Telephone Customer Service Representative - Richwood, NJ, United States - Blue Horizon Enterprises

Blue Horizon Enterprises
Blue Horizon Enterprises
Verified Company
Richwood, NJ, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Location:

Richwood, NJ:

Cardiac Management Solutions:


Telephone Customer Service Representative (m/f/d) - Medical Technology

Your Responsibilities:


  • You are the first point of contact for our patients for any questions regarding the LifeVest product
  • You analyze technical data and derive necessary actions from it
  • You maintain close communication with our field colleagues and organize vest pickups or offsite appointments
  • You proactively make phone calls to our patients/family members and caregivers
  • You contribute to the optimization and documentation of processes
  • You are the responsible interface to our internal and external partners

Your Qualifications:


  • You have an interest in health topics and enjoy interacting with patients
  • You ideally have completed a commercial or healthcarerelated education
  • You have gained initial experience in customer support or in a call center environment
  • You communicate empathetically and think serviceoriented
  • You are technically savvy
  • You have fluent German skills and good English skills
  • You are familiar with common MS Office programs

Our Offer:


  • 30 days of vacation
  • A comprehensive training with intensive product training by our training team
  • Flexible working hours with the opportunity to shape your schedule (day shift, night shift or participation in rotating shift model)
  • An exciting and patientfocused area of responsibility within the medical technology field
  • Company pension plan including attractive employer contribution
  • Employee Assistance Program (EAP)
  • Company health management
**
More jobs from Blue Horizon Enterprises
See all jobs of Blue Horizon Enterprises