- Joining a specialist in the Insurance Industry
- Receiving complete training
- Learning the services of the firm
- Being trained to use the database
- Learning to review and code documentation and transactions
- Entering transactions into the database
- Learning to update insurance policy information
- Learning to manage the policy renewal process
- Providing additional administrative support to the team as requested
- Communicating with clients by phone and email
- Answering questions and address inquiries
- Assisting with onboarding for new clients
- Supporting the policy administration process
- Walking customers through the policy renewal process
- Troubleshooting and resolve issues as they arise
- Delivering an outstanding customer experience
- At least 6 months of Customer Service experience in any environment [retail, hospitality, food service, office, etc.]
- Proficiency with Microsoft Word and Excel
- Fast and accurate data entry skills
- Basic math skills
- +++ An interest in learning about the insurance industry
- +++ At least one year of experience in an office environment
- +++ An Associate's or Bachelor's Degree
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Entry Level Customer Service Representative in Insurance - Lake Zurich, United States - JobGiraffe
Description
Job Description
Job DescriptionCustomer Service / Data Entry / Policy Support
Entry Level Customer Service Representative in Insurance
$15.00 per hour to start plus great company-sponsored benefits and tons of room for growth
As Office Assistant, your job duties and responsibilities will include:
Once trained, you will have the opportunity to advance into Customer Service and will be:
An ideal candidate profile will include:
With:
Pluses:
Northwest Suburbs of Chicago - Lake Zurich, IL
JobGiraffe's client is a local provider of specialized insurance services.
JG ID # Lake Zurich, IL 60047 – Beverly Rumishek, Lead Recruiter
Company DescriptionEach year JobGiraffe helps thousands of job seekers to find direct hire, temp-to-hire and contract positions throughout Chicago and the Suburbs.Whether our clients are hiring for a specific position or staffing an entire department, JobGiraffe connects the very best job seekers with the companies who need them.
All fees and associated placement costs are paid for by the clients of JobGiraffe. There is never any cost or fee to our candidates and no contracts or obligations are required.
Company Description
Each year JobGiraffe helps thousands of job seekers to find direct hire, temp-to-hire and contract positions throughout Chicago and the Suburbs.\r\r
Whether our clients are hiring for a specific position or staffing an entire department, JobGiraffe connects the very best job seekers with the companies who need them.\r
\r
All fees and associated placement costs are paid for by the clients of JobGiraffe. There is never any cost or fee to our candidates and no contracts or obligations are required.