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    Customer Service - Tulsa, United States - Consteril

    Consteril
    Consteril Tulsa, United States

    1 week ago

    Default job background
    Description

    **Customer Service & Sales Support Specialist**

    Consolidated Sterilizer Systems is steam sterilizer (autoclave) manufacturing company and a long-standing leader in the medical device industry. We are seeking a customer service specialist to join our small businesss parts sales team. We need a detail-oriented, self-motivated team player with a positive attitude, the desire to learn and the ability to learn quickly. This goal-oriented position is for someone who will provide the highest quality customer service while maintaining and developing accounts to meet sales targets and increase revenue.

    **Responsibilities:**

    Consults with customers and evaluates needs in order to recommend, sell and support innovative solutions and ensure customer satisfaction

    Responds to customer inquiries, deescalates challenging communications, troubleshoots, and processes parts sales from start to finish

    Develops strong long-term business relationships with customer base

    Identifies opportunities to grow sales by researching potential product/service areas that may benefit customers, educating customers on product line and services

    Maintains current knowledge of industry and market trends as well as technical knowledge with an understanding of products and services. Attends educational workshops and trainings as needed.

    **Qualifications:**

    Proven history of customer service expertise required

    Highly organized, self-starter with a desire to learn a new product line

    Bachelors degree preferred

    Very strong communication skills with the confidence to clearly and effectively relay our product line to new and existing customers, promoting sales and earning their trust

    Ability to adapt to change, set priorities, and balance sales with administrative duties

    Highly tech savvy with computer skills that include Microsoft Word, Excel, PowerPoint, and Outlook

    CRM experience preferred. i.e.

    Ability to work both independently and as part of a team

    Experience in a small business setting is a plus

    **Benefits:**

    Salary competitive and commensurate with experience. The benefits include working in a great atmosphere with friendly co-workers, great health and dental coverage, generous vacation/holiday/sick time, a 401(k) retirement plan with company match, and lots of opportunity to learn new things.

    This is for a permanent full-time position to start immediately.

    If you are qualified, please reply with the following:

    Resume with contact information (or relevant work history)

    Salary Expectations

    References

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