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Heath

    Marketing Coordinator - Heath, United States - Englefield Oil

    Englefield Oil
    Englefield Oil Heath, United States

    1 month ago

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    Description

    SUMMARY:

    Fun, dynamic role in a fast-paced setting, heavily focused on supporting Duchess Convenience Stores - a family-owned chain of 120 convenience stores in business for more than 60 years.

    Digital Marketing - Social Media, Website


    • Plan social campaigns to support promotions and brand awareness.
    • Work with team to obtain and develop Creative resources.
    • Schedule and implement campaigns.
    • Develop brand messaging and strategy on social platforms including Facebook, Instagram, TikTok.
    • Videography and photography work in-house and with external creative partners.
    • Develop and edit site pages to optimize web traffic.
    • Utilize search engine optimization and analytics to improve web experiences.
    • Schedule and implement loyalty and other promotional changes as needed.
    • Update Manager with trends, analytics, and other relevant information.
    Customer Service and Support


    • Customer-facing representation of Duchess brand.
    • Field and address customer service requests including
    o Internal HelpDesk

    o Website contact form

    o Email and phone

    o Answer, record and resolve customer service issues.


    • Represent the Marketing Team in internal logistics and emails.
    • Point person for inner-office needs.
    Manage and Audit Supplies and Signage


    • Manage content and organization of Team Google Drive.
    • Archive documents, photos and files.
    • Develop files for events, signage needs, and other annual changes.
    • Manage team assets.

    EDUCATION AND EXPERIENCE
    College Graduate with previous experience in a marketing role.


    • Intermediate to advanced experience with MAC software.
    • Excellent verbal, written communication and interpersonal skills.

    Working knowledge of:
    HTML, Adobe Creative Suite, Analytics, Web technology, SEO, media relations, project management.


    • Advanced knowledge and use of MS Office Suite and Outlook; familiar with Google Drive, Docs and Sheets.
    • Strong attention to detail.
    • Well organized and self-motivated; ability to work effectively under deadline.
    • Exceptional verbal and written communication skills.
    #J-18808-Ljbffr
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