VP, Technology Services - San Francisco, CA, United States - Institute on Aging

Description

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the "status-quo" and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

As the VP of IT and Facilities, provide strategic leadership to Technology and Facilities teams and serve as key partner to senior management and program leaders. Technology oversight responsibility includes leading technology strategy, budget oversight, researching and implementing new technologies, maximizing the benefit of IT vendor services and relationships, ensuring satisfaction levels, establishing best practices, preparing for change and growth, and maximizing return on technology investments. Facilities oversight responsibility includes leading facilities strategy, budget oversight, the maintenance and management of IOA's facilities, managing leases, maximizing the benefit of facilities vendor services and relationships, ensuring satisfaction levels, preparing for change and growth, and optimization of building systems and processes in order to maximize efficiencies and provide coverage for day to day business activities throughout our geographic footprint.

ESSENTIAL FUNCTIONS:

• Partner and regularly communicate with key stakeholders to confirm strategy, build roadmaps and ensure tactical execution for Technology and Facilities. Plan jointly for agency growth and positive employee experience.
• Head the Technology and Facilities organizations. Coach internal directors/managers, and support recruitment and training to maintain staffing levels. Head a value driven organization, enhancing support of business processes, and creating positive impact in performance. Support the creation of a culture that fosters innovation, flexibility and adaptation. Ensure that the appropriate resources are responding to staff in a timely and effective manner.
• Plan and oversee budget for Technology and Facilities and assist agency budgeters to ensure accurate planning and cost distribution across the agency. Evaluate cost effective solutions and recommend investments in line with agency objectives. Monitor ongoing cost and negotiate vendor contracts. Provide forecast and fiscal year budget recommendations. Ensure auditability for relevant spending. Comply with financial directives.
• Manage and oversee all aspects of Technology to advance the strategic plan of the organization, through both internal resources and external partners/vendors. Evaluate and apply new technology to support initiatives and action plans and identify issues and process opportunities and implement improvements. Enhance knowledge and elevate decision-making in the agency through business intelligence. Oversight includes contracts and agreements, system security, infrastructure, voice and data systems, helpdesk, applications, business intelligence / data warehouse, backup and recovery processes, compliance and policies, staff training. Monitor, audit and, as necessary, coordinate IT activities of other departments and business units to remain abreast of the status of technology activities and development initiatives.
• Manage and oversee all aspects of Facilities to advance the strategic plan, through both internal resources and external partners/vendors. Evaluate sites, systems, equipment and apply new investment where needed to support initiatives and action plans. Identify issues and process opportunities and implement improvements. Oversight includes: design and construction projects, lease agreements and contracts, interaction with government officials, physical security and security staffing, building systems and equipment, alarms and controls, building access management, equipment preventive maintenance and repair, backup and recovery processes, copiers, furniture and space planning, janitorial services, conference room events, policies, staff training.
• Monitor security and risk for both Technology and Facilities. Ensure operational compliance and risk is well managed and acceptable. Identify potential areas of compliance vulnerability and risk, develop and implement corrective action plans for resolution of problematic issues, and provide general guidance. Serve as Chief Information Security Officer; enhance information security through both technology and staff awareness, and lead systems aspects of HIPAA compliance, especially with electronic health information. Manage the physical security of IOA facilities through both systems and processes, and security services staffing. Ensure compliance with internal, local, and federal guidelines and safety standards.

REQUIREMENTS:

• Bachelor's degree is required, Master's degree in information systems or business management is preferred
• 15+ years of previous professional information technology experience including 5 years at director level or above, and 3 years previous facilities experience
• 5 years of experience effectively managing a multi-million-dollar budget
• Evidence of training in information security, IT best practices and frameworks, and project management is preferred
• Demonstrated competency interacting effectively at all levels up to and including executive leadership and the Board of Directors, with both technical and non-technical executives
• Strong, proven, visionary leader and strategic business partner with a passion for customer service, highly motivated and self-directed
• Superior analytical skills, excellent writing and presentation skills, with effective skills in negotiation, contracting and change management
• Strong communication and people management skills with proven success in motivating, mentoring and creating employee engagement
• Ability to set ambitious, yet achievable goals, effectively prioritize them, clearly communicate them and instill the team with a deep sense of accountability for their attainment
• Previously operated a mission-critical technology and multi-site environment while maintaining a culture of innovation and productivity
• Proven ability to work through conflict, build trust, and influence outcomes through outstanding interpersonal skills at all levels
• Experience leading strategic decisions about technology and facility investments, and implementation of solutions, sites, processes, training and policies
• Experience identifying technology trends, developing secure architecture, integrating enterprise systems, and depth of knowledge in information security with experience in risk, audit and compliance management

Compensation:

Range: $ 185, ,796.25/annual

This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.

This range does not include any additional equity, benefits, or other non-monetary compensation which may be included.

Institute on Aging reserves the right to revise job descriptions or work hours as required.

We encourage you to learn more about IOA by visiting

us

here

.

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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