- Execute sales promotions and special events (store, campus, community).
- Partner with store leadership to review store financials and recalibrate goals to drive sales.
- Operate cash registers and store systems to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer, preparing bank deposits, and daily opening and closing activities.
- Maintain appropriate inventory control in alignment with store operational procedures.
- Keep all areas of the store environment neat, clean, and organized.
- Shipping/Receiving responsibilities.
- Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.
- Ensure the security of company assets and the safety of team members and customers, and adherence to company policies.
- May review and approve store markups, markdowns, and write-offs within company guidelines.
- Responsible for executing in-store course materials activities in collaboration with course materials leadership.
- Train and coach team members on company and store standards.
- Ensure team members follow company and store policies, procedures, and standards.
- Perform onboarding procedures for new hires.
- Schedule team members' work hours within the store's operating budget.
- Provide coverage for team members during breaks, lunch, vacation, or peak seasonal periods.
- Greet customers and answers phones to provide information, direct callers, and resolve escalated issues.
- Drive market growth initiatives such as POS email collection.
- Maintain service level agreements for OMS Orders.
- Review customer feedback as provided by Market Leader or Campus Store Manager and proactively provide solutions to feedback.
- Day-to-day communication of store operational activities.
- Facilitate campus events.
- Associate's Degree or equivalent.
- 0-5 years of relevant experience.
- Academic retail experience is a plus.
- Strong organizational, time management, and problem-solving skills.
- Strong customer service, communication, and presentation skills.
- Strong analytical skills and financial acumen.
- Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
- General computer skills.
- Travel: minimal - less than 10%.
- Medical, Dental, & Vison
- Voluntary Insurance plans
- 401k + 100% company match (up to 4%)
- 80 hours vacation + sick days
- 10 paid company holidays
- Quarterly Bonus Plan
-
Materials Team Lead
3 weeks ago
HITACHI GLOBAL AIR POWER US, LLC Michigan City, United States Full timeDescription · : Summary of the position: · A highly visible front-line position leading a material handler team. Leads team responsible for the material movement and handling within the production and warehouse facilities. · Duties and responsibilities: · Assist Supervisor in ...
-
Manufacturing Team Lead
2 weeks ago
HITACHI GLOBAL AIR POWER US, LLC Michigan City, United States Full timeDescription · : Duties and responsibilities: · Assistsupervisor in, and lead in supervisor's absence, the day-to-day allocation of resources to achieve manufacturing production targets. · Identify, develop, and implement best practices in safety, quality, production, and cost ...
-
Key Team Lead
3 weeks ago
Dunham's Sports Lansing, United StatesLOVE TO TALK SPORTS? · Dunham's Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 · as Dunham's Bait & Tackle. Today we have over 240 stores in 22 Midwest states from Maryland to · Nebraska. · We'd like to talk with you about joining ...
-
Technical Team Lead
1 week ago
General Motors Lansing, United StatesWork Arrangement: · This role is based remotely but if you live within a 80 KM radius of Markham Elevation Centre, you are expected to report to that location three times a week, at minimum. · At General Motors, we envision a future with zero crashes, zero emissions, and zero co ...
-
Operations Team Lead
2 weeks ago
Witron Lansing, United StatesGeneral Summary · The Team Lead- Operations are responsible for ensuring daily production targets are met through effective leadership, collaboration, and problem-solving. Acting as a front-line manager, the Team Lead will provide direct instruction and guidance to system operato ...
-
Production Team Lead
2 days ago
Maurer's Textile Rental Services Lansing, United StatesJob Description · Job DescriptionWE NEED A GREAT TEAM LEADER IS THAT YOU? · Hello, and thank you for taking a look at our offering. We are Maurer's Textile, and we are needing a great Production Team Leader. We are a family owned company with a 50-year legacy of providing the bes ...
-
Team Lead
4 weeks ago
Tech Mahindra Lansing, United StatesRole- Team Lead Location- Lansing Mi- (Day one onsite) Type- Fulltime permanent. Job Purpose The Sr. Windows Server Engineer provides infrastructure support for VMWare virtualized environment that hosts Microsoft Operating System, consisting of 1,100+ servers and 5,000+ Active Di ...
-
Supervisor/Team Lead
2 weeks ago
WorkBox Staffing Lansing, United StatesJob Description · Job Description · Quality Supervisor/Team Lead - Up to $23.00/hour – 3rd shift – Auburn Hills, MI · Preferred Skills: · Oversee the containment process, responsible for the laborers and the inspection of customer products for the assigned tables or workstatio ...
