Application Management Functional Lead - Cambridge, United States - Takeda

Description

At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world.

Every corporate function plays a role in making sure we as a Takeda team can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet.

People join Takeda because they share in our purpose.

And they stay because were committed to an inclusive, safe and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions.

Job ID R Date posted 04/23/2024 Location Cambridge, MassachusettsBy clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use .

I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description Application Management, Associate DirectorTakeda PharmaceuticalsAre you looking for a patient-focused, innovation-driven company that will inspire you and empower you to shine? Join us as a Lead of Application Maintenance Services, where you will manage a global vendor in the delivery of global solutions located in our Boston, US office.

At Takeda, we are transforming the pharmaceutical industry through our R&D-driven market leadership and being a values-led company. To do this, we empower our people to realize their potential through life-changing work.

Certified as a Global Top Employer, we offer stimulating careers, encourage innovation, and strive for excellence in everything we do.

We foster an inclusive, collaborative workplace, in which our global teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

As a successful Application Management, Associate Director , you will build strong strategic relationships with service providers, Takeda IT teams, and a variety of Senior Takeda Business Function/Unit leads.

Your responsibilities will include:

Provide Leadership to the cross functional teams in the successful delivery of Application Support (run) services for the global portfolio of solutions, applications and platforms under you remit.

Business Partnership with IT stakeholders and Business Function/Unit leadership to manage expectations and communicate the status of Application Management Services for your functional and regional areas of responsibility.

Manage the delivery teams (internal or outsourcing vendor) and co-ordinate with Business Function/Unit leadership to deliver application run support services.

Key Accountabilities:

Define and implement strategies to deliver results related to application service deliveryInterface with key solution providers, and extract maximum value of vendor relationships on behalf of Takeda.

Lead strategic project efforts for the Application Management Services group.

Perform contract management activities, including developing contracts, following through the processes defined in the contracts, making any needed changes to the contract.

Set project and department goals. Independently keep up-to-date with clients' business needs and translate to department roadmap.
Estimate approximate workload requirements associated with groups of tasks that include several to many people.
Create and manage a fiscal year budget.
Manage transfer of IT services between vendors, and between internal resources.
Liaison between Business Function/Units, IT groups and Vendors, in conducting everyday operations, and resolution activities.
Risk identification, prevention and management.
Prioritize requests and demands, and plan resources accordingly.
Supervise service operations by reviewing reports against contract Key Performance Indicators (KPIs), and take corrective actions.
Management responsibility for various programs that includes matrix management of multidisciplinary, cross-functional team members across Takeda globally.
Responsible for all work decisions directly impacting department; seeks senior managers input on work decisions that impact other areas.
Provides guidance for team members, review progress with them, and provides critical feedback to members and/or manager when necessary.
Generate collaboration, cooperation and communication across IT and Business Functions/Unit groups as required.
Identify opportunities for continuous improvement, including new approaches and processes to benefit the organization.
Envisions new solutions to accomplish strategic Takeda initiatives.
Service Excellence and Customer Engagement, working closely with senior management and Application Owners to meet Takeda's strategic objectives.
Manage relationship with external partners, taking ownership and coordinating activities to fulfil contractual obligations. All in line with Takeda values.


Key Skills, Knowledge and Experience:
Bachelor degree or High School degree with 10 years of equivalent work experience preferred.
Extensive experience of managing global outsourced teams across different time zones providing application support, Agile development and DevOps.

Excellent communication skills (written and verbal) with ability to listen and influence stakeholders at all levels, with high proficiency in creating, presenting and conveying messages via effective reports, charts and presentations, to very senior leaders.

Strong bidirectional communication skills to have effective interaction with internal and external team members composed of diverse backgroundsProven success in reducing operating costsStrong negotiation, problem solving and analytical skillsStrong Service Management and organizational change management (OCM) skillsFast learner and self-motivated, working independently, seeking management support and guidance as neededStrong understanding on building and managing budgets, finance and contract life cycle management.

Self-motivated and highly organized for accomplishmentAbility to write and speak in English, withAbility to analyze a wide variety of data points and make appropriate decisions.

PMP, Agile, DevOps, ITIL certifications an advantageBiotech or Pharmaceutical industry experience is a strong plusDesire to put people first and demonstrate the values of Takeda-ism

Additional Information:

Travel Requirements up to 20% and internationally as requiredTakeda Compensation and Benefits SummaryWe understand compensation is an important factor as you consider the next step in your career.

We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:
USA

• MA
• Cambridge
• Kendall Square 500 By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use .

I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description Application Management, Associate DirectorTakeda PharmaceuticalsAre you looking for a patient-focused, innovation-driven company that will inspire you and empower you to shine? Join us as a Lead of Application Maintenance Services, where you will manage a global vendor in the delivery of global solutions located in our Boston, US office.

At Takeda, we are transforming the pharmaceutical industry through our R&D-driven market leadership and being a values-led company. To do this, we empower our people to realize their potential through life-changing work.

Certified as a Global Top Employer, we offer stimulating careers, encourage innovation, and strive for excellence in everything we do.

We foster an inclusive, collaborative workplace, in which our global teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

As a successful Application Management, Associate Director , you will build strong strategic relationships with service providers, Takeda IT teams, and a variety of Senior Takeda Business Function/Unit leads.

Your responsibilities will include:

Provide Leadership to the cross functional teams in the successful delivery of Application Support (run) services for the global portfolio of solutions, applications and platforms under you remit.

Business Partnership with IT stakeholders and Business Function/Unit leadership to manage expectations and communicate the status of Application Management Services for your functional and regional areas of responsibility.

