Community Health Worker - Tucson, United States - Oak Street Health

Oak Street Health

Verified Company

Tucson, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Company:
Oak Street Health

Title:
Community Health Worker

Company Description

Role Description
Oak Street Health takes a team-based approach to providing outstanding patient care.

Our Care Teams, consisting of a Provider, Nurse, MA and Medical Social Worker, build individual relationships across a panel of patients.

The Care Team is responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.

We have support team members that assist with specific tasks and/or cases such as Behavioral Health Specialist and Care Coordinators.

Community Health Workers are an important part of our Care Teams. A Community Health Worker is a patient's advocate or liaison when in a community setting. Building trust and promoting encouragement are two of their key objectives. High levels of flexibility, attention to detail, and problem solving are required to be successful.

You will be expected to build relationships with Oak Street Health patients, assist with managing low risk members' care plans, perform proactive phone and in-person outreach to our members based on their care needs, support Care Team decision making, participate in weekly care team meetings, and coordinate clinical and complementary services needed to provide a high quality health care experience from Oak Street Health.

A Community Health Worker is expected to work within scope of practice. Scope of practice will be determined by the state licensure the individual holds.

There is no expected clinical license for this position, thus it is expected that the scope of practice will be limited to the core responsibilities listed below.

Core Responsibilities Include:

Manage low risk referrals defined by care management program (Medical Social Work) & collaborate with social worker on action plan
Develop trusting relationships with patients by providing support and advocacy to help achieve health goals
Meet with patients in patient centered and patient preferred locations (e.g., center, facility, home, community setting)
Promote goal setting with patients enrolled in care management. Goal definitions are agreed upon by the care team
Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post discharge visits) may include accompaniment to appointments
Wellness checks in home, participate in remote monitoring program education on individuals with specific health conditions
Provide approved health screenings, referrals and information
Deliver health education presentations in the areas where OSH has provided competency training to the CHW
Facilitate communication between all identified parties on behalf of the patient involved in care, as needed (e.g., family members, care givers, medical providers, communitybased organizations)
Maintain HIPAA standards and confidentiality of protected health information
Document interactions with patients in medical record
Community Health Worker is expected to work within scope of practice and should plan to spend about half their time outside of the center (in the community, facilities, or at patient homes); this means having a mode of transportation to do so is required
Other duties as assigned

What we're looking for

We're looking for motivated individuals with:

A problem-solving orientation and a flexible and positive attitude
Minimum of 1 year of experience in healthcare, communitybased, or social work environment is preferred
Community Health Worker certification is a plus
Experience utilizing electronic medical record systems
Knowledge of community resources and resource navigation
Experience working on a multidisciplinary team preferred
Proficient PC skills
Fluency in language that is commonly spoken in the community is necessary. Most often this will include Bilingual English/Spanish
Travel to community required
US work authorization
Someone who embodies being 'œOaky'

What does being 'œOaky' look like?

Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being scrappy

Why Oak Street?
Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

Collaborative and energetic culture
Fastpaced and innovative environment
Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits