Partial Hospitalization Program Director - Franklin, United States - Arbour Counseling Services

Arbour Counseling Services

Verified Company

Franklin, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Responsibilities:

PARTIAL HOSPITALIZATION DIRECTOR

Arbour Counseling Services, a subsidiary of Universal Health Services, provides trusted quality and experience throughout our continuum of behavioral health and substance use treatment programs.

Individualized care services are offered to individuals of all ages, groups, families, and couples. Arbour Counseling Services prioritizes quality and convenience for the communities we serve while providing compassionate care for all.
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Currently offering up to a $10k Signing Bonus for this role_

About the Role:

Arbour Counseling Services is excited to offer a Full Time Partial Hospitalization Director role at our Partial Hospitalization Program in Franklin, MA.

The PHP Director is responsible for the overall quality & fiscal management of the program as well as assuring that all clinical services are in full compliance with applicable regulations and payer contract specifications.

This Director will promote the development of the program through marketing & cultivating relationships with other providers, local & state agencies, and managed care organizations.

All PHP Directors ensure that their site program is profitable and at minimum meets budget.

Our Partial Hospitalization Programs are group-based and short-term for individuals requiring a higher level of care. Our teams work to promote a group that is therapeutic, safe, and supportive. We strive for an environment in which the emotional and psychological well-being of the individual is maintained and encouraged. Arbour provides a warm, encouraging work environment that values healthy work dynamics. We strive to offer compassionate and innovative care to the youth and families we serve.

Come join our team & play an exciting part in taking control of the mental health crisis in our community

Essential Responsibilities:

Oversee all programmatic and operational aspects of the PHP program
Manage budgetary expectations and ability to coordinate provision of services with various disciplines
Maintain agreed upon census levels in the program
Market and Cultivate relationships with other providers, local and state agencies, and managed care organizations
Coordinate and conduct intakes
Negotiate fee agreements if necessary
Assure that insurance verification and billing are completed for each client and in a timely manner
Assure copayments are collected
Assist with resolving problem claims with contracted billing company
Develop program effectiveness and methods of treatment in keeping with current practices
Run the staff and treatment team meetings
Provide group and individual clinical supervision for staff
Coordinate clinical information between the treatment team and the prescriber
Assure that treatment planning is well designed and implemented
Conduct the insurance authorizations and concurrent reviews with insurance companies
Manage quality assurance of the program and it's medical records in compliance with insurance standards
Coordinate transportation arrangement for clients
Assure that payroll timesheets are collected and sent to the payroll department in a timely manner
Responsible for reporting program statistics to Supervising Director of PHP and COO
Responsible for public relations and program growth
Other duties as assigned

Leadership Expectations:

Fosters staff development and growth of team
Provides regular coaching and feedback to employees to motivate performance
Completes performance evaluations providing thorough feedback and goals to assigned staff by established deadlines
Coordinates and provides daytoday oversight to staff; actively involved in resolving employee matters/issues
Maintains open communication through regular rounding and one to one meetings with employees
Ensures staff comply with assigned education requirement in a timely manner (i.e., CIA Training, HIPAA training, competencies, etc.)
Responsible for holding staff accountable with upholding facility policies/procedures and managing the corrective action process when needed
Actively participates and champions the facility's Service Excellence and Recognition Programs
Develops team building initiatives to engage staff and build a positive team dynamic
Actively participates in the recruitment, hiring, and onboarding for all staff within the team

Benefits: