Service Desk Manager - Alexandria
1 week ago
Job summary
SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government.
Responsibilities
- Oversee the daily operations of the organization's IT Service Desk.
- Identify, research, and resolve complex technical issues.
- Develop and manage escalation procedures to ensure service level agreements (SLAs) are met.
Job description
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