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    Senior Solutions Engineer - Atlanta, United States - Deque Systems

    Deque Systems
    Deque Systems Atlanta, United States

    3 weeks ago

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    Description
    Career Fulfillment & Culture


    People come to work for Deque because of what we do: enable businesses and organizations to make their sites and apps accessible to everyone, including people with disabilities.

    The personal fulfillment employees feel here is unparalleled. In addition to the altruistic nature of our jobs, the organizational structure is extremely flat and welcoming. Women-owned and operated, Deque CEO Preety Kumar is internationally revered for her down-to-earth personality and work ethic. Deque's core values are central to our culture of customer satisfaction. Do you share them?

    Innovation with results that matter

    Deliver what you promise

    Can-do attitude

    Open, direct & respectful communications

    We care deeply

    We practice humility


    At Deque, you'll work with the best and brightest minds in the industry, sharing best practices, tackling new issues and uncovering new approaches.

    Accessibility Consultants at Deque also love their jobs because of the support systems in place.


    Deque experts regularly contribute to W3C Accessibility Working Groups and collectively hold more CPACC, WAS, & CPWA certifications issued by the IAAP than any accessibility testing company in the world.

    Position Description


    We believe Solutions Engineers at Deque are involved in all stages of the customer's development lifecycle and are experienced using whatever tools they need to connect with customers.

    We are looking for great teammates that can implement tools with APIs and third party plugins, do product demonstrations, and educate customers (everyone from developers to product managers to C-level executives).

    Solutions Engineers must empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs.

    You have the rare combination of technical savviness and business insight and you're looking for a career where you can utilize both.

    Primary Responsibilities

    Support the sales team in helping customers understand what they can achieve with Deque

    Lead the delivery of proof-of-concepts for customers that have more complex use cases, collaborating with other engineering teams as needed

    Help our customers integrate our tools Post-Sale or recommend creative solutions where implementation is required

    Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies

    Prepare demos to demonstrate various use cases for Deque

    Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

    Help customers understand the value of our products and solutions offerings as they develop and grow their accessibility programs

    Requirements

    At least 5 years' experience in software development or implementation role

    At least 2 years' experience in a customer-facing technical role

    A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering, architecting

    We are looking for someone with hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks React, Angular, Django) development, mobile (iOS, Android) development, backend (Java, C#, , Python, PHP, Ruby) development

    Previous Experience as Software Engineer, QA Automation Tester, Developer. System Administration.

    Experience with automated testing technologies. Selenium, WebDriver

    Good understanding of CI/CD pipeline components

    Elite communication skills

    Currently a fully remote team. When normal travel resumes 10-25%

    Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

    About Deque

    Deque (pronounced dee-cue) is a web accessibility software and services company, and our mission is Digital Equality.

    We believe everyone, regardless of their ability, should have equal access to the information, services, applications, and everything else on the web.

    We work with enterprise-level businesses and organizations to ensure that their sites and mobile apps are accessible. With over 475,000 extensions installed and over 5,000 audit projects completed, Deque is the industry standard. Join our growing family as we work to make the web a better place for everyone.

    Job Location

    Remote

    How to Apply

    Apply by submitting your resume and a cover letter. Applications without a cover letter will not be considered.

    In your cover letter

    Explain your interest in joining Deque and how you align with our Core Values

    Depict key attributes that differentiate you as a candidate

    Deque is committed to providing Equal Employment Opportunities. Reference and background checks will be required.

    The expected salary range is k but is subject to change based on the skills, abilities, and experience of each candidate.

    The values listed are not intended to guarantee a salary for candidates or current employees.

    Thank you for your interest in joining our exciting company

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