- Provides leadership and continually seeks ways to improve Branch operations and productivity to meet established goals. Prepares periodic Branch activity reports and makes recommendations to management for improvements.
- Effectively supervises Branch staff levels to ensure that all personnel are effectively and optimally used. Determines staff work schedules and ensures optimal performance. Ensures that high quality work and efficiency in operations are maintained. Coaches and mentors staff on sales programs and objectives. Tracks individual progress and conducts performance appraisals.
- Supervises and implements changes to established policy and procedures within the Branch.
- Supervises and performs teller transactions, lending and member services functions as needed. Cross-sells Credit union products and services. Ensures that members are aware of Credit Union policies and that their requests and questions are promptly resolved.
- Assumes responsibility for maintaining proper cash controls by verifying the vault cash, teller's cash drawers, cash dispense machines and ATM/ITM machines on a regular basis. Ensures that cash audits are completed as assigned.
- Assumes responsibility of branch security and safety measures. Ensures that all security equipment is tested as assigned.
- Reviews payroll and attendance records for accuracy and adherence to policies and procedures. Approves all requested leave, vacation, overtime, and timesheets for Branch employees.
- Manages and oversees expenses of the branch.
- Conducts regular meetings and training sessions with Branch employees as needed.
- Ensures that the Credit Union's quality reputation is maintained and projected through effective, professional business relations with members, the community, and professional contacts.
- Must maintain proficiency in operating hardware and software used in the branch.
- Ensures the branch is opened and closed in accordance with set hours.
- Ensures proper maintenance and general housekeeping of the building, grounds, work areas and equipment are carried out.
- Ensures that adequate supplies, forms, and equipment are available for personnel.
- Associate degree in Finance, Business, Management or a related field, or equivalent experience.
- Thorough knowledge of credit union financial products and services.
- Understanding of related and regulatory requirements.
- Familiarity with Branch functions, policies, and procedures.
- One year credit union experience.
- Three years of operational experience within the financial industry.
- Three years of managerial experience.
- Strong interpersonal, leadership, communication, and supervisory skills.
- Well organized.
- Attention to detail.
- Ability to operate related computer applications and related business equipment.
- Bachelor's degree in Business, Management or a related field, or equivalent experience.
- None.
- Two years of lending experience preferred.
- Teller experience preferred.
- None.
- No hazardous or significantly unpleasant conditions (such as in a typical office).
- Occasional local travel among Credit Union branches.
- Ability to work a flexible schedule including Saturdays as needed.
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3 weeks ago
Description
Hours for the position are typically Monday - Friday 8:30am - 5:30pm, rotating Saturdays 8:45am - 1:30pm and other extended hours, as neededEqual Opportunity Employer Minorities/Women/Disabled/Veterans
Responsible for directing and administering the operational efforts of the Branch. Ensures that established policies and procedures are followed. Oversees provision of a full range of services to members and prospective members. Ensures that members are promptly and professionally served. Trains, directs, and supervises Branch staff. Assists with the development of Branch marketing programs.
ESSENTIAL JOB DUTIES
ESSENTIAL JOB DUTIES
REQUIRED QUALIFICATIONS
Education/Certification :
Required Knowledge:
Experience Required:
Skills/Abilities:
PREFERRED QUALIFICATIONS
Education/Certification:
Preferred Knowledge:
Experience Preferred:
Skills/Abilities:
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Talking:
Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly
Average Hearing:
Able to hear average or normal conversations and receive ordinary information.
Repetitive Motion:
Movements frequently and regularly required using the wrists, hands, and/or fingers
Average Visual Abilities:
Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery
Physical Strength:
Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
WORKING CONDITIONS
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)#J-18808-Ljbffr