Manage the delivery teams (internal or outsourcing vendor) and co-ordinate with Business Function/Unit leadership to deliver application run support services.

Key Accountabilities:

Define and implement strategies to deliver results related to application service deliveryInterface with key solution providers, and extract maximum value of vendor relationships on behalf of Takeda.

Lead strategic project efforts for the Application Management Services group.

Perform contract management activities, including developing contracts, following through the processes defined in the contracts, making any needed changes to the contract.

Set project and department goals. Independently keep up-to-date with clients' business needs and translate to department roadmap.
Estimate approximate workload requirements associated with groups of tasks that include several to many people.
Create and manage a fiscal year budget.
Manage transfer of IT services between vendors, and between internal resources.
Liaison between Business Function/Units, IT groups and Vendors, in conducting everyday operations, and resolution activities.
Risk identification, prevention and management.
Prioritize requests and demands, and plan resources accordingly.
Supervise service operations by reviewing reports against contract Key Performance Indicators (KPIs), and take corrective actions.
Management responsibility for various programs that includes matrix management of multidisciplinary, cross-functional team members across Takeda globally.
Responsible for all work decisions directly impacting department; seeks senior managers input on work decisions that impact other areas.
Provides guidance for team members, review progress with them, and provides critical feedback to members and/or manager when necessary.
Generate collaboration, cooperation and communication across IT and Business Functions/Unit groups as required.
Identify opportunities for continuous improvement, including new approaches and processes to benefit the organization.
Envisions new solutions to accomplish strategic Takeda initiatives.
Service Excellence and Customer Engagement, working closely with senior management and Application Owners to meet Takeda's strategic objectives.
Manage relationship with external partners, taking ownership and coordinating activities to fulfil contractual obligations. All in line with Takeda values.


Key Skills, Knowledge and Experience:
Bachelor degree or High School degree with 10 years of equivalent work experience preferred.
Extensive experience of managing global outsourced teams across different time zones providing application support, Agile development and DevOps.

Excellent communication skills (written and verbal) with ability to listen and influence stakeholders at all levels, with high proficiency in creating, presenting and conveying messages via effective reports, charts and presentations, to very senior leaders.

Strong bidirectional communication skills to have effective interaction with internal and external team members composed of diverse backgroundsProven success in reducing operating costsStrong negotiation, problem solving and analytical skillsStrong Service Management and organizational change management (OCM) skillsFast learner and self-motivated, working independently, seeking management support and guidance as neededStrong understanding on building and managing budgets, finance and contract life cycle management.

Self-motivated and highly organized for accomplishmentAbility to write and speak in English, withAbility to analyze a wide variety of data points and make appropriate decisions.

PMP, Agile, DevOps, ITIL certifications an advantageBiotech or Pharmaceutical industry experience is a strong plusDesire to put people first and demonstrate the values of Takeda-ism

Additional Information:

Travel Requirements up to 20% and internationally as requiredTakeda Compensation and Benefits SummaryWe understand compensation is an important factor as you consider the next step in your career.

We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:
USA

• MA
• Cambridge

- Kendall Square - 500 U

S Base Salary Range:
$149, $234,300.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained , certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S.

based e mployee s may be eligible for s hort - t erm and/ or l ong- t erm incentive s .

U.S.

based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others.

U.S.

based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO StatementTakeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations USA

• MA
• Cambridge
• Kendall Square 500 Worker Type Employee Worker Sub-Type Regular Time Type Full timeWhat makes a successful team member within Corporate at Takeda?StrategicInsightfulGoal orientedAchieverTakeda is a company that emphasizes diversity and inclusion.

By bringing people together who have diverse backgrounds, competencies, and personalities, innovation and ideas grow. The environment is dynamic and evolving , so you have to be adaptable.

Im fortunate enough to work with a highly skilled, diverse and dedicated bunch of people, and for that, Im grateful My colleagues continue to amaze me.

Sheelagh Gartlan

• Recruitment Business PartnerTakeda is a company that emphasizes diversity and inclusion.

By bringing people together who have diverse backgrounds, competencies, and personalities, innovation and ideas grow.
The environment is dynamic and evolving , so you have to be adaptable.

Im fortunate enough to work with a highly skilled, diverse and dedicated bunch of people, and for that, Im grateful My colleagues continue to amaze me.

Sheelagh Gartlan

• Recruitment Business PartnerTakeda is a company that emphasizes diversity and inclusion.

By bringing people together who have diverse backgrounds, competencies, and personalities, innovation and ideas grow.

Impact across generations Partnership brings together world-leading plasma companies to focus on developing and delivering a hyperimmune immunoglobulin in the global fight against COVID-19.InclusionHere, you will feel welcomed, respected, and valued as a vital contributor to our global team.

CollaborationA strong, borderless team, we strive together towards our priorities and inspiring mission.

InnovationBold initiatives, continuous improvement, and creativity are at the heart of how we bring scientific breakthroughs from the lab to patients.

Top WorkplaceTop WorkplaceRecognized for our culture and way of working, were one of only 17 companies to receive Top Global Employer status for 2024.Work-LifeWork

• LifeOur people first mission extends beyond patients to include their families, communities, and our own Takeda family.

EmpowermentEmpowermentThrough trust and respect, you will have genuine support from leaders, managers, and colleagues to do your best work.

We're Steadfast In Our Commitment to Four Key Imperatives Responsibly translate science into highly innovative medicines and accelerate access to improve lives worldwide.

PeopleCreate an exceptional people experience.
PlanetProtect our planet.
Data & DigitalTransform Takeda into the most trusted, data-driven, outcomes-based biopharmaceutical company.
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