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    Operations Team Lead - Lansing, United States - Witron

    Witron
    Witron Lansing, United States

    4 weeks ago

    Default job background
    Description
    General Summary
    The Team Lead- Operations are responsible for ensuring daily production targets are met through effective leadership, collaboration, and problem-solving.

    Acting as a front-line manager, the Team Lead will provide direct instruction and guidance to system operators while partnering with Maintenance, Onsite IT, Corporate remote technical support and external partners to ensure system up-time.

    Team Leads are the first point of escalation for a broad range of employee and system issues and must be able to multitask in the face of pressure and deadlines.

    Primary Responsibilities
    Conduct all actions with and inspire among all colleagues a Safety-First mindset
    Promote compliance with all relevant company policies and government regulations including OSHA
    Lead by example through results-focused, people-centered direction, feedback, and coaching
    Serve as first point of contact for all employee relations and system operational issues
    Develop effective processes to maintain system performance through shift changes, high volume periods, and irregular operations in conjunction with other stakeholders
    Maintain open and transparent relationships with customer and other vendor contacts to ensure maximum system performance
    Ensure operational process consistency and employee development through the design and execution of uniform training and assessment programs
    Follow established escalation guidelines in the event of system downtime or irregular operations
    Manage employee schedules and daily work assignments in conjunction with other stakeholders
    Leverage detailed reporting to understand system performance and implement continuous improvement projects around employee performance and system operations
    Coordinate with Maintenance Team to ensure minimal system impact in the execution of preventive and ad hoc maintenance activities
    Participate and lead (as necessary) team, site, and customer meetings to ensure open, effective communications centered on collaborative efforts to meet production goals

    Education & Experience

    Required:
    High school diploma with 1-3 years' experience in a supervisory in a fast-paced manufacturing, automated warehouse, light industry, or related environment

    Preferred:
    Associates degree in a relevant subject with 3-5 years' experience in a supervisory role in light industry, continuous flow manufacturing, automated warehouse, or related environment
    Experience working as an autonomous shift leader
    Familiarity with automated material handling systems strongly preferred

    Skills & Knowledge
    Ability to coordinate and supervise a team of frontline system operators
    Strong understanding of automated material handling systems
    Familiarity with basic logistics and supply chain principles
    Familiarity Lean Principles, 6 Sigma, or other related continuous improvement processes
    Practical attitude and ability to learn new skills and tasks
    Strong communication skills
    Analytical and problem-solving skills
    Able to prioritize multiple tasks and workload
    Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)
    Knowledge of OSHA Safety guidelines

    Scheduling & Travel
    Occasional travel within North America may be required to undergo training and/or support sister sites; rare international travel may be necessary in support of company-wide initiatives
    Must be able to work all shifts including evenings, nights, weekends, and holidays
    Must be available by phone 24/7 in the event of irregular operations and/or escalation

    Physical Requirements
    Ability to work at heights of feet
    Ability to adapt to a warehouse environment with temperatures ranging from +34 degrees to -15 degrees
    Ability to lift and carry materials/equipment necessary to do the job
    Ability to walk/stand during a designated shift
    Lifting, pulling and pushing up to 50 pounds

    Benefits
    Stability - WITRON offers competitive wage and excellent benefit package which includes comprehensive medical, dental, vision, life, STD, and LTD plans along with a company-sponsored 401(k) retirement plan with matching contributions and a profit-sharing program
    Work/Life Balance - Employees have access to a generous paid time off policy, company-paid holidays, and special leave days related to certain life events
    Growth Potential - As part of WITRON's commitment to promoting from within, individual developmental opportunities are made available through comprehensive on the job training and a tuition reimbursement program
    A Place You Want to Work - WITRON's corporate philosophy is characterized by an open-door policy, an environment of trust and empowerment, and a sincere appreciation shown to all colleagues

    Visit our web site at

    Witron is an Equal Opportunity
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