- Carry out both planned and emergency repairs on robotic systems to keep them in top shape.
- Act as a go-to technical support for your colleagues, offering them advice and helping out.
- Run training sessions to boost the skills of your team members in all things technical.
- Make safety your number one priority, following all procedures both on-site and within the company.
- Keep track of equipment maintenance and spare parts inventory like a pro.
- Work closely with Regional Sales Managers to make service support more efficient.
- Create a positive work atmosphere and encourage teamwork among your peers.
- Hold an Associate's Degree (AA) and have at least six years of relevant experience and training under your belt.
- Be prepared to travel extensively with a valid driver's license and solid auto insurance.
- Be a whiz at troubleshooting and repairing mechanical, electrical, and robotic issues.
- Show off your top-notch customer service skills, keeping those client relationships positive.
- Have experience providing phone support and fixing technical problems.
- Be great at managing service reports and spare parts orders.
- Prove your ability to handle safety and service issues like a champ.
- Have previously worked in a similar field service role.
- Live in or near the Chicago area.
- Join a well-respected company that has a strong base of loyal clients.
- Get a good salary with the potential for extra earnings through overtime.
- Enjoy a great benefits package, including a top-notch 401K match.
- Find opportunities for growth and development within the company.
- Be part of a supportive team environment that focuses on delivering top-quality service.
- Have a rotating on-call schedule with weekends off every fifth week.
- Not open to sponsorship.
- Valid Unrestricted Driver's License
- Auto Insurance
- Tools
- PLC Troubleshooting Skills
- Developing Preventive Maintenance Plans
- Electrical Troubleshooting Skills
- Mechanical Troubleshooting Skills
- Hands-on Experience with Hydraulics
- Troubleshooting Industrial Automation Equipment
- PLC Programming Experience
- PLC Wiring Experience
- Background in a Manufacturing Setting
- OEM (Original Equipment Manufacturing)
- Programmable Logic Controller (PLC) (Fanuc, Allen Bradley)
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Description
Job Description
Job Title: Regional Support Technician
Location: Chicago, IL
Job Summary:
Are you ready to take on the challenge of being a Regional Support Technician in Chicago? This role is all about keeping robotic systems up and running smoothly across the region. It will involve a fair amount of travel, using your technical know-how to ensure customers are happy. If you're a pro at fixing mechanical, electrical, and robotic issues and are all about safety and top-notch service, you're the person we're looking for.
Key Responsibilities:
Qualifications:
Why This Role Rocks:
Note: This job isn't for newbies; we need candidates with substantial experience and know-how in mechanical, electrical, and robotic systems. You'll be traveling 100% in the Chicago area.
Essentials:
You should be skilled in:
Tools of the trade you'll be working with:
Salary info:
$37 - $40 per hour