Help Desk Manager - Alexandria

SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. · Oversee the daily operations of the organization's IT Service Desk. · Identify, research, and resolve complex technical issues. ...

Service Desk Manager · Certifications: Current ITIL Certification · Help Desk Institute (HDI) certifications · Position Overview · Nationwide IT Services, NIS, is seeking a Service Desk Manager for a potential opportunity to provide leadership and operational oversight for a Tie ...

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Sparibis, LLC, is seeking the Help Desk Manager. · ...

Dice is the leading career destination for tech experts at every stage of their careers. Our client, The Ventura Group, is seeking the following. Apply via Dice today · Job Description · Service Desk Manager · Location: Alexandria, Va · ***Position is contingent on contract award ...

· Service Desk Manager · Certifications: ITIL Certification v3 or Higher, v4 preferred and HDI Certification. · Help Desk Institute (HDI) certifications · Position Overview · Nationwide IT Services, NIS, is seeking a Service Desk Manager for a potential opportunity to provide l ...

· Service Desk Manager · Certifications: Current ITIL Certification · Help Desk Institute (HDI) certifications · Position Overview · Nationwide IT Services, NIS, is seeking a Service Desk Manager for a potential opportunity to provide leadership and operational oversight ...

Location: Hybrid – Alexandria, VA · Years' Experience: 12+ years of experience · Education: Bachelor's Degree in Information Technology · Clearance: Applicants must be able to obtain and maintain a Public Trust security clearance. United States Citizenship is required as part of ...

Suvi is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. · ...

Job Title: Service Desk Manager · Location: Alexandria, Virginia · Company/ Program Description: · Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our ...

ROLE: SERVICE DESK MANAGER · Required · U.S. Citizenship required; Favorable Tier 1 Investigation (or immediate NBIS T1 suitability eligibility ) · Hybrid work with availability for on-site support as required · Minimum five (5) years of successful relevant support services le ...

ROLE: SERVICE DESK MANAGER · Required · U.S. Citizenship required; Favorable Tier 1 Investigation (or immediate NBIS T1 suitability eligibility ) · Hybrid work with availability for on-site support as required · Minimum five (5) years of successful relevant support services leade ...

Position Summary · The Service Desk Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions. This role ensures SLA compliance ...

Job Title: Service Desk Manager Location: Alexandria, Virginia · Company/ Program Description: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two ...

Job Title: Service Desk Manager · Location: Alexandria, Virginia · Company/ Program Description: · Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our tw ...

· Position Summary · The Service Desk Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions.  This role ensures SLA compli ...

· Job Title: Service Desk Manager · Location: Alexandria, Virginia · Company/ Program Description: · Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During o ...

Service Desk Manager · Certifications: Current ITIL Certification · Help Desk Institute (HDI) certifications · Position Overview · Nationwide IT Services, NIS, is seeking a Service Desk Manager for a potential opportunity to provide leadership and operational oversight for a Ti ...

Position Summary · The Service Desk Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions. This role ensures SLA compliance ...

· Job Description · Summary · NetImpact Strategies is seeking an experienced Help Desk Manager to oversee and optimize Help Desk operations for all support tiers. You will manage ticket queues, enforce OneStop SLAs and processes, and leverage ServiceNow workflows to drive contin ...

The Library of Congress Office of the Chief Information Officer (OCIO) is responsible for providing enterprise IT end user support services for Library staff across all Library Service Units and external partners. · Provide daily supervision and direction to staff who are respons ...