knowledge of schematics, drawings and service manuals, required.
SAP, intermediate.
Product and troubleshooting knowledge, required.
Reading schematics and drawings.
Demonstrated competency in complex scenarios.
Teaching others on product technical issues, sometimes required
Experience:
4+ years of experience in a customer service, motor technical support role is preferred.
About WEG Electric Corp.
WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world producing more than 21 million units annually.
Founded in 1961, WEG operates mainly in the sector of capital goods, having five main businesses:Motors, Energy, Automation, Coatings Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators.
The US corporate office is located in Duluth, GA with manufacturing units in Minnesota, Indiana and Missouri with over 30 thousand employees worldwide.
Visit our website to learn more:
We offer a pleasant work environment, competitive compensation and full benefits package
To Apply:
All candidates must submit an updated resume and complete our application in order to be considered for this position.
Must be authorized to work in the United States. WEG does not offer visa sponsorship for this role.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
#J-18808-Ljbffr