Mediator - San Francisco, United States - US Federal Mediation and Conciliation Service

Description

Duties:

As an FMCS Mediator, you will be responsible for promoting the development of sound and stable labor-management relationships by advocating for (a) the practice of collective bargaining, mediation, and arbitration, as well as for (b) the use of full-spectrum conflict management, prevention, and resolution services, in the private, public, and federal sectors.

ABOUT THE POSITION

Mediates labor-management disputes involving collective bargaining agreements in situations that range from a moderate degree of difficulty to those which are somewhat more complex due to their economic impact, the number and difficulty of issues involved, the existence of an actual work stoppage or the imminent threat of one, and/or a history of difficult labor-management relations.

Performs research necessary to understand the dispute, the industry or field involved, the labor relations history of the parties, and all other pertinent facts or background information.

Works with parties to develop an understanding of the issues involved, as well as their interests and positions.

Utilizes factual information and analysis of the overall situation, as well as knowledge of the conflict management and prevention techniques, to determine an appropriate action or approach to be taken.

Assists parties in dealing with the media on sensitive matters of public concern.

Identifies opportunities and responds to requests to mediate significant grievances arising during the term of a collective bargaining agreement. Helps parties resolve disputes that might otherwise present obstacles in future rounds of collective bargaining. Improves labor-management relationships through the process of resolving significant and/or backlogged grievances.

Provides relationship development training designed to help labor and management jointly improve their working relationship and the overall day-to-day labor-management relations climate.

Conducts assessment of existing relationship and works with parties to develop and deliver customized training programs designed to enhance efficiency, productivity and job security.

Effectively utilizes both in-person and web-based program delivery methods.

Mediates and/or facilitates discrimination claims, other workplace conflicts, and regulatory compliance cases. Identifies potential clients within their assigned service delivery area and advocates for the use of agency services.

Engages in education, outreach and advocacy activities to increase awareness of agency services and programs. Leverages creative approaches to identify and/or create opportunities to inform the public about agency services.

Provides full spectrum conflict management and prevention services as assessment dictates.

Demonstrates knowledge of current and creative approaches to help parties resolve disputes and manage conflict.

Maintains up-to-date knowledge and awareness of major developments in the fields of labor-management relations, alternative dispute resolution, and conflict management and prevention.

Stays apprised of developments involving specific industries, occupations, and bargaining issues, as well as new techniques, theories, practices, and technologies applicable to their work.

Demonstrates appropriate knowledge and skill across service delivery areas, both in person and using virtual platforms.

Embraces the use of new technologies and electronic communications platforms to creatively and efficiently accomplish their work, including, but not limited to, research, scheduling meetings and conferences, training, and service delivery, including mediation, facilitation, and other activities, using virtual problem-solving platforms.

Effectively makes use of technology resources to accomplish the administrative functions of the position.

Mediators are responsible for submitting factual and timely reports on any metrics established by the Service, including stakeholder contact information, case details and relevant updates, activity, and other work products, as appropriate.

Provide assistance to experienced mediators and participate in national projects designed to further their knowledge, capacity, and exposure to the programs and trainings offered by the Service.

Accepts and fulfills, or initiates where required, requests to partner and team with other mediators to achieve the highest quality service delivery across the full range of agency services.

Demonstrates an interest in, and an effort to learn and embrace, skills and approaches beyond those required for industrial relations work, thereby enabling agency mediators to provide "full spectrum" assistance to complex workplace engagements.

This includes convening, assessment, reporting, mediation, facilitation, coaching (workplace, leadership, and group), training, education, and change management efforts.


Requirements:


Conditions of Employment:

• Must be a U.S. Citizen.
• Males born after must be registered for Selective Service.
• Suitable for F