- Attitude - demonstrates excellence in every interaction.Recognizes customer's sense of urgency and values their time.
- Workplace Pride - demonstrates a sense of ownership of actions and ownership in facilities; taking responsibility for TFHS's success.
- Commitment to TFHS's Family - fosters the development of a cooperative and supportive workplace environment with respect for each other.
- Communication Etiquette - listens attentively to our customers, including verbal and non-verbal messages, in order to communicate with courtesy, clarity and care.Ensures customer understanding and satisfaction.
- Responsiveness to Customers - provides prompt, timely and friendly service, keeping customers informed and promoting their comfort.Puts the customer's needs first.
- Privacy - maintains a secure and trusting environment, ensuring our customers' right to privacy and dignity.
- Professional Appearance - dresses appropriately and professionally with name badge visible.Projecting an appearance that instills confidence and trust of customers, reflecting our concern for their well-being.
- Will manage work teams and personally serve as a model in identifying and engaging incollaborative opportunities within and across departmental boundaries.
- Will excel as a team leader in marshalling and recognizing the efforts of individuals toward achievement of group goals.
Financial Strength: - Will make a positive impact on the bottom line by conceiving and implementing effective resource/cost management solutions; achieves maximum productivity and minimum waste by gaining cooperation of the work team.
- Will manage work groups to consistently meet expectations for utilization of human and material resources.
Key Financial Indicators: - Director will oversee the developmentand maintenance all reporting processes for key performance indicators
- Will consistently meet or exceed key performance indicator targets.
- Will analyze and redesign processes as needed to improve key performance indicators
- Will prepare and present regular reports to Executive Staff on key performance indicators, issues and strategies for problem solving.
- Director will consistently work with department heads and supervisors to ensure the highest level of efficiency in correctly charging, billing and collecting revenue.
- Will work to improve payer relationships to ensure correct billing, reimbursement rates and reduce denials.
- Will coordinate root cause analysis meetings that include all key staff to provide solutions for increased revenue and reductions in denials.
- Will seek to establish long term solutions in process development and redesign to sustain increased revenue on an annual basis.
- Director will distribute updates related to compliance and reimbursement changes for state, federal and commercial carriers and provide training to staff to ensure regulatory changes are implemented.
- Will ensure system compliance with regulatory changes.
- Director will meet with Revenue Cycle leadership in weekly staff meetings to ensure team building, problem solving, goal setting and departmental effectiveness.
- Will meet individually with Revenue Cycle leadership to ensure departmental effectiveness, problem solving and goal achievement.
- Will strategically work with TFHS Executive Staff and Education Department to ensure the development and ongoing effectiveness and of a comprehensive Revenue Cycle Training Program
- Director will follow TFHS budgeting policies and procedures and work to ensure that all budgets are managed and costs are controlled as outlined.
-
Sales Executive Shredding
3 weeks ago
Stericycle Carson, United States**About Us**: · Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown ...
-
Relationship Mgr I
2 weeks ago
PNC Financial Services Group Mountain Lakes, United StatesJob Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where ...
-
Product Manager, Automation
1 week ago
Revvity Mountain Lakes, United States**Employer**:EUROIMMUN US, Inc. · **Location**: 1 Bloomfield Avenue, Mountain Lakes, NJ Onsite or REMOTE) · **Hours**: M-F, 40 hours/week · EUROIMMUN US (a Revvity Company) is one of the leading manufacturers of medical laboratory diagnostics worldwide. EUROIMMUN stands for innov ...
-
Regional Business Manager
2 weeks ago
BD Sparks, United States**Job Description Summary**: · We are** the makers of possible** · BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and en ...
-
General/file Clerk- Cash Dept
1 week ago
TridentCare Sparks, United States**_TASKS AND RESPONSIBILITIES:_** · - File, sort and stamp incoming material such as mail orders, accounts payable, Explanation of Benefits, Medicare letters and open account documentation according to file system. · - Access electronic lock box bank files for management of corre ...
-
Senior Manager of Revenue Operations
1 day ago
Pop-Up Talent Truckee, United StatesSr. Manager of Revenue Operations · Truckee, CA 96160 · Are you looking for a leadership role in RevOps? Do you thrive in analytical roles, obsess about automating and streamlining tech stacks, and have experience bridging campaigns between marketing, customer success, and suppor ...
-
Practice Lead II
3 weeks ago
Tahoe Forest Health Truckee, United StatesBargaining Unit: Non Represented - Supervisor · Rate of Pay: $31.26/hour + DOE · Summary · The MSC Practice Lead II is responsible for all aspects of day-to-day operations within an assigned clinic. · Essential Duties and ResponsibilitiesLeads all aspects of daily clinic oper ...
-
Customer Service Associate
7 hours ago
Good Samaritan Hospital West Nyack, United States**Job Details**: · The Customer Service Associate is responsible for managing the day-to-day processes of the call center. This position documents and resolves patient concerns and inquiries for the hospital and associated physician bills. In addition, this position will work clo ...
