- Responding to change requests
- Tier‐3 trouble ticket resolution.
- Monitoring platforms for failures/ exceptions/threshold issues
- Performance tuning, optimizing applications performance and testing applications for product upgrades and patches.
- Must be able to support systems within the Train Control Group- PTC (IETMS) and ET-SCADA.
- Must have PTC (Positive Train Control) and SCADA experience.
- Must have back-office experience with IETMS System
- Outlines, develops, and documents clear requirements and technical specifications that follow an established methodology.
- Creates and updates documentation as necessary to ensure architectures, designs and other descriptions are up to date and describe the as‐deployed system.
- Develops technical solutions to meet defined requirements including changes, enhancements or development of new infrastructure, platform and other systems.
- May oversee or assist with oversight of third‐party technical resources providing services to Amtrak.
- Ensures all work is in harmony with all defined industry and company standards as well as ensures that overall implementation is aligned with Amtrak's technology strategies.
- Adheres to quality standards and procedures. Reviews modules for quality assurance and checks compliance with application architecture standards and SLAs. May assist in defining development guidelines and standards to be utilized in system/solution development/integration. Provides ongoing maintenance of systems, serving as a point of escalation.
- Develops technical reports and presentations for senior management, as needed.
- Bachelor's degree in computer science, Information Systems or Business Management plus 7+ years relevant experience or 11+years of relevant work experience in subject matter expert capacity required to satisfy education and experience requirements.
- Experience with IETMS positive train control systems.
- Back-office experience with IETMS positive train control systems
- Ability to focus on business goals while ensuring development is completed on time.
- Ability to work well under deadlines and in a flexible environment.
- Proven ability to utilize adaptable communication skills to effectively translate between technical and business language.
- Ability to identify, propose and oversee the execution of business and IT solutions as well as interpret documents communicating business and IT needs and requirements.
- Must possess the skill to assess the client's needs through direct interaction and identify opportunities to develop the business through effective use of technology.
- Experience overseeing/managing third‐party/vendor technical teams and resources.
- Excellent troubleshooting skills.
- Experience with ITCS positive train control systems
- Master's degree in computer science, Information Systems or Business Management
- Work is performed in an hybrid office environment 2-3 days per week
- May require travel up to 25% of the time.
- After hours and periodic shift work may occasionally be required
- Willingness to support applications 24 x 7 (24 hours a day, 7 days a week)
- Must have excellent oral and written communication skills.
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Principal Systems Engineer - Philadelphia, United States - Lucas James Talent Partners
Description
SUMMARY OF DUTIES:
Principal Systems Engineer - Positive Train Control (PTC) - oversees major complex projects providing subject matter expertise and technical direction for Train Control Systems supports, plans, directs, and serving as a technical lead and point of escalation. The role is accountable and responsible for systems analysis, design, development, integration, and enhancements. The Principal Systems Engineer will be expected to be involved and take a lead technical role in day‐to‐day enhancement and development of Amtrak's systems and will have demonstrated expertise in Cloud technology, middleware/DB platforms, networking, packaged applications, system integration, or SW development. Involvement may also include the following:
This role works closely with stakeholders to understand the business requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business goals and IT strategies, as well as, in compliance with the organization's architectural standards.
ESSENTIAL FUNCTIONS:
MINIMUM QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
WORK ENVIRONMENT:
COMMUNICATIONS AND INTERPERSONAL SKILLS:
The salary/hourly range is $113,200 - $146,664. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.