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Technical Support Analyst
16 hours ago
Waystar Duluth, United StatesABOUT THIS POSITION · As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care and client satisfaction. We need driven people with a passion for support and ...
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Support Analyst
2 weeks ago
Waystar Duluth, United StatesABOUT THIS POSITION · As part of the Payment Operations Team, this role is critical for ensuring high-quality processing related to check payments for healthcare clients nationwide. In this role, you will be responsible for working daily check and correspondence exceptions, iden ...
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Trading Partner Support Analyst
2 weeks ago
Waystar Duluth, United StatesABOUT THIS POSITIONThe Trading Partner Support Analyst is responsible for researching and contacting our Trading Partners on the behalf of our clients to assist in the resolution of cases. This role will provide resolution to customer inquiries regarding rejections by researching ...
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Trading Partner Support Analyst
2 weeks ago
Waystar Duluth, United StatesABOUT THIS POSITION · The Trading Partner Support Analyst is responsible for researching and contacting our Trading Partners on the behalf of our clients to assist in the resolution of cases. This role will provide resolution to customer inquiries regarding rejections by researc ...
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GEHC - Sales Support Analyst - Specialist I
5 days ago
Bayone Duluth, United StatesNote- manager wants to see candidates only with an degree from an accredited university, not an online degree. · This is a repost of GEJP nd GEJP so please do not submit candidates who you have already submitted in the past and shorlisted, new resources only. There were submissi ...
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GEHC - Sales Support Analyst - Specialist I
6 days ago
Axelon Duluth, United StatesCommercial Services Analyst · 12+ Month Contract - Possible Temp To Perm · Work shift (days/hours): standard business hours 8am-5pm · Remote - prefers someone local to Atlanta, GA · Pay: 26.42/hr, *** · There is flexibility for some in office days/meetings. Mostly the job is full ...
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Trading Partner Support Analyst
3 weeks ago
Waystar Duluth, United StatesABOUT THIS POSITION · The Trading Partner Support Analyst is responsible for researching and contacting our Trading Partners on the behalf of our clients to assist in the resolution of cases. This role will provide resolution to customer inquiries regarding rejections by researc ...
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Financial Analyst
1 week ago
National DCP, LLC Duluth, United StatesJoin the NDCP Team and Make a Difference · Unlock Your True Potential · Job Title: Financial Analyst · Location: Duluth, GA · Compensation: Competitive salary with bonus potential. Paid weekly. · Schedule: Monday - Friday · Benefits: · health, vision, dental, prescription drug ...
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Compensation Analyst-
3 weeks ago
Asbury Automotive Group Duluth, United StatesCompensation Analyst- (DSC) · 2905 Premiere Pkwy suite 300, Duluth, GA 30097, USA Req #2340 Friday, April 12, 2024 About Asbury · Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are r ...
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Technical Analyst
3 weeks ago
Nichiha USA, Inc. Duluth, United StatesJob Description · Job Description · Position: · Technical AnalystDepartment: · Technical Services – Architecture & EngineeringLocation: · Johns Creek, GA (Hybrid)Reports to: · Technical Services ManagerPosition Summary: · The Technical Analyst will conduct detailed technic ...
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Compensation & Benefits Analyst
1 day ago
St. Luke's Hospital Duluth, United StatesJOB SUMMARYThe Compensation and Benefits Analyst is responsible for providing complex and confidential services related to Aspirus St. Luke's compensation and benefits program to ensure that Aspirus St. Luke's is competitive in the area of total rewards compensation. This is achi ...
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Accounts Payable Analyst
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Asbury Automotive Group Duluth, United StatesAccounts Payable Analyst · 2905 Premiere Pkwy suite 300, Duluth, GA 30097, USA Req #2629 Saturday, April 27, 2024 About Asbury · Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are r ...
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Internet Compliance Analyst
1 week ago
Primerica Duluth, United States Full timeJoin Our Team · In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primer ...
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Financial Analyst
2 days ago
Specialty Building Products Duluth, United StatesResponsibilities: · Analyze financial results of the company, perform variance analysis, identify trends, and make recommendations for improvements · Prepare financial reports, charts, tables and other exhibits as requested · Support Finance Team · Work with Finance and Accounti ...
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Senior Software Testing Analyst
3 weeks ago
Primerica Duluth, United States Full timeJoin Our Team · In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primer ...
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Senior Financial Analyst
3 weeks ago
IntePros Duluth, United StatesCompensation Range: · 100, ,000 · Welcome to IntePros, a certified woman-owned company specializing in innovative and results-oriented recruiting and staffing solutions. We take immense pride in genuinely understanding what drives and inspires exceptional individuals like you. ...
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Data Architect
2 days ago
Barr Engineering Co. Duluth, United States Full timeDescription · : Summary: · We are seeking a skilled and experienced data architect to join our dynamic team. The successful candidate will play a crucial role in architecting robust data solutions while also providing support to our Business Intelligence (BI) team in data source ...
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Lead Workflow Automation Specialist
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Vensure Employer Services Duluth, United StatesAbout Us · Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company a ...
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Rental Coordinator
1 day ago
Leica Geosystems part of Hexagon Duluth, United StatesRental Coordinator · Duluth, GA · When an entire city needs to be rendered into a 3D model in-flight, utilities buried deep under soil need to be uncovered, highly complex infrastructure projects need to be implemented and even when crime scene investigation needs to be document ...
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Artificial Intelligence Architect
3 days ago
Verinext Duluth, United StatesJoin Verinext, a technology company that's not just keeping up with the future, but actively shaping it. At Verinext, we firmly believe that work should be as enjoyable as it is rewarding. As an Artificial Intelligence Architect, you'll be stepping into an environment that thrive ...
Technical User Support Analyst - Duluth, United States - Integrated Resources
Description
Description :JOB DESCRIPTION
Responsibilities may include the following and other duties may be assigned. Resolves technical problems that originate by telephone in a call center/help desk environment.
Uses expertise in customer service and technical knowledge Producted from previous experience to resolve issues surrounding the installation, usage, and training of customers on software and/or hardware products.
May work with technical, sales, customer service or marketing staff to resolve recurring problems and issues with products. Provides technical support to users for either PC, server or mainframe applications and hardware. Answers questions regarding system procedures, on-line transactions, systems status and downtime procedures. Interacts with network services, software systems engineering and/or applications development in order to restore service and/or identify problems. Maintains a troubleshooting tracking log ensuring timely resolution of problems. Recommends systems modifications in order to reduce user problems.Function Specific:
Ability to use a variety of end user support processes deployed by *** such IT Service Management (ServiceNow), Communication and Collobration (Outlook, Microsoft Teams, Zoom) to resolve technical issues
Technology:
Understanding of an end users experience and challenges using the technology and service. Acquire and maintain knowledge on IT services and solutions that customers use.
SPECIALIST CAREER STREAM:
Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals.
The majority of time is spent delivering and overseeing the projects from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
DIFFERENTIATING FACTORS Autonomy:
Established and productive individual contributor.
Works independently with general supervision on larger, moderately complex projects / assignments.
Organizational Impact:
Sets objectives for own job area to meet the objectives of projects and assignments.
Contributes to the completion of project milestones.
May have some involvement in cross functional assignments.
Innovation and Complexity:
Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex.
Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.Communication and Influence:
Communicates primarily and frequently with internal contacts.
External interactions are less complex or problem solving in nature.
Contacts others to share information, status, needs and issues in order to inform, Product input, and support decision-making.
Leadership and Talent Management:
May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream
Required Knowledge and Experience:
Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience. 2+ years of experience with a high school diploma or equivalent.