-
Venue Director
5 days ago
Pinnacle Live Olympic Valley, United States· Venue Director I · $70K-$82,500K · Company Overview · Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we del ...
-
Venue Director
5 days ago
Pinnacle Live Olympic Valley, United StatesVenue Director I · $70K-$82,500K · Company Overview · Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver b ...
-
Revenue Integrity Coordinator
1 week ago
Renown Health Reno, United StatesPosition Purpose This position is responsible for documenting and communicating the charge capture practices for Renown Health System. The coordinator is also responsible for managing the relationships with clinical leadership responsible for charge capture and reconciliation, es ...
-
Contract Analyst
1 week ago
Renown Health Reno, United StatesPosition Purpose The Contract Analyst is responsible for the comprehensive creation, maintenance, and testing, of Hospital and Professional payer contracts. The Contract Analyst plays a crucial role as a liaison between Contracting and Revenue Cycle in the collaboration on paymen ...
-
Revenue Specialist
3 weeks ago
Renown Health Reno, United StatesPosition Purpose Under leadership from department management, incumbent is responsible for the entire cash receipt cycle of Hometown Health#s revenue for all commercial insurance and Medicare product lines of business including but not limited to Individual and family plans, Medi ...
-
Licensing and Revenue Officer Supervisor
3 weeks ago
City of Reno Reno, United StatesLicensing and Revenue Officer Supervisor · Print Subscribe · Class Title · Licensing and Revenue Officer Supervisor · Class Code · 9117 · Salary · $80, $113,048.00 Annually · + Definition · + Benefits · Classification Description Summary · SUMMARY: The Licensing and Re ...
-
Contract Analyst
2 weeks ago
Knewin Reno, United StatesPosition Purpose · The Contract Analyst is responsible for the comprehensive creation, maintenance, and testing, of Hospital and Professional payer contracts. The Contract Analyst plays a crucial role as a liaison between Contracting and Revenue Cycle in the collaboration on paym ...
-
Contract Analyst
3 weeks ago
Renown Health Reno, United StatesPosition Purpose · The Contract Analyst is responsible for the comprehensive creation, maintenance, and testing, of Hospital and Professional payer contracts. The Contract Analyst plays a crucial role as a liaison between Contracting and Revenue Cycle in the collaboration on pay ...
-
Travel Nurse RN
7 hours ago
SkyBridge Healthcare Skilled Nursing Lemmon, United StatesJob Description · SkyBridge Healthcare Skilled Nursing is seeking a travel nurse RN Long Term Care for a travel nursing job in Lemmon, South Dakota. · Job Description & RequirementsSpecialty: Long Term Care · Discipline: RN · Start Date: 06/10/2024 · Duration: 13 weeks · 36 hours ...
-
Business Account Executive
2 weeks ago
SPECTRUM Reno, United StatesJob Description · Average target compensation $100k plus, with minimum commission guarantee · The Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory. Primary servi ...
-
Vice President Customer Success
3 weeks ago
Lumen Technologies Carson City, United StatesVice President Customer Success - South Region · A strong leader who can lead and inspire a team to reach their potential · A customer-first leader with the ability to lead a broad team and drive our company culture and values and with a passion to help our customers be successfu ...
-
Travel Physical Therapist
6 hours ago
SkyBridge Healthcare Therapy Carson City, United StatesSkyBridge Healthcare Therapy is seeking a travel Physical Therapist for a travel job in Carson City, Nevada. · Job Description & Requirements · Specialty: Physical Therapist · Discipline: Therapy · Start Date: 06/17/2024 · Duration: 13 weeks · 40 hours per week · Shift: 8 hours, ...
Director Revenue Cycle - Truckee, United States - Tahoe Forest Health
Description
Bargaining Unit: Non RepresentedRate of Pay: DOE
Summary
Responsible for the efficiency and effectiveness of the Revenue Cycle processes throughout the Tahoe Forest Hospital District.This position is responsible for the provision of Revenue Cycle Management, ensuring a strategy and vision for these services that support the TFHS Strategic Plan.
Essential Duties and Responsibilities
Customer/Patient Focus as Supported by the Following Behavior Standards
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities
The Director of Revenue Cycle is responsible to carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.Responsibilities include (but may not be limited to): interviewing, hiring and training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving root causes of issues.
Education and Experience
Minimum Education: Bachelor's degree.(May be substituted with years of experience)
Preferred Education: Bachelor's degree in Business Related field, Healthcare Administration or related field.Master's degree with emphasis in Business or Healthcare Management.
Minimum Experience: Minimum of 7 years experience in a hospital or healthcare related field.Must have at least 5 years of management experience.Expertise in administering the internal and external data processing systems in relation to the Revenue Cycle.
Preferred Experience: Expertise in Medicare, California Medi-Cal, Nevada Medicaid, CCS, CMS, TriWest (Champus), commercial insurance, state and federal funding programs.
Licenses, Certifications
Required: Valid Driver's License