-
Distribution Team Lead
1 week ago
NESCO Inc Lansing, United StatesNesco Resource · is seeking an experienced · Team Lead with Shipping/Receiving experience · for a long-term client in · Livonia. · This is a · contract-to-hire · opportunity with room for growth · Schedule: · 8:00 AM - 4:30 PM Monday - Friday · Pay Rate: · 18.00/hr · J ...
-
Manufacturing Team Lead
3 weeks ago
Neogen Lansing, United StatesCome Be Part of a Mission that MattersJob Summary: Team Leader will be tasked with developing a timeline and assigning deliverables within a specific area to members of team, including themselves. The Team Lead will be tasked with reporting on team's progress. Responsible for imp ...
-
Manufacturing Team Lead
3 weeks ago
Neogen Lansing, United StatesCome Be Part of a Mission that Matters · Job Summary: Team Leader will be tasked with developing a timeline and assigning deliverables within a specific area to members of team, including themselves. The Team Lead will be tasked with reporting on team's progress. Responsible for ...
-
Manufacturing Team Lead
4 weeks ago
Neogen Lansing, United StatesCome Be Part of a Mission that MattersWHO IS NEOGEN:From farm to fork, we offer solutions to enhance the quality, quantity and safety of the global food supply. Our food safety diagnostics are used within farming operations to the production facilities of most of the world's best ...
-
Team Lead, Continuous Improvement
4 weeks ago
Watkins Wellness Lansing, United StatesTeam Lead, Continuous Improvement page is loaded · Team Lead, Continuous Improvement · Apply · locations · US - Texas - Lancaster · time type · Full time · posted on · Posted 8 Days Ago · job requisition id · REQ47002 · Craft Your Career with BrassCraft Manufacturing C ...
-
Cleaning Crew Team Lead
2 days ago
Club Clean Michigan City, United StatesClub Clean is seeking people like YOU to join our evening cleaning crew We have both part time and full time positions available. · Do you: · - Enjoy staying up late? · - Find satisfaction in hard work? · - Have a reliable vehicle + a valid DL? · - Are you a good communicator? · ...
-
Team Lead- School or Commercial Setting:
4 days ago
Enviro-clean Services Inc. Lansing, United StatesOverviewJoin Our Dynamic Janitorial TeamPosition: Team LeadPay: $18.00/hourShift: 2nd Shift, Full TimeWeekly PayImmediate HiringAre you ready to be part of a vibrant janitorial team? At Enviro-Clean, we don't just clean spaces; we create a positive, energetic atmosphere while del ...
-
Sr. Controls Engineer/Team Lead
4 weeks ago
Lee Contracting Inc Lansing, United StatesFounded in 1989, Lee Industrial Contracting is a 100% employee-owned company based in Pontiac, Michigan. We are the premier industrial contractor of choice for a broad variety of equipment installation, construction, and service projects. As employee-owners, we all strive to demo ...
-
Administrative Clerk
1 week ago
Radiant Technologies Okemos, United StatesOkemos 'Allspan German Horse has been one of the leading manufacturers of animal bedding products based on wood in Europe for many years. We produce hygienic animal bedding products, wood flour for technical applications, and wood pellets at 5 locations in Germany. As a sales-ori ...
-
Project manager for automation technology
1 week ago
FusionWorks Okemos, United StatesAre you ready to work in a globally operating company in the field of automation and system technology, bringing your expertise in project management? We offer an attractive position in our teams in Bremen and Rostock. · What can you expect? · - You will plan and calculate inquir ...
-
Human Resources Officer
1 week ago
Apex Ventures Michigan City, United StatesWe process and manufacture automotive systems and components for engines that power vehicles and equipment around the world. We supply commercial vehicle manufacturers as well as leading engine and transmission manufacturers worldwide. · JOIN OUR TEAM IN MICHIGAN CITY · APCT1_DE ...
-
Senior Physician Anesthesiology
1 week ago
Fusion Dynamics Lansing, United StatesOur client, an academic teaching hospital, is currently seeking an experienced · Senior Physician Anesthesiology (m/f/d) · in the Lansing area. · The offer: · State-of-the-art anesthesia and monitoring technology · Wide range of treatments in the field of anesthesia, intensive c ...
Campus Retail Team Lead - East Lansing, United States - Follett
Description
Job Description
Job DescriptionJoin the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.
Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.
Pay Rate - $ $18.28 per hour
Position Overview
As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.
You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.
Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.
Responsibilities
Driving Results/Sales: Execute store plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. To include:
Talent Management: Supervise the work activities of team members (FT/PT and temporary/seasonal) including:
Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:
Campus Relationships: Communicate and partner with the campus to include:
Other duties as assigned to support general store operations.
Requirements
Full time benefits:
Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Powered by JazzHR
qo1lWYGRYg
