Roof Top Server - College Station, United States - ValorHospitality

ValorHospitality
ValorHospitality
Verified Company
College Station, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

HILTON COLLEGE STATION :

The Hilton College Station stands tall in the heart of Aggieland in College Station, TX. Located just minutes from Texas A&M, the hotel offers 301 luxuriously appointed guest rooms and suites. Enjoy views of the area or the newly designed outdoor pool & cabanas. Not only has the hotel undergone an extensive, multi-million-dollar renovation, it also offers two one-of-a-kind experiences in the area. An exciting, on-site challenge course offers innovative and inspirational team building that will change a standard meeting into a meaningful experience that will be remembered long after departing. Reveille is the newest and hottest rooftop bar that is taking College Station by storm. Situated on the top floor of the hotel, Reveille offers an incredible selection of beer, wine and craft cocktails, while offering guests unparalleled 360-degree views of the beautiful Brazos Valley. Ignite restaurant offers guests breakfast, lunch and dinner and the café serves Starbucks coffee drinks and a variety of pastries, light bites and beverages.

For those seeking an elevated meeting and event experience, the Hilton College Station is the clear choice. Offering over 27,000 sf of IACC Certified event space, including an 11,000 sf ballroom and a 3,500 sf amphitheater, the Hilton College Station can accommodate a wide variety of events up to 1,400 attendees. The dedicated team of event planners will help design the perfect agenda.

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of Texas life, this could be the perfect home for you Are you passionate and creative with a desire to grow? Let's talk Click here
to learn more about what makes the Hilton College Station a one-of-a-kind in Aggieland

THE ROLE

Position:

Restaurant Server**:

Reports To:

Food & Beverage Manager, Restaurant Manager**:

COMPANY OVERVIEW:

Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market.

The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.


We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization.

We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism.

In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.


POSITION PROFILE:


Ensure that guests have an enjoyable dining experience by providing prompt and courteous food and beverage services to restaurant customers.


ESSENTIAL JOB FUNCTION:


  • Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
  • Complete all restocking and cleaning duties by performing opening and closing sidework as instructed.
  • Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
  • Maintain cleanliness standards in restaurant, wait
- station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.

  • Control allocated guest checks by following established checkuse procedures and legibly documenting all required information as the customer's order is taken and processed.
  • Receive proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
  • Attend all premeal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility.
  • Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.
  • Present a clean and professional appearance at all times.
  • Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
  • Perform other duties as assigned, requested or deemed necessary by management.

DESIRED SKILLS AND QUALIFICATIONS:


Education:
High school education or equivalent experience.


Experience:
Three - six months in a food/beverage services environment or establishment.


Skills and Abilities:

Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.

Must have manual coordination to punch buttons, grasp items in hand,
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