- Identify gaps in workflow processes and present plausible solutions to government management/leads/staff.
- Install desktops, portable computers, peripherals, and software products for networked, classified and unclassified, and standalone environments.
- Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures.
- Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software.
- Analyze and assess customer service requests and provide prompt technical solutions. ?h Prepare and submit progress, status and ad hoc reports to management and team leads, as required. ?h Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner.
- Identify and document areas for process improvements. ?h Contact and effectively communicate with users by telephone, electronic communications, or in person.
- Provide technical support for customers assigned to remote locations as required. ?h Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals.
- Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations.
- Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach, carry items, push and pull carts loaded with equipment.
- EXPERIENCE/EDUCATION Required:
- Five or more years of IT desktop professional experience
- Demonstrated proficiency in MS Excel and data analysis tools
- Demonstrated proficiency installing, maintaining, repairing desktop operating systems, business applications, desktop computer hardware, peripherals, and printers
- Preferred:
- Bachelor's degree in discipline or equivalent experienceTS Clearance required.#J18808Ljbffr
-
Operations Specialist
2 weeks ago
Nonprofit HR Washington, United States· Job Announcement · Operations Specialist · Do you enjoy connecting authentically with individuals who have a wide range of experiences and perspectives? Is your superpower bringing order out of chaos and making organizations run smoothly? Do you want a job where you can make a ...
-
Operations Specialist
1 week ago
Nonprofit HR Washington, United StatesJob Announcement · Operations Specialist · Do you enjoy connecting authentically with individuals who have a wide range of experiences and perspectives? Is your superpower bringing order out of chaos and making organizations run smoothly? Do you want a job where you can make a ...
-
Operations Specialist
2 weeks ago
Nonprofit HR Washington, United StatesJob AnnouncementOperations SpecialistDo you enjoy connecting authentically with individuals who have a wide range of experiences and perspectives? Is your superpower bringing order out of chaos and making organizations run smoothly? Do you want a job where you can make a differen ...
-
Operations Specialist
11 hours ago
Nonprofit HR Washington, United StatesJob Announcement · Operations Specialist · Do you enjoy connecting authentically with individuals who have a wide range of experiences and perspectives? Is your superpower bringing order out of chaos and making organizations run smoothly? Do you want a job where you can make a di ...
-
Specialist, Operations
2 weeks ago
Special Olympics Washington, United StatesPosition Title:Specialist, Operations and Project Management Office (PMO) · Location:Washington, D.C. · Department:Leadership & Organizational Development · Reports to:Senior Director, Strategic Operations & PMO · Status:Full-time · Organization Overview: · Founded in 1968 ...
-
Operations Specialist
1 week ago
Constellis Washington, United States· POSITION SUMMARY · The Operations Specialist (OS) Instructor provides instructional services to meet the Coast Guard's unique needs in support of watch supervisor and operations unit training. The instructor will provide expert skills and knowledge to deliver instruction to US ...
-
Operations Specialist
1 week ago
Nonprofit HR Washington, United States· Job Announcement · Operations Specialist · Do you enjoy connecting authentically with individuals who have a wide range of experiences and perspectives? Is your superpower bringing order out of chaos and making organizations run smoothly? Do you want a job where you can make ...
-
Operations Specialist
1 week ago
City First Washington, United StatesJob Type · Full-time · Description · ABOUT CITY FIRST ENTERPRISES · City First Enterprises (CFE) is a financial institution working at the intersection of financial innovation and impact investment in the quest for a more equitable economy. CFE's capital allocation vehicle is ...
-
Operations Specialist
2 weeks ago
IMTAS Washington, United StatesResponsible for creating, producing, and maintaining ticketing system reports and metrics reports. Responsible for providing reports on a scheduled basis as well as an ad-hoc basis. Will be responsible for creating and maintaining new Service Level Agreements between HQSU, QSU, R ...
-
Specialist, Operations
11 hours ago
Special Olympics Washington, United StatesPosition Title: Specialist, Operations and Project Management Office (PMO) · Location: Washington, D.C. · Department: Leadership & Organizational Development · Reports to: Senior Director, Strategic Operations & PMO · Status: Full-time · Organization Overview: · Founded in ...
-
Operations Specialist
2 weeks ago
City First Washington, United StatesJob Type Full-timeDescriptionABOUT CITY FIRST ENTERPRISESCity First Enterprises (CFE) is a financial institution working at the intersection of financial innovation and impact investment in the quest for a more equitable economy. CFE's capital allocation vehicle is the Equitable ...
-
Operations Specialist
2 weeks ago
RavenTek Business Group Washington, United StatesJob Title: · Operations Specialist (Watch Officer), Junior · Department: · Operations - Services · Reports To: · RavenTek Program Manager · Location: · Washington, D.C. · Schedule: · Variable shifts within a 24X7 Work-center: 1st shift (6am-2pm)/2nd shift (2pm-10pm)/Overnigh ...
-
Operations Specialist
3 weeks ago
RavenTek Inc. LLC Washington, United StatesJob Title: · Operations Specialist (Watch Officer), Junior · Department: · Operations - Services · Reports To: · RavenTek Program Manager · Location: · Washington, D.C. · Schedule: · Variable shifts within a 24X7 Work-center: 1st shift (6am-2pm)/2nd shift (2pm-10pm)/Over ...
-
Operations Specialist
3 weeks ago
RavenTek Inc. LLC Washington, United StatesJob Title: Operations Specialist (Watch Officer), Junior · Department: Operations - Services · Reports To: RavenTek Program Manager · Location: Washington, D.C. · Schedule: Variable shifts within a 24X7 Work-center: 1st shift (6am-2pm)/2nd shift (2pm-10pm)/Overnight (10pm-6am ...
-
Operations Specialist
2 weeks ago
Constellis Washington, United States· POSITION SUMMARYThe Operations Specialist (OS) Instructor provides instructional services to meet the Coast Guards unique needs in support of watch supervisor and operations unit training. The instructor will provide expert skills and knowledge to deliver instruction to USCG s ...
-
Operations Specialist
2 weeks ago
Daughters of the American Revolution Washington, United StatesDo you have a strong office administration background, are detail oriented, and able to communicate with anyone? We want to bring your skill sets onboard to help our Insignia Store. · The National Society Daughters of the American Revolution, a non-profit women's membership orga ...
-
Operations Specialist
11 hours ago
Mele Accociates Washington, United StatesThe Operations Specialist will directly support the Office of Defense Nonproliferation and Arms Control (NA-24). · This full-time position is contingent upon client approval.This position is located in Washington, DC. · ESSENTIAL FUNCTIONS: · As a critical member of the NA-24 ...
-
Operations Specialist
11 hours ago
City First Washington, United StatesJob Type · Full-time · Description · ABOUT CITY FIRST ENTERPRISES · City First Enterprises (CFE) is a financial institution working at the intersection of financial innovation and impact investment in the quest for a more equitable economy. CFE's capital allocation vehicle is ...
-
Operations Specialist
2 weeks ago
Constellis Washington, United StatesPOSITION SUMMARYThe Operations Specialist (OS) Instructor provides instructional services to meet the Coast Guard's unique needs in support of watch supervisor and operations unit training. The instructor will provide expert skills and knowledge to deliver instruction to USCG stu ...
-
Operations Specialist
2 weeks ago
Daughters of the American Revolution Washington, United StatesDo you have a strong office administration background, are detail oriented, and able to communicate with anyone? We want to bring your skill sets onboard to help our Insignia Store.The National Society Daughters of the American Revolution, a non-profit women's membership organiza ...
Operations Specialist - Washington, United States - IMTAS
2 weeks ago