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Volunteer Coordinator, Immigration Services - San Diego, United States - Jewish Family Service
Description
Position Title:
Volunteer CoordinatorOrganization: Jewish Family Service of San DiegoDepartment: Immigration Services Division - Migrant Shelter
Position Type:
Full-Time hours/week), Non-Exempt
Work Setting:
OnsiteSchedule: There are two shifts available, which includes the weekends:1. Tuesday
Reports To:
Immigration Services Program Manager
Pay Range:
$23.18/hour
Total Compensation:
In addition to standard pay, compensation for this position includes:Comprehensive, low-cost healthcare coverage for employeesGenerous employer 401(k) contributionsEmployer-covered life insuranceTime Away from Work:Being able to take time away from work is critical in bringing your best self to work.
Time off benefits for this position include:
Paid vacation time and sick leave15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays2 Wellness Days to be taken any time during the year to support employees' mental wellness
Position Overview:
Life-changing moments start hereVolunteer Coordinators have a critical role in coordinating volunteers to shelter operations for asylum seekers who have been released into the United States by the Department of Homeland Security.
This role will help you gain experience in respite sheltering, volunteer recruitment, volunteer management, and volunteer retention.You will walk away from each day having invested in the lives of asylum-seekers while learning about border policies and their impact on vulnerable families and individuals from around the world.
Volunteer Coordinators are responsible for recruiting, on-boarding, training, compliance, retaining volunteers and maintaining volunteer relationships.This process includes managing volunteer information with confidentiality, coaching volunteers through difficult interactions or experiences, ensuring volunteers have completed necessary registration steps, and confirm volunteer shifts are filled to support the overall operation.
Responsibilities:
Coordinate and participate in recruitment of volunteers to fit these roles using a variety of resources and techniquesAssess the need for volunteers through collaboration with shelter leadershipUtilize an online volunteer management software platform to confirm volunteer shift registrationEmail/text/call volunteers to confirm that they are still available for the shift they signed up forGathers information about each volunteers' skills, availability, and goals; matches volunteers with appropriate opportunities based on this dataDevelop volunteer schedules to ensure adequate personnel to meet operational needsProvide training for new volunteers and/or new roles, including JFS policies/proceduresEnsure volunteers have a thorough understanding of their job descriptions and responsibilitiesReview and analyze the monthly data reports for volunteers through the volunteer management databaseCreate the shelter segment for the JFS monthly volunteer newsletter to share important updates and statistics with shelter volunteers and stakeholdersWelcome volunteers upon arrival & provide them with name tags, tour of the shelter location(s), and connect them with their shift supervisorConduct LiveScan fingerprint checks for all new volunteersFacilitate communication and volunteer engagementCoordinates volunteer recognition and appreciation events and activitiesRegularly communicates with volunteers to ensure placement is a good fit for individuals skills and goalsConduct regularly scheduled communication with volunteers to provide direction and guidanceConsult with volunteers on a regular basis, address concerns and share ideasProvide timely direction to volunteers through written and verbal feedbackParticipate in required trainingAssist volunteers in their tasks assignments as neededMaintains files, records, applications, and other data concerning volunteer programCoordinate and execute various projects with the leadership teamParticipate in required trainingOther duties as assignedSkills/Experience/Abilities That Are a Must-Have:Bilingual in Spanish/EnglishDemonstrated experience supervising, leading, managing volunteersProficiency in Microsoft Office Suite (Word, Excel, Outlook)
Exceptional interpersonal and customer service skills (I.e., in-person, telephone, etc.)Ability to think criticallySelf-starter who thrives in dynamic and environmentExperience with digital volunteer coordination platformsStrong team playerExperience with coordinating and providing training opportunitiesCareful and thorough attitude with a good work ethicGood sense of direction and problem solving Strong coordination, organization, and management of multiple tasks in a busy work setting Work independently, problem-solve, and effectively resolve concernsEstablish and maintain effective working relationships with staff, volunteers, community partners and others connected to the workIdentify methods to maximize service effectiveness and efficiency Communicate clearly, both verbally and in writing Resilient, optimistic, and open to changeCommitment to confidentiality of volunteer and guest personal identifying informationContinuously strive for self-improvementCommitment to excellence and ability to provide high quality workSkills/Abilities You Must Have:
Associates/Bachelors degree and/or at least 1 year experience in related fieldCPR/First Aid & AED Certification preferred, but not required Valid CA Driver's License Must have reliable transportation to and from work locationsPhysical Demands of the Job:Must be able toSit for extended periods of timeCommunicating verbally to groups of volunteersSit or stand for long periods of timeReaching, bending, stoopingExtended work with computerLift up to 20 pounds
Important Notice:
Incomplete submissions will not be considered. Please, no phone calls. Please, principals only.
Please, local candidates only (relocation is not provided).About Jewish Family Service of San DiegoJewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community.
For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving.
At Jewish Family Service, we believe our employees are the backbone of our Agency.We strive to ensure that each employee is treated with dignity and respect.
Our goal is your success.
Come work at JFS and be our partner in Moving Forward Together.
To learn more about JFS, please visit *Jewish Family Service is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.