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    Project Engineer/Customer Support Engineer - Dublin, United States - 22nd Century Technologies

    22nd Century Technologies
    22nd Century Technologies Dublin, United States

    1 week ago

    Default job background
    Description
    *Duration:* 12 months+ Temp to Hire

    *Shift:* 1st shift (3 days 24-30hours per week)

    *Required Qualifications:


    • Bachelor's Degree
    • Domestic travel every 2 months

    Description:

    • The function of the Contract Customer Support Engineer (CCSE) is to interface with both the customer and the OEM divisions (CFCD and MFCD) to solve technical issues related to the product supplied by the OEM to the customer, including investigation activity into field failures of the product.
    *Primary Project:
    • SSO-Irvine Support
    • Support the Control Systems Division in Dublin, Georgia (MFCD-Dublin) as they do not have a responsible CSE to support investigations and customer product line issues. The CCSE will be tasked to support the CSD-Dublin product line on an as-needed basis, directed by the SSO-Irvine engineering team.

    Scope of Work:

    • Failure analysis report (FAR) Coordination and responsibility for EHSV investigations with local Repair Station and OEM engineering, creation of Rcard work instructions, witnessing tests, working with CFCD-Ogden and SSO-Irvine to correlate EHSV failures with top assembly events, and documentation (FAR writing).
    • Seller Engineering Memo (SEM) support Aid in or be responsible for the creation of SEMs.
    • Support FAR Telecoms Participate in both Gulfstream and Gulfstream FAR meetings as required.
    • Update FAR Tracker Update the internal FAR tracker as required.
    • Dublin product line support, other investigations, and customer visits Provide on-site support at the MFCD-Dublin location as requested across all product lines.
    • Support related to Stratoflex division products Respond to customer inquiries and coordinate investigations with OEM and Quality engineering teams (can be done remotely).
    • Business travel may be required when interfacing with SSO-Irvine, MFCD-Irvine, CFCD-Ogden, Gulfstream, and Stratoflex. MFCD Dublin support is defined as a commute, not business travel. Anticipated business travel is one domestic trip every 2 months.

    Level and Period of Performance:

    • Anticipate 3 days of 8 hours per week (minimum of 24 hours)
    • Potential to increase to 30 hours weekly
    • Minimum 6 months' time span, to be extended unless CCSE provides 30 days' notice of non-extension.
    LI_TSC

    *About our Company: -22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.


    Recognized among *Best Company to Work For by Forbes, 22nd Century Technologies, Inc.,* consistently exceeds our clients expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.


    22nd Century Technologies is an Equal Opportunity Employer' and US Citizens & all other parties authorized to work in the US are encouraged to apply.

    '

    *All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    • Job Types: Full-time, Contract

    Pay:
    $ $72.00 per hour


    Schedule:

    • 8 hour shift
    • Day shift

    Ability to Relocate:

    • Dublin, GA 31021: Relocate before starting work (Required)

    Work Location:
    In person
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