Help Desk Manager - Alexandria

Service Desk Manager · Certifications: Current ITIL Certification · Help Desk Institute (HDI) certifications · Position Overview · Nationwide IT Services, NIS, is seeking a Service Desk Manager for a potential opportunity to provide leadership and operational oversight for a Tie ...

SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. · Oversee the daily operations of the organization's IT Service Desk. · Identify, research, and resolve complex technical issues. ...

Location: Hybrid – Alexandria, VA · Years' Experience: 12+ years of experience · Education: Bachelor's Degree in Information Technology · Clearance: Applicants must be able to obtain and maintain a Public Trust security clearance. United States Citizenship is required as part of ...

· Service Desk Manager · Certifications: Current ITIL Certification · Help Desk Institute (HDI) certifications · Position Overview · Nationwide IT Services, NIS, is seeking a Service Desk Manager for a potential opportunity to provide leadership and operational oversight ...

Dice is the leading career destination for tech experts at every stage of their careers. Our client, The Ventura Group, is seeking the following. Apply via Dice today · Job Description · Service Desk Manager · Location: Alexandria, Va · ***Position is contingent on contract award ...

This is a Help Desk Manager position that requires 12+ years of experience in managing help desk teams. The role involves ensuring adherence to client processes, driving key performance metrics, and managing workload across teams. · ...

Job Title: Service Desk Manager · Location: Alexandria, Virginia · Company/ Program Description: · Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our ...

Suvi is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. · ...

SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. · ...

· Position Summary · The Service Desk Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions.  This role ensures SLA compli ...

Job Title: Service Desk Manager Location: Alexandria, Virginia · Company/ Program Description: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two ...

Job Title: Service Desk Manager · Location: Alexandria, Virginia · Company/ Program Description: · Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our tw ...

+SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. · +Oversee the daily operations of the organization's IT Service Desk, providing support for computer systems... · +Active DoD To ...

· Position Summary · The Service Desk Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions.  This role ensures SLA compli ...

· Job Title: Service Desk Manager · Location: Alexandria, Virginia · Company/ Program Description: · Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During o ...

Service Desk Manager · Certifications: Current ITIL Certification · Help Desk Institute (HDI) certifications · Position Overview · Nationwide IT Services, NIS, is seeking a Service Desk Manager for a potential opportunity to provide leadership and operational oversight for a Ti ...

Position Summary · The Service Desk Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions. This role ensures SLA compliance ...

Service Desk Manager with Security Clearance · We are seeking a skilled Service Desk Manager to provide leadership and operational oversight for a Tier 1 and Tier 2 specialized support desk in a large-scale enterprise IT environment. · Oversight of complex, multi-task contact cen ...

· Job Description · Summary · NetImpact Strategies is seeking an experienced Help Desk Manager to oversee and optimize Help Desk operations for all support tiers. You will manage ticket queues, enforce OneStop SLAs and processes, and leverage ServiceNow workflows to drive contin ...

The Service Desk Manager is responsible for the strategic leadership, · operational excellence, and continuous improvement of a multi-tiered Service Desk supporting · the Department of Energy. · ...